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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
Luxury beachfront property with spa, near Playa de los Muertos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Poolside bar
Beach bar
Lobby
Swim Up King(18+only)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $671
CA $671 total
includes taxes & fees
Jan 20 - 21 Jan 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Ocean Front King

Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Terrace/patio

Club Ocean View Suite Double

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Highlights

Private spa tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Highlights

Private spa tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King

Swim Up King(18+only)

Swim Up King

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double

Swim Up Double(18+only)

Swim Up Double

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4

View all photos for Double

Double

Double

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Rainfall showerhead
Bathrobes
Private bathroom
  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

Free minibar, in-room safe, desk, iron/ironing board

King

Highlights

Air conditioning
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
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About the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390

What's nearby

  • Conchas Chinas Beach - 9 min walk
  • Olas Altas Street - 3 min drive
  • Los Muertos Pier - 3 min drive
  • Malecon - 5 min drive
  • Playa de los Muertos - 10 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

At Hyatt Ziva Puerto Vallarta - All-inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be just a 5-minute drive from Malecon. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Casa Grande, one of 5 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 6 bars/lounges, a beach bar, and a fitness center. The helpful staff and beach location get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Languages

English, Spanish

At a glance

Hotel size

  • 335 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Children's games
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Jet skiing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • 8 meeting rooms
  • Coworking spaces
  • Conference space (12296 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1969
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Puerto Vallarta - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Ziva Puerto Vallarta - All-inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Hyatt Ziva Puerto Vallarta - All-inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Puerto Vallarta - All-inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Ziva Puerto Vallarta - All-inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hyatt Ziva Puerto Vallarta - All-inclusive?
No, this property doesn't have a casino, but Vallarta Casino (10-min drive) and Winclub Casino Platinum (12-min drive) are both nearby.
What is there to do at Hyatt Ziva Puerto Vallarta - All-inclusive and nearby?
Have fun with onsite activities like kayaking, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Hyatt Ziva Puerto Vallarta - All-inclusive also has 6 bars, a fitness center, and beach cabanas, as well as spa services, an arcade, and a garden.
Are there restaurants at or near Hyatt Ziva Puerto Vallarta - All-inclusive?
Yes, there are 5 onsite restaurants, featuring Mexican cuisine and pool views.
What's the area around Hyatt Ziva Puerto Vallarta - All-inclusive like?
Hyatt Ziva Puerto Vallarta - All-inclusive is a short 9-minute walk from Conchas Chinas Beach and 10 minutes' walk from Lindomar Beach. Travelers give top marks for the property's prime location.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Pauline, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good but step up in specific restaurants
Overall a very nice experience. Only thing I would add is that the national restaurants, like 'Italian', 'Asian', etc ought to have chefs that have knowledge in cooking that type of food.
Marie, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Andre, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Beware: Staff Fails to Secure Guest Belongings
During my stay, I left a valuable gold chain in my room. After housekeeping cleaned the room, the chain was missing. I immediately contacted management and security, but unfortunately, it was not recovered. What disappointed me most was how the situation was handled — rather than helping me resolve the issue, management seemed more focused on shifting the blame. To add to the confusion, I found a note in my room offering someone else 30,000 Hyatt points as compensation for a similar issue. When I brought this to their attention, management quickly took the letter, claiming it was meant for another guest. If you're concerned about the safety of your personal belongings, I would recommend reconsidering staying at this property. My experience has left me questioning the level of security and accountability provided here.
Moses, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The Blaze restaurant is excellent for breakfast and lunch. Staff is wonderful. Beach is short but beautiful with turtle sanctuary. Property is under much needed renovation. Our AC was not working properly and staff upgraded us to another room.
Nedra, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property is well kept. Beautiful. Nestled in the hills of Varllata. All inclusive. Food was good and drinks good. Beach is clean. I would recommend this place to everyone.
Josue, 5-night family trip
Verified Expedia guest review

