4/10 Fair
16 Feb 2025
No cleaning service
Great location and value but when arrived we did not have hand towels nor courtesy water. The next day we left the room before 2 pm to go eat and when we got back the room had not been cleaned. We called reception and we got a bad attitude person saying that the room had not been cleaned because we did not leave the room before noon (???) we told her the cleaning personnel was working on the room next door when we left but she insisted that because we were in the room last noon that’s why we did not get the service. Mind you, from 12 to 3 pm is cleaning time for check outs.
Mario
Mario, 2-night trip
Verified Hotels.com guest review