When visiting Mueang Loei, Loei Palace Hotel is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Botun Restaurant, which serves Thai cuisine. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.
Languages
English, Thai
At a glance
Hotel size
156 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15
Check-out time is 11:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's pool
What to do
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
9 holes of golf
An outdoor pool
An indoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Botun Restaurant - This restaurant specializes in Thai cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for THB 589.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:30 PM
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Loei Hotel
Loei Palace
Loei Palace Hotel
Loei Palace Hotel Hotel
Loei Palace Hotel Mueang Loei
Loei Palace Hotel Hotel Mueang Loei
Frequently asked questions
Is there a pool at Loei Palace Hotel?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 7:00 AM to 6:30 PM.
Are pets allowed at Loei Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Loei Palace Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Loei Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Loei Palace Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-out is available.
What is there to do at Loei Palace Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor and outdoor pools after a day out and about. Loei Palace Hotel also has a fitness center and a garden.
Are there restaurants at or near Loei Palace Hotel?
Yes, Botun Restaurant offers Thai cuisine.
What's the area around Loei Palace Hotel like?
Loei Palace Hotel is a short 5-minute walk from Walking Street and 15 minutes' walk from Loei Hospital.
Loei Palace Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Sep 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Aug 2024
No real issues.
Was strange that there was no kettle in the room, but was told it’s available on request as we checked out.
It’s an older property, but generally was ok.
Would stay again as a stop off from a long journey.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2024
Excellent hotel
The higher category hotels in smaller towns in Thailand usually provide a very good experience and service - and this was one of those places. Very spacious, very clean, in a great location (near park, but also close to the town center), very quiet... overall - a place you always wish you had stayed longer.
Stefan
Stefan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Feb 2024
Very helpful staff.good English
Graham
Graham, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Feb 2024
Graham
Graham, 2-night trip
Verified Expedia guest review
8/10 Very good
7 Jan 2024
Great old hotel with a beautiful park outside
Yes its a very old hotel but dont let that stop you from booking. It was very quiet, comfortable and clean, would stay here again!
Beau
Beau, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2023
One Night in Loei
The buffet breakfast with eggs over easy, fried rice and minced pork was delicious! Toast was fluffy and yummy. Coffee was okay. Overall, the staff were exceptionally friendly and helpful.
DES
DES, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2023
Good place to stsy in Loei for airport convenience. Nice park to walk. Good professional staff.
Robert
Robert, 2-night romance trip
Verified Expedia guest review
6/10 Good
24 Dec 2023
soliman
soliman, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Nov 2023
Beautiful property, quaint breakfast area, wonderful and polite workers. The room service we ordered was very tasty. The staff went above and beyond to make us feel welcome and like we were family. I cant say enough wonderful things about the staff. They truly made the entire experience considerably better even through a personal experience that was very testing to me. I wish i could give each and every person a warm hug and personal thank you.
Toby
Toby, 5-night romance trip
Verified Expedia guest review
8/10 Very good
26 Aug 2023
Very clean despite being old building needing upgrades. Staff is awesome. Only thing could have been better would be able to make coffee in the room or have a coffee pot availble 24/7 in lobby. Will stay again on next visit
Russell
Russell, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 Apr 2022
LARS
LARS, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Jan 2022
I always stay here but room I had this time was budget and seemed very tired , overall I was happy with stay but in future will book a more expensive room
lawrence
lawrence, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Jul 2021
Good breakfast. Wish the swimming pool was open but understand why it was closed due to Covid.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Jan 2021
Bounkeo
Bounkeo, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
21 Jul 2020
pascal
pascal, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
23 Jan 2020
Shabby and unattractive
Had booked for 6 nights but only stayed for 2. Had to pay to upgrade to a room that was just about bearable. Could not recommend and would not stay there again. Does not look like the photos and is a dark, dreary and very dated hotel.
Finbarr
Finbarr, 6-night trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2020
The hotel has seen better days and needs some upgrades. However the food was wonderful and the staff very helpful and kind. The location was excellent. I would recommend it to others and stay their again should I return to Loei
Chris
Chris, 4-night family trip
Verified Expedia guest review
8/10 Very good
24 Dec 2019
Very good but shower needs makeover
4+ star hotel in every way except for 2 star shower.
GARY D
GARY D, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Dec 2019
Loei Palace Hotel
Lovely stay , would stay again , excellent value for money
lawrence
lawrence, 6-night trip
Verified Hotels.com guest review
6/10 Good
23 Jul 2019
We booked a suite on the 7th floor and when we got there the front desk said they switched our room to a delux room because they were replacing tile on the 7th floor and didn’t want to disrupt us. They have us complimentary breakfast every morning due to this but the breakfast was less than good.
Not a lot of variety and some English signs but mostly Thai language.
A lot of their dinner menu for western food is far from what western folks eat. The Caesar salad was straight mayonnaise dressing. The pizza and fries are good!
They don’t have towels readily available at the pool, you need to ask for one or bring your own.
If you’re tall, the shower will likely be an issue for you as it was my husband.
Limited water in the rooms and if you need more they charge you- it’s cheap enough but it’s the principal of the matter. You cannot drink the water there- it should be free.
House keeping does not change the sheets when cleaning your room and making your bed. Nothing major but enough to mention.
There is not a lot to do right there in town. Unless you are visiting a local or have things scheduled and drivers lined up, don’t plan on getting much of an experience.
We were visiting locals and even though they said it’s save to walk around, we tried to one night but stuck out like sore thumbs! 2, white Americans who don’t speak the language. We ended up going back to the hotel 10 minutes after being out.
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2019
Beautiful facility, well maintained! Great swimming pool. Spacious, clean rooms & hotel! Friendly professioal staff! Very much enjoyed our stay! Thai people are very friendly, gracious people!!
Verified traveller
2-night family trip
Verified Expedia guest review
6/10 Good
10 Jun 2019
Spacious room with no coffee facility in room. Location is within walking distance to town however the pillows are too high for my comfort.
Verified traveller
1-night family trip
Verified Ebookers guest review
8/10 Very good
31 May 2019
Sven
Sven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Apr 2019
The room was massive and held 5 people well. The suite had an extra 1/2 bathroom which was awesome. The pool and restaurant were also great.