4/10 Fair
23 Jan 2025
Does not deserve 5 star Google rating.
Not what we expected from a 5-star google rated hotel. The site boasts 5 all inclusive restaurants but does not specify that there is limited daily reservations for the 2 out of 5 restaurants as only 2 are open daily and the 3rd is a buffet style. They also don't have a window for feeding people checking in after 3:30pm as their main buffet restaurant closes at 4:30pm. Our entire family got sick after eating a chicken sandwich snack while waiting for dinner to start at 6pm after checking in around 4pmish. This stomach sickness ruined most of our food pleasures for our entire 4 day stay. The hotel did give our elderly mother doctor care and medications which I can appreciate and they did give my sibling, niece and I a lovely final night dinner on the beach which we were able to enjoy the final dinner night after our stomachs almost fully settled by the 4th night.
Leyda
Leyda, 4-night family trip
Verified Hotels.com guest review