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W Santiago

5.0 star property
Ski-in/ski-out hotel with outdoor pool, near Costanera Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Santiago

Terrace/patio
3 restaurants, Japanese cuisine
Exterior
Exterior
Wonderful Room, Room, 1 King Bed, Non Smoking | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Airport transfer
  • Pool
  • Pet-friendly
  • Parking available
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Pool bar
  • 24-hour room service
  • Business center
  • Meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is CA $356
CA $356 total
includes taxes & fees
Dec 13 - Dec 14

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Wonderful Room, Room, 2 Double Beds, Non Smoking

Wonderful Room, Room, 2 Double Beds, Non Smoking

Wonderful Room, Room, 2 Double Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed, Non Smoking

Wonderful Room, Room, 1 King Bed, Non Smoking

Wonderful Room, Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 King Bed

Fantastic Suite, Suite, 1 King Bed

Fantastic Suite, Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 797 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 990 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking

Spectacular Room, Room, 1 King Bed, Non Smoking | View from room

Spectacular Room, Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking

Spectacular Room, Room, 2 Double Beds, Non Smoking | View from room

Spectacular Room, Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Extreme Wow Suite

Wow Suite, Suite, 1 King Bed, Terrace, Corner | Living room

Extreme Wow Suite

Highlights

Terrace
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 177 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Mandarin Oriental, Santiago

Pool
Pet-friendly
Free parking
Internet access
9.0 out of 10, Wonderful, (742)
The price is CA $416
CA $416 total
includes taxes & fees
Dec 22 - Dec 23
Mandarin Oriental, Santiago
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About the area

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

What's nearby

  • Apoquindo - 5 min walk - 0.5 km
  • Costanera Center - 11 min walk - 1.0 km
  • Gran Torre Santiago - 12 min walk - 1.0 km
  • Parque Arauco Mall - 5 min drive - 4.2 km
  • San Cristobal Hill - 13 min drive - 7.0 km

Getting around

  • Santiago Intl. Airport (SCL) - 30 min drive
  • Parque Almagro Station - 9 min drive
  • Matta Station - 9 min drive
  • Hospitales Station - 9 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 9 min walk
  • Alcantara Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizzeria Tiramisu - ‬1 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Route66 - ‬2 min walk
  • ‪Margó Gourmet - ‬2 min walk
  • ‪Ica Cocina Peruana - ‬2 min walk

About this property

W Santiago

W Santiago allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute walk of Costanera Center. Guests can visit the 24-hour health club for a workout or enjoy Japanese cuisine at Karai, one of 3 restaurants. There are 2 bars/lounges and an outdoor pool at this luxurious hotel, and in-room conveniences like washers/dryers and sofa beds. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: El Golf Station is 6 minutes and Tobalaba Station is 9 minutes.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 196 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 40 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CLP 20000 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Fitness classes
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 28
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski-in/ski-out access
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • IPod docking station
  • 42-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Karai - This restaurant specializes in Japanese cuisine.
NoSo - This restaurant specializes in international cuisine. Open daily.
Terraza - This restaurant specializes in international cuisine. Open daily.
Red2One - Onsite rooftop bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 19900 to 19900 per person
  • Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 72000 per stay
  • Pets are allowed for an extra charge of CLP 18000 per accommodation, per day

Parking

  • Self parking costs CLP 20000 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Does W Santiago offer free cancellation for a full refund?
Yes, W Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at W Santiago?
Yes, there's an outdoor pool.
Are pets allowed at W Santiago?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of CLP 18000 per accommodation, per day, and there's also a deposit of CLP 72000 per stay. Service animals are exempt from fees.
Is parking offered on site at W Santiago?
Yes. Self parking costs CLP 20000 per day.
Is airport shuttle service offered by W Santiago?
Yes, an airport shuttle is available. The charge is CLP 42000 per vehicle one way.
What are the check-in and check-out times at W Santiago?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at W Santiago and nearby?
Have fun with activities like cycling, hiking, and skydiving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour health club. W Santiago also has a garden.
Are there restaurants at or near W Santiago?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine.
What's the area around W Santiago like?
W Santiago is a short 6-minute walk from El Golf Station and 11 minutes' walk from Costanera Center.

W Santiago Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Breakfast
Food
Rooftop pool
Lobby
Amenities
Elevator
View

What guests liked

  • The rooftop pool was a great feature, offering a nice atmosphere and a good size for laps, with a "happening" vibe. (4 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

very nice hotel and good location
Nagwa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Love any W hotel!!
Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
Scott, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice facility and amenities. Great infinity swimming pool and roof top bar.
fangyi, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Staff were very friendly and helpful. The room however had some shortcomings - no proper reading lights by the bed, and aircon was poor and difficult to adjust, resulting in the room being a little stuffy at times. Breakfast on the Sunday morning was chaotic - we had to sit in an overflow area.
Roger, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing else
ALEX, 2-night trip
Verified Expedia guest review

10/10 Exceptional

They made us feel like we were at home. Very accommodating.
Teak, 1-night family trip
Verified Expedia guest review

8/10 Very good

Ok but not the best
The W is a little old and tired looking as per other reviews it could use some modernisation but overall its a great place to stay. However the Concierge team are pretty rubbish, messed up bookings and the hotel charges you 19% in USD tax if you don't have a credit card to take payment. a bit ridiculous and wont allow you to charge anything to your room without a deposit paid in USD that they give you back Pesos for if you dont spend the deposit across your stay,
Emma, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
JULIAN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location ! Excellent Staff ! Great Service
This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Problems with te aircon at the room.
alberto, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel it’s a little old, need to be update. Boring bar, boring ambiance. The sky bar close. Expensive medium quality
Diego, 1-night romance trip
Verified Expedia guest review

6/10 Good

Really looking run down these days. Looks like COVID took its toll. Was once the “it” place but not anymore
Robert, 1-night trip
Verified Expedia guest review

2/10 Poor

Service horrible especially front desk
paul, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

This was a wonderful property. Very good service !
Karen, 1-night trip
Verified Expedia guest review

2/10 Poor

Guillermo, 1-night trip
Verified Expedia guest review

8/10 Very good

Comfortable, high quality hotel in nice area
Really friendly staff from start to finish. Super comfortable room with huge shower. Top quality breakfast selection. Hotel layout is a bit annoying in that you have to take three different sets of lifts to get to different areas. Some of the decor felt a bit dated. Pool bar / food menu was poor. Hotel is in a really nice part of Santiago, close to bars and restaurants.
Callum, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The decor is tired and needs a refurbishment, there was none of the 'wow' factor that W's are meant to provide. The breakfast buffet was very poor, there was a lot of food but it was poor quality and poorly presented. Staff at the rooftop bar were very good, but other staff seemed not to care about much. And in this day and age, a hotel still using toiletries in small disposable bottles is really disappointing.
Craig, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Expedia guest review