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Alpenhotel Fernau

Family-friendly hotel with spa, near Elfer Gondola

Choose dates to view prices

Thu, Dec 18
Sat, Dec 20
December 2025
11
January 2026
Enjoy your visit to Neustift Im Stubaital with a stay at Alpenhotel Fernau. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a 24-hour fitness center.
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Laundry facilities
  • Pool
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Why we love this property

Tasty dining options
Sample tempting cuisine at this hotel's restaurant, sip drinks at the bar, and relax at the cafe. The buffet breakfast offers a delicious start to the day.
Dream-worthy comfort
Slip into soft bathrobes after exploring the city. The guestrooms feature minibars, perfect for late-night refreshments without leaving bed.
Work meets relaxation
Seal business deals in the conference space, then melt stress away at the full-service spa. Tennis courts and a 24-hour gym keep energy flowing.

Room options

Hair dryer, bathrobes, towels
Standard Double Room, Balcony (Kat. B)
Standard Double Room, Balcony (Kat. B)
Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room, Balcony (Kat. B)

Very good

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed
Minibar, in-room safe, free WiFi, bed sheets
Comfort Double Room (Kat. A)
Comfort Double Room (Kat. A)
Minibar, in-room safe, free WiFi, bed sheets

Comfort Double Room (Kat. A)

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
Hair dryer, bathrobes, towels
Standard Single Room (Kat. B)
Minibar, in-room safe, free WiFi, bed sheets
Hair dryer, bathrobes, towels

Standard Single Room (Kat. B)

Exceptional

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed
Superior Double Room, Balcony | Bathroom amenities
Superior Double Room, Balcony
Superior Double Room, Balcony
Superior Double Room, Balcony

Superior Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
Scheibe 66, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • St. George Church - 10 min walk - 0.8 km
  • Elfer Gondola - 16 min walk - 1.4 km
  • Ski Lift Neustift - 17 min walk - 1.5 km
  • Elferbergbahn - 17 min walk - 1.5 km
  • 3 Talababfahrt Ski Run - 6 min drive - 1.8 km

Getting around

  • Kranebitten Airport (INN) - 24 min drive
  • Völs Station - 25 min drive
  • Hall in Tirol Station - 26 min drive
  • Rum Station - 26 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Seestüberl - ‬5 min drive
  • ‪Salute - ‬5 min drive
  • ‪Hotel Happy Stubai - ‬5 min drive
  • ‪Zirmachalm - ‬44 min drive
  • ‪Herr Klaus - ‬10 min walk

About this property

Alpenhotel Fernau

Enjoy your visit to Neustift Im Stubaital with a stay at Alpenhotel Fernau. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a 24-hour fitness center.

At a glance

Hotel size

    • 41 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 7:30 AM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 9:30 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle from 8:00 AM to 8:00 PM*

Offsite

    • Free area shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Playground
  • Trampoline
  • Children's menu

What to do

  • Ski passes
  • Tennis
  • Mountain biking
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • Built in 1979
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Bathrobes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - This restaurant serves breakfast and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one-way, maximum occupancy 1)

Renovations and closures

The property is closed between September 26 and October 8.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Alpenhotel Fernau Hotel Neustift Im Stubaital
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau Hotel Neustift Im Stubaital

Frequently asked questions

Is Alpenhotel Fernau currently open?

The property is closed between September 26 and October 8.

Does Alpenhotel Fernau offer free cancellation for a full refund?

Yes, Alpenhotel Fernau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alpenhotel Fernau?

Yes, there's an outdoor pool.

Are pets allowed at Alpenhotel Fernau?

Yes, pets are welcome. There's a charge of EUR 17 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Alpenhotel Fernau?

Yes, there's free self parking.

Is airport shuttle service offered by Alpenhotel Fernau?

Yes, an airport shuttle is available from 8:00 AM to 8:00 PM on request. The charge is EUR 55 per vehicle one-way.

What are the check-in and check-out times at Alpenhotel Fernau?

Check-in start time: 7:30 AM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Alpenhotel Fernau?

No, this hotel doesn't have a casino, but Casino Innsbruck (23-min drive) is nearby.

What is there to do at Alpenhotel Fernau and nearby?

Have fun with onsite activities like mountain biking and hiking, and practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alpenhotel Fernau also has an outdoor pool, a 24-hour fitness center, and a sauna, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Alpenhotel Fernau?

Yes, there's an onsite restaurant.

What's the area around Alpenhotel Fernau like?

Alpenhotel Fernau is a short 15-minute walk from Elfer Gondola and 16 minutes' walk from Ski Lift Neustift.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Alpenhotel Fernau Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Exceptional

Cute classic Austrian hotel

Great service, beautiful property. Worth spending significant time.
Kit, 1-night trip

10/10 Exceptional

The Alpenhotel Fernau was a very lovely accommodation. The staff was very helpful and courteous.
Ann Marie, 3-night trip

8/10 Very good

Der Service im Hotel Fernau war sehr gut. Was ich persönlich schade fand war, dass dass der Pool erst nach 7.30 Uhr nutzbar war. Ein kurzer Schwumm vor dem Frühstück hätte ich sehr geschätzt. Das Frühstück gab es leider erst ab 7.30 Uhr. Ich finde man sollte in einem Hotel, das sich in einem Ort befindet der Ausgangspunkt für diverse Wanderungen ist, bereits ab 7.00 Uhr frühstücken können.
7-night trip

10/10 Exceptional

Alles Bestens so soll es sein und faire Preise. Sauber freundlich und gute Küche so machen Ferien spass
Roli, 4-night trip

8/10 Very good

I liked the single room I had with its lovely balcony. It was very clean and had a nice sized solid wardrobe, a very comfortable mattress and a little table. There’s a lift to all the floors. The thing I didn’t like was the amount of food left uncovered in the buffet part of breakfast and evening meal. There were flies around and they could easily land on the food. The food itself was well cooked and nicely presented. There was not always a vegetarian option but one would be made if you asked.
7-night trip

10/10 Exceptional

Excellent hotel, great room but the view from our balcony was extraordinary
John, 5-night trip

8/10 Very good

Silvester Urlaub

sehr schönes Hotel uns (Fam. 2Erwachsene und 1Kind) hat es sehr gut gefallen unserem Aufenthalt geben wir 4,8 von 5 Punkten
7-night trip

8/10 Very good

Great place and very serviced staff!

Very nice staff and owner, got two rooms instead of one for just 5 Euro more without asking. Great service and very friendly staff, beautiful location and view! Very silent with great nature around. The night we came they had local livemusic, typical from the alps. Very lively and nice! Great place to stay and was offered free garage without asking, came with a special car so guess the owner was extra friendly which was highly appreciated! In this place they know service which is not very common in Germany and Austria!

10/10 Exceptional

A five star experience

I cannot find any bad words To describe Alpenhotel Fernau. The hotel was beautiful, staff was helpful and knew what they were doing, breakfast was great and hiking in the area was just unbelievable. If you happen To stay in the hotel and they happen To arrange a grillabend during your stay, make sure you're participating. The only negative thing- as nowadays almost everywhere- is the annoying know-it-all, want-it-all, can't-really-behave tourists who-sad To say- are usually Brits.

10/10 Exceptional

Jiri, 4-night trip

8/10 Very good

Jessica, 1-night trip

10/10 Exceptional

10/10 Exceptional