6/10 Good
15 Jan 2019
Clean, good value but VERY noisy
Our stay was very mixed. The staff were excellent, friendly, helpful. The room was clean and comfortable although the shower was only ever tepid at best. The hotel is quite a way from anywhere you may wish to visit. We recommend using the Grab app. Our main negative which did impact on the quality of our stay was the noise. Although the hotel cannot be responsible for other guests’ behaviour (which from one group was totally unacceptable singing happy birthday at top volume in the corridor at 11.30pm) the sound proofing was non-existent. Every time someone opened or closed their door it was extremely loud, waking us up at 6am on two of the three mornings. It could be that we were just very unlucky but we would recommend to the hotel to put up signs asking guests to be quiet after 10pm and before 8am (this is something we saw in other hotels). Also a carpet might help with sound proofing. It’s a shame as the hotel has the potential to be excellent.
Judith and Colin
Judith and Colin, 3-night romance trip
Verified Hotels.com guest review