Relax in style after exploring Winston-Salem. Enjoy an evening cocktail by the bar or indulge in some retail therapy at our on-site grocery/convenience store.
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Photo gallery for Embassy Suites Hotel Winston-Salem
Wake Forest University Baptist Medical Center - 3 min drive
Winston Salem State University - 4 min drive
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 6 min drive
Piedmont Triad Intl. Airport (GSO) - 29 min drive
High Point Station - 25 min drive
Restaurants
Foothills Brewing - 6 min walk
Oh' Calcutta - 2 min walk
Thai Harmony - 6 min walk
Young Cardinal Cafe - 4 min walk
Mellow Mushroom - 6 min walk
About this property
Embassy Suites Hotel Winston-Salem
Enjoy your visit to Winston-Salem with a stay at Embassy Suites Hotel Winston-Salem. Guests can take a dip in the indoor pool or grab a bite to eat at Grille Restaurant and Bar, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
146 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 25 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Traveling with children
Grocery/convenience store
Working away
Business center
Computer station
Conference space (24003 square feet)
Services
24-hour front desk
Laundry service
Luggage storage
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
27-inch TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Free crib/infant bed
Bed sheets provided
What to enjoy
Balcony
Separate living room
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free weekday newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Grille Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 25 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem
Frequently asked questions
Does Embassy Suites Hotel Winston-Salem offer free cancellation for a full refund?
Yes, Embassy Suites Hotel Winston-Salem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites Hotel Winston-Salem?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites Hotel Winston-Salem?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites Hotel Winston-Salem?
Yes. Self parking costs USD 25 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Embassy Suites Hotel Winston-Salem?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Embassy Suites Hotel Winston-Salem and nearby?
Embassy Suites Hotel Winston-Salem has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Embassy Suites Hotel Winston-Salem?
Yes, there's an onsite restaurant, Grille Restaurant and Bar.
Does Embassy Suites Hotel Winston-Salem have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Embassy Suites Hotel Winston-Salem like?
Embassy Suites Hotel Winston-Salem is a short 1-minute walk from Benton Convention Center and 19 minutes' walk from Old Salem.
Embassy Suites Hotel Winston-Salem Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Jan 2025
Keyonia
Keyonia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Mo
Mo, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 Dec 2024
The place for a embassy suites is very ran down and dated
steven
steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
LaDaria
LaDaria, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Kimberly M
Kimberly M, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Night in the City
Great space. Additional cups and/or glass instead of foam coffee cups would have been nice as well as better lighting in the bathroom, but overall a wonderful experience. The staff was very friendly and the breakfast buffet was top notch! Would totally come back!
Tonya
Tonya, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Dec 2024
I was double charged and I am having a hard time getting in touch with someone at the hotel to talk to personally.
Robin
Robin, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
23 Nov 2024
Nice room but BAD experience
There was an open box of soap with pubic hair on it in the shower.
I prepaid for the room but my card was charged again at check in. No manager could be located to correct the charge. Front desk didn’t know the manager’s last name for me to call back. No verification of refund given.
Linda
Linda, 2-night trip
Verified Hotels.com guest review
4/10 Fair
17 Nov 2024
Basketball Trip
Overall, it was good. Rooms were old and outdated but clean enough. Breakfast was subpar. The meat was hidden behind the bar. Found hair in my food. Breakfast is usually my favorite part of staying at Embassy Suites. Hotel definitely needs to be updated asap for the price they charge. Excellent location! Lots of places to eat within walking distance.
LaToya
LaToya, 1-night business trip
Verified Hotels.com guest review
6/10 Good
30 Oct 2024
Mediocre Stay
We booked two rooms for our team this past weekend. We had originally booked for 2 nights, but called the hotel to extend our 2 rooms to 3 nights over a month ago. I called to confirm our reservation a couple days in advance. When we arrived, they claimed we only had 1 room for 3 nights and were sold out of all other rooms. I think it was a miscommunication between Hotels.com and the Hotel, however even with the reservation on our email, they offered no help at the hotel. So all 4 single adults had to stay in 1 room and share beds.
This embassy suites is tired and run down. There was mold on our walls and all the baseboards were falling off. We will stay somewhere else next time we are in town.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2024
Pet free rooms?
The hotel was beautiful. I had called ahead and specifically asked if they had pet free rooms and was told it was the upper 2 floors. They put me in a room at the end of a hall on the 3rd floor. I could smell pets on the way to my room, but,the room was good.
Laura L
Laura L, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Tommy
Tommy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Very comfortable room. Great service.
Angel
Angel, 1-night romance trip
Verified Expedia guest review
6/10 Good
29 Sep 2024
No one made bed
AC couldn’t be shut off
Susan
Susan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2024
Beverly
Beverly, 1-night trip
Verified Expedia guest review
8/10 Very good
21 Sep 2024
Lynne
Lynne, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
20 Sep 2024
Hotel has a weird smell and the room wasn’t very clean. Blood stain on the pull out couch was an immediate “ get me out of here” feeling.
Melanie
Melanie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Sep 2024
The room was clean and very comfortable. Everyone with the staff was friends and quick to offer assistance for anything.
Beyond thier control is the parking deck information. I wish there was info about this on the Hotels.com site.
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Rachana
Rachana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
ok
J JESÚS
J JESÚS, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
I had an amazing stay. I stayed there a couple of years ago, and it was not the best. The hotel and its staff have done a 360. It was an amazing stay with excellent customer service and professionalism by the staff. I'm looking forward to my next visit.
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
1 Sep 2024
Convenient location but ripped curtains, ac and fridge not working, dirty elevators. Maintenance man was very nice. Tried to fix the air conditioner at 11 o’clock at night.. Dirty outdoor entrances.
Joanna
Joanna, 1-night romance trip
Verified Expedia guest review
6/10 Good
16 Aug 2024
I reserved a king suite, and they gave me a double room