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Dolphin Bay Hotel

2.5 star property
Hotel in Hilo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dolphin Bay Hotel

Exterior
Exterior
Garden
Superior Studio, 1 Queen Bed, Kitchen
Family Apartment, 1 Bedroom, Kitchen | Private kitchen

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is CA $257
CA $303 total
includes taxes & fees
Jan 2 - 3 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Separate bedroom
Shower/tub combination
Private bathroom
  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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Pool
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Free WiFi
Restaurant
8.8 out of 10, Excellent, (830)
The price is CA $237
CA $322 total
includes taxes & fees
Jan 6 - 7 Jan 2025
SCP Hilo Hotel
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About the area

Map
333 Iliahi Street, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 13 min walk
  • Rainbow Falls - 5 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Coconut Island Park - 6 min drive
  • Port of Hilo - 9 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪Cafe Pesto - ‬12 min walk
  • ‪Puka Puka Kitchen - ‬11 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬12 min walk

About this property

Dolphin Bay Hotel

Dolphin Bay Hotel is a great choice for a stay in Hilo. You'll have free perks like WiFi and self parking. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 7:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per night

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
State tax ID - TA 095-227-9040-01

Also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Does Dolphin Bay Hotel offer free cancellation for a full refund?
Yes, Dolphin Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dolphin Bay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Dolphin Bay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Dolphin Bay Hotel?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Dolphin Bay Hotel and nearby?
Dolphin Bay Hotel has a picnic area and a garden.
Does Dolphin Bay Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker, and a toaster.
What's the area around Dolphin Bay Hotel like?
Dolphin Bay Hotel is a short 7-minute walk from Kalakaua Park and 13 minutes' walk from Hilo Farmers Market. Travelers recommend the hotel for its walkable location.

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Dolphin Bay was a Fantastic Treat
The rains definitely started to fall two days into our 3 day visit to Hilo and we desired to move from our relatively off-grid Hipcamp (which we loved!) into an actual hotel room with amenities. Dolphin Bay has been a bucket list hotel for me and sure enough, I checked Hotels.com to see if they had a room on the fly and they did! and one with a kitchen...PERFECT! Chrissy was so friendly and welcomed us and told us about things to see locally. The kitchen was immaculate and well set up. We were able to cook up a delightful gourmet dinner, wash and dry our laundry, I took a nice long bath annnnd I had Hallmark Christmas movies on almost the entire time...The rains just fell and fell outside the entire night and through the next day and it was soooo relaxing to just have the windows open listening to the rains and even thunder. Odie (I think his name is ) the kitty came in to visit us when my hubby opened the door. We love kitties and he is just a precious one; we welcomed him right in and he hung out with us the day of our checkout. The coffee and Banana Bread in the lobby was such an Amazing treat. We already had a reservation for another hotel on the waterfront just a few miles away so we checked with Katie in the lobby and she gave us the go ahead for a very relaxing Late checkout which worked perfectly to meet our reservation at the other hotel. She found out Kauai was on our itinerary and gave my husband some great info on places to visit. We love Dolphin Bay!
Kyle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The accommodation was on ground level. Parking was very easy and close to the room door. Our family room unit was very clean and spacious with everything we needed. We even had a nice sitting area out front with all kinds of shade it was very beautiful and peaceful. The grounds were very well kept up. I will definitely stay here again when visiting Hilo. Another good thing about it is you are walking distance from the downtown area!
Pamela J, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Cozy for the right price
Very nice for the price. You wont have AC, but you will have fans around the place so do keep that in mind if you are visiting with major heat weather. The staff is super friendly and have banana bread on the daily for their guests. They also provide local bananas and papayas. A nice kitchenette so you can definitely cook your own foods and a full fridge. The living room have two futons for anyone to sleep on and the master bedroom has one large queen bed in addition to another futon! One thing I didn't like too much was the ramp onto the parking lot in the back. It would scrape the bottom of your rental if its fairly low. Would definitely stay here again.
Bryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like being a resident in paradise. Homey spacious living space. Daily bed, towel, trash service. Friendly aloha spirit during the entire stay.
Sharon, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was our second stay at the Dolphin Bay Hotel.. the staff have always been friendly, welcoming and helpful. The kitchenette is a plus for the longer stays.. always love the fresh Banana bread and Papaya in the morning with our coffