Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Dreams Tulum Resort & Spa - All Inclusive, Tulum

Upscale beachfront hotel with spa, near Tulum National Park

  • Free WiFi and free parking
From
$478 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
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Carretera Chetumal Pto Juarez km 236.7, Tulum, 77780, QROO, Mexico
7.6.Good.
  • The property only has two restaurants working. The premiere staff is lazy and does not…

    Dec. 18, 2020

  • This resort is calm, quiet and breathtakingly beautiful. It's worth the drive from the…

    Dec. 14, 2020

See all 986 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 432 guestrooms
  • Daily housekeeping
  • On a private beach
  • Winery
  • 9 restaurants and 7 bars/lounges
  • Full-service spa

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • On a private beach
  • Tulum National Park - 21 min walk
  • LabnaHa Ecopark Adventures - 44 min walk
  • Xel-Há Park - 5.8 mi / 9.4 km
  • Tulum Mayan Ruins - 6.1 mi / 9.9 km
  • Gran Cenote - 8.6 mi / 13.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Garden View King
  • Deal of the Day
  • Deluxe Adult Garden View Double
  • Deluxe Ocean View Double
  • Deluxe Adult Garden View King
  • Deluxe Ocean View King
  • Preferred Club Hacienda Presidencial Suite
  • Preferred Club Hacienda Suite
  • Preferred Club Deluxe Swimout Garden Double
  • Preferred Club Deluxe Swimout Garden King
  • Preferred Club Homneymoon Suite Ocean Front King
  • Preferred Club Junior Suite Ocean Front Double
  • Preferred Club Junior Suite Ocean Front King
  • Preferred Club Deluxe Swimout Adult Garden Double
  • Preferred Club Deluxe Swimout Adult Garden King
  • Junior Suite Garden View Double
  • Preferred Club Junior Suite Ocean View Double
  • Junior Suite Garden View King
  • Preferred Club Junior Suite Ocean View King
  • Deluxe Garden View Double
  • Deluxe Junior Garden View King
  • Preferred Club Junior Suite Garden View King
  • Preferred Club Junior Suite Garden View Double

What’s around

Landmarks

  • On a private beach
  • Tulum National Park - 21 min walk
  • LabnaHa Ecopark Adventures - 44 min walk
  • Xel-Há Park - 5.8 mi / 9.4 km
  • Tulum Mayan Ruins - 6.1 mi / 9.9 km
  • Gran Cenote - 8.6 mi / 13.8 km
  • Playa Paraiso - 9.6 mi / 15.5 km
  • Cenotes Sac Actun - 10.3 mi / 16.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive
map
See on map
Carretera Chetumal Pto Juarez km 236.7, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 432 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • 9 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby
  • Nightclub
  • Winery attached
  • Beach sun loungers
  • Swim-up bar
  • Health club
  • Tennis on site
  • Sauna
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Pool umbrellas
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 5460
  • Conference space size (meters) - 507
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
  • A la carte meals and snacks included
  • 24-hour room service
  • In-room minibar (all beverages included)

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.

Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Tennis on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golf lessons available nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • Dreams Tulum Resort All Inclusive
  • Dreams Tulum Resort & Spa - All Inclusive Tulum
  • Dreams Tulum Resort Spa All Inclusive
  • Dreams Resort All Inclusive
  • Dreams All Inclusive
  • Dreams Tulum & Inclusive Tulum
  • Dreams Tulum
  • Dreams Tulum All Inclusive
  • Dreams Tulum Resort Spa
  • Dreams Tulum & Inclusive Tulum
  • Dreams Tulum Resort Spa All Inclusive
  • Dreams Tulum Resort Spa Optional All Inclusive
  • Dreams Tulum Resort & Spa - All Inclusive Hotel
  • Dreams Tulum Resort & Spa - All Inclusive Tulum
  • Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
  • Dreams Tulum Resort All Inclusive
  • Dreams Tulum All Inclusive
  • Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
  • Hotel Dreams Tulum Resort & Spa - All Inclusive

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Dreams Tulum Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Yes, there are 9 onsite restaurants, featuring French cuisine. Nearby restaurants include Chamicos (4.4 mi), Oscar & Lalo (4.4 mi), and Salciccium (5.8 mi).
  • Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Dreams Tulum Resort & Spa - All Inclusive also has 7 bars, a nightclub, and a private beach, as well as a winery, a sauna, and a health club.
7.6.Good.
  • 10.0.Exceptional

    Friendly service, beautiful resort, good food, nice pools. Beach not the best for swimming. But other nearby beaches are great.

    Andrea, 8 night family trip, Mar. 13, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Upon arrival, we had the concierge staff shoving add-ons and services down our throat. We were never given a thorough explanation of services we had already paid for, only a sales pitch on what we COULD have. It really set the tone for the rest of the vacation. The grounds are nice, but sterile, and not very quaint. The food was very meh, but how could there be a good attention to detail on such a large scale? The wait staff and cleaning staff were lovely. The beach was fine, but not very much swimming area in the ocean . It seemed that most of the guests were there for the pool.

    Jerry, 7 night family trip, Feb. 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved having two pool options and so many restaurants although it was difficult sometimes to get into restaurants as only one would take reservations. Gorgeous setting and very friendly staff!

    8 night family trip, Apr. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I love the proximetry to the Beach. The layout of the property is easy to navigate and always clean

    KatK, 8 night trip with friends, Apr. 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The entertainment group was great. There were a number of options for dining for dinner, but not all meals. The food was ok.

    7 night romance trip, Apr. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Would have liked room cleaned earlier in the day, so we could have a nap after lunch.

    10 night romance trip, Apr. 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    Property was nice. Gym and gym staff were awesome.

    NA, 5 night family trip, Mar. 31, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The property itself was great however we were there for our wedding and, compared to how we were treated when we were looking at the venue, it was disappointing. Several of our guests also had issues with their rooms upon arrival.

    7 night family trip, Mar. 31, 2019

    Verified Expedia guest review

  • 6.0.Good

    This is more of a 3.5-3.75 star property. They hard sell their VIP Series package that require a 90-minute 'presentation' (they do offer a cash gift if you attend). I arranged a private airport transfer but was called every morning at 8:30 am to 'confirm' my return transfer by meeting with a rep. It's only to try to sell tours and add-on packages. The buffet offered at World Cafe was fine, other than Portofino, the rest of the restaurants were middling at best. Other than the sales staff the hotel employees were very friendly and helpful. Beach has a lot of seaweed, it's not as nice a many others in the area. The gym is very clean and well equipped. A very family-friendly property. Stayed in a junior suite, no robes or slippers, but lot's of towels and a free mini-bar that is restocked daily.

    Derek, 7 night family trip, Mar. 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good service. Not a great beach. Food was ok. Rooms need better markings to find them. All in all just Ok. Ihave been to better for lway ess money. Probably won't be returning.

    7 night trip, Mar. 29, 2019

    Verified Expedia guest review

See all 986 reviews