Freddy's Frozen Custard & Steakburgers - 4 min drive
About this property
Holiday Inn Express & Suites Mattoon, an IHG Hotel
Enjoy your visit to Mattoon with a stay at Holiday Inn Express & Suites Mattoon, an IHG Hotel. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
69 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Working away
24-hour business center
Meeting room
Computer station
Conference space (576 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 36
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Fees & policies
Children & extra beds
Cribs/infant beds are available for USD 10.0 per night
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Mattoon
Holiday Inn Express Mattoon
Mattoon Holiday Inn Express
Holiday Inn Express Mattoon Hotel
Holiday Inn Express Suites Mattoon
Frequently asked questions
Does Holiday Inn Express & Suites Mattoon, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Mattoon, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Mattoon, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Mattoon, an IHG Hotel?
Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites Mattoon, an IHG Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Express & Suites Mattoon, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Express & Suites Mattoon, an IHG Hotel and nearby?
Holiday Inn Express & Suites Mattoon, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Mattoon, an IHG Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
12 Jan 2025
Tabetha
Tabetha, 1-night trip
Verified Hotels.com guest review
2/10 Poor
6 Jan 2025
Booked two rooms. One had visible urine and toilet paper left in bathroom commode.
Grace
Grace, 1-night family trip
Verified Hotels.com guest review
6/10 Good
6 Jan 2025
The only down fall was that the pool heater was broke and the heat to the room the pool was in was also broke. It was a blizzard outside. Children couldn’t enjoy the pool.
Cody
Cody, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Short Stay
Short overnight stay. Friendly staff and clean rooms. Breakfast was good and had sever choices.
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Angela
Angela, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
14 Oct 2024
The room I had 211 carpet was terrible, big stains in several spots and to worn out it was just dirty, needs immediate replacement. I told the front desk upon my arrival that the trash container just off the second floor elevator stunk badly and needed attention. the problem was not addressed until the next day. Room needs a total
remodel, must of been built in 70's and never renovated.
Not at all what i expect from Holiday inn. Either your standards have dropped terribly or just don't care.
Joseph
Joseph, 2-night trip
Verified Expedia guest review
4/10 Fair
3 Oct 2024
The room was extremely cold and the heat didn't work in the room and they didnt have anymore rooms available.
Tarvers
Tarvers, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Sep 2024
Tera
Tera, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
The breakfast was delicious and kept well-stocked. The room was very clean and so was the lobby. Only negative was a couple employees standing near the front doors smoking every time we came and left. They were trying to hide it, but a non-smoker could smell it from thirty feet away. Perhaps they should provide an outdoor smoking area in a less traveled area.
Robyn
Robyn, 2-night romance trip
Verified Expedia guest review
2/10 Poor
12 Sep 2024
The bathroom toilet was broken, the shower didn't drain and the room smelled like mold.
Adam
Adam, 1-night family trip
Verified Expedia guest review
4/10 Fair
9 Sep 2024
Tyrone
Tyrone, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Easy to fi d off of the interatate. Near wveeythi g.
Tom
Tom, 1-night romance trip
Verified Expedia guest review
2/10 Poor
23 Aug 2024
My issue with this was I wasn't able to stay there last night because upon originally booking this stay it was for two weeks ago and somehow in the app it changed the day i booked to last night. I could never figure out how to change the days so I to rebook at the site two weeks ago and just eat the charge for last nights visit even though i wasn't there. all in all it was a frustrating experience with Expedia.
John
John, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Aug 2024
It was convenient for the location.
Shelley
Shelley, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Location
Jan
Jan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Convenient
Benjamin
Benjamin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Marjorie
Marjorie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
Excellent stay
Quick and painless checkin with a very pleasant employee. The rooms are clean and comfortable. Overall a very good stay.
Eulalia
Eulalia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
14 Jul 2024
Good service dated rooms
The ac in the first room didn't work. The lady at the front desk did a great job getting us into new room. The tvs are old and dated. The pool.was closed for maintenance. The breakfast was very good.
Charles
Charles, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 Jul 2024
Pool was unavailable, there were roofers working from 7am and the breakfast was really poor quality.