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Reef Resort Motel

4.0 star property
West Mackay motel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Reef Resort Motel

Outdoor pool, sun loungers
Property entrance
Executive Spa Suite
Bar (on property)
Twin Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Room service
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Conference space
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is CA $110
CA $122 total
includes taxes & fees
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

Highlights

Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room

Queen Room

Queen Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 2 Bedroom Family Suite

2 Bedroom Family Suite

2 Bedroom Family Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Flat-screen TV
  • 49 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

The Marco Polo

Pool
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (597)
The price is CA $111
CA $122 total
includes taxes & fees
Jan 5 - 6 Jan 2025
The Marco Polo
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About the area

Map
166-170 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Base Hospital - 2 min drive
  • Caneland Central - 2 min drive
  • Mackay Enertainment and Convention Centre - 2 min drive
  • Bluewater Lagoon - 3 min drive
  • Harrup Park - 3 min drive

Getting around

  • Mackay, QLD (MKY) - 5 min drive
  • Nabilla Station - 18 min drive
  • Mapalo Station - 25 min drive
  • Mackay Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Austral Hotel - ‬3 min drive

About this property

Reef Resort Motel

Enjoy your visit to Mackay with a stay at Reef Resort Motel. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

Languages

English

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • The front desk is open from 7:30 AM - 9:30 PM on public holidays.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–8:00 AM
  • Restaurant
  • Room service

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall

Accessibility

  • No elevator (single level property)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Mini-fridge
  • Microwave (on request)
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping

Special features

Dining

Reef resort motel restura - Onsite restaurant.

Fees & policies

Refundable deposits

  • Deposit: AUD 50 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 10.00 to 35.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 8:30 PM and 10:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for AUD 11.0 per night
  • Rollaway beds are available for AUD 15.0 per day

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Reef Mackay
Best Western Reef Resort Mackay
Reef Resort Motel West Mackay
MAS Country Reef Resort Motel
Reef West Mackay
Reef Resort Motel Motel
Reef Resort Motel West Mackay
Reef Resort Motel Motel West Mackay

Frequently asked questions

Does Reef Resort Motel offer free cancellation for a full refund?
Yes, Reef Resort Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Reef Resort Motel?
Yes, there's an outdoor pool.
Are pets allowed at Reef Resort Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Reef Resort Motel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Reef Resort Motel?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Reef Resort Motel and nearby?
Reef Resort Motel has an outdoor pool.
Are there restaurants at or near Reef Resort Motel?
Yes, there's an onsite restaurant, reef resort motel restura.
What's the area around Reef Resort Motel like?
Reef Resort Motel is a short 15-minute walk from Pioneer Valley and 8 minutes' walk from Mackay Regional Botanic Gardens.

Reef Resort Motel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No spare pillows couldn’t turn the hot water tap on the when we did we couldn’t turn it off dripped non stop all night
Carlene, 1-night family trip
Verified Wotif guest review

4/10 Fair

Ralph, 1-night trip
Verified Wotif guest review

4/10 Fair

Cheap and nasty….. handy work done by owners and it’s easy to tell. The “buffet” was pretty much their family dining room. This place needs a good hard look at itself as I wouldn’t even pay the $135 that I did. More like a $70/night place. Dirt, mould and stains from previous people staying as well as linens smelt like they weren’t washed properly.
Alexander, 1-night trip
Verified Wotif guest review

10/10 Exceptional

You get what you pay for. I did not expect the resort to be in such disrepair and to be so noisy. The traffic from the highway is constant and you hear every plane take off. The on site secure parking is very tight and it is difficult to manoeuvre a big vehicle around. Next time I will do more research and pay more money for a more comfortable and quiet location.
bruce, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Kerrie, 1-night trip
Verified Wotif guest review

10/10 Exceptional

it is convenient to where I wanted to go around Mackay. Friendly staff, happy to help.
Raelene, 2-night trip
Verified Wotif guest review

6/10 Good

.
Ross William, 1-night trip
Verified Wotif guest review

6/10 Good

Room was not cleaned during my stay
David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Dannielle, 1-night trip
Verified Expedia guest review

8/10 Very good

Dennis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Graham, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bradley, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

.
Verified Wotif guest review

6/10 Good

Free wifi but can’t used
Verified Lastminute guest review

8/10 Very good

bit tired but does the job
Phil, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great room, a couple of small issues, no plug for the bathroom sink also no door handle to close the shower screen when i hopped in the shower. A in all. A very good place to stay.
Phillip, 1-night trip
Verified Wotif guest review

8/10 Very good

Good
Maybo, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

.
Dan, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Rowan, 1-night trip
Verified Expedia guest review

6/10 Good

Neil, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Petrice, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ann, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Friendly reception very cleanand convenient to local shops
Rodney, 1-night family trip
Verified Expedia guest review