Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
What's nearby
Plaza de Armas - 10 min walk - 0.9 km
Guadalajara Cathedral - 11 min walk - 1.0 km
Degollado Theater - 16 min walk - 1.4 km
US Consulate General Guadalajara - 17 min walk - 1.5 km
Avienda Chapultepec - 19 min walk - 1.7 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
Juarez Station - 1 min walk
Refugio Station - 10 min walk
Plaza Universidad Station - 10 min walk
Restaurants
Restaurante Bar Milenarios - 3 min walk
Chai - 3 min walk
Vancouver Wings - 2 min walk
Livin Café - 2 min walk
Okuma - 1 min walk
About this property
Hotel Portobelo
When you stay at Hotel Portobelo, you'll be just a 5-minute drive from Guadalajara Cathedral and US Consulate General Guadalajara. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Avienda Chapultepec are within a short drive. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
86 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite extended parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Free offsite parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara
Frequently asked questions
Does Hotel Portobelo offer free cancellation for a full refund?
Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portobelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portobelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Portobelo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Portobelo?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portobelo?
Yes, PBH offers Mexican cuisine.
What's the area around Hotel Portobelo like?
Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travelers say the local area is very central.
Hotel Portobelo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Nov 2024
Lamar
Lamar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Lamar
Lamar, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Elohim
Elohim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Veronica
Veronica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Raul
Raul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Juaquin
Juaquin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2024
Alfredo
Alfredo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
miguel
miguel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Sep 2024
Great but my room didnt have refrigerator.
Eduardo
Eduardo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Sergio
Sergio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
rosalba
rosalba, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
All the staff members are friendly, the hotel is conveniently located, close to tourist places.
Juan
Juan, 6-night trip with friends
Verified Expedia guest review
8/10 Very good
23 Aug 2024
Salvador
Salvador, 3-night trip
Verified Expedia guest review
6/10 Good
22 Aug 2024
No VIP perks any longer even for Platinum Members
Javier
Javier, 2-night trip
Verified Expedia guest review
8/10 Very good
22 Aug 2024
Verified traveller
10-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
No VIP perks anymore. Even for Platinum Members
Javier
Javier, 1-night trip
Verified Expedia guest review
8/10 Very good
21 Aug 2024
This is a good hotel although it is begining to show some wear and tear. It is clean but for the price there are many good options out there. Over all a good place and very close to everything
Mario
Mario, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Juaquin
Juaquin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Nxjs
Monico
Monico, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
We had good experience like always but noticed low pressure on the shower ( last two stays ) and the coffe courtesy on the room is other quality , I also suggest to improve the power ports on the room for phone, chargers, etc.