8/10 Very good

The staff is really good!
Maria Elizabeth, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Mallory, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Such a beautiful property and a lot of restaurant options so you do not get bored of the food. Everyone is so friendly and helpful. They have a place in the lobby where you can plan excursions. They help get you taxis and every time you leave the property they track you which is nice and keeps you more safe. The ice and water is fresh which is HUGE. Went to Cabo one year and got severally sick from the water/ice but no problems at this location (:
brooke, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff everywhere was super nice and welcoming
Daniel, 6-night trip
Verified Expedia guest review

8/10 Very good

I liked that the resort wasn't overcrowded. There was always room in the pool and none of the dining facilities were too full. I traveled in a group, and some of my friends had hot water and plumbing issues in their rooms. My water was amazing. It was always hot and sustained pressure. I appreciated the AC & ceiling fan in the rooms. Most hotels in Mexico don't have good air conditioning, but ours was good in the room. However, it was always hot throughout the hotel (in the dining facilities, lobby, etc) This made it hard to stay out and actually enjoy the hotel because of constantly being hot. The staff was super friendly, but slightly annoying with the "presentation" thing. At times I dreaded going past them downstairs because I would get hounded about doing the presentation. They were never rude, just a little pushy with it even after we were not interested. Overall, we enjoyed our stay. The view was beautiful and the Asian restaurant was our favorite!
Delicia, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Jonathan, 6-night trip
Verified Expedia guest review

6/10 Good

It’s ok but does not meet the “Hyatt” expectations. I would not recommend and I would not stay here again.
Tracey, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amelia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had such a great time! All the staff were so kind and attentive.
Megan, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Viktar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great but only 3 restaurants open.
Danish jamal, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Traci, 4-night trip
Verified Expedia guest review

10/10 Exceptional

All good
Anwarali, 4-night family trip
Verified Expedia guest review

8/10 Very good

Jose Abel, 3-night trip
Verified Expedia guest review

8/10 Very good

En general el servicio es muy bueno, hay meseros muy atentos, Diego, René, Ángel. Por mencionar algunos. El agua de las albercas está muy muy agusto. Lo único que realmente no me agradó, fue el ruido del aire acondicionado, muy ruidoso, realmente no dejaba descansar.
Marielos, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

This was my second time staying at this resort and it was definitely not as good as the first time. To start with the check-in process, we had to wait for an hour an a half for our room to be ready in the hotel lobby. Check-in time was supposed to be at 3pm and we were not provided any details aside from the room was not ready. Around 3:30pm we had to had the front desk attendant for an update as they had a shift change. They didn’t know and had to check. The manager came over to tell us it would be another half hour wait for the room and they would do something for the inconvenience. They never ended up doing anything at all. Nor do they offer the welcome check-in drink like they used to. Additionally, right after checking in they now have these employees of the Hyatt parent company Playa in blue shirts who try to sell you on a membership package. They start off by saying they will be offering you a spa credit or romantic dinner, but then it turns into them asking you to attend a 90 minute presentation and they want you to pay $50 for that to ensure you show up. It is worse than getting a timeshare sales pitch at check-in! They no longer offer as large of a beer and liquor selection either. For the 5 restaurants they now recommend reservations to be able to get in and all 5 are never open on the same day. I do not know if they have changed ownership, but the Hyatt all-inclusive resort experience is not what it used to be.
3-night trip
Verified Hotels.com guest review

8/10 Very good

This resort was great. hospitality I will give it a 10 food. Restaurants were amazing. Our favorite restaurant was the Asian food. Jeff sushimar was one of our best chef we had at this resort my daughters and I had an amazing time. The resort was really clean the only downfall on this part was we came in when there was a lot of construction going on couple of days there were two noisy really early in the morning unfortunately we were in the side where the construction was being done but other than that, everyone was very friendly food was amazing. The pools were really clean lots of activities. The private beach was really amazing overall.
Rosaura, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, Loved the beach.
MICHELLE LYNN, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Omar Loya, 4-night trip
Verified Expedia guest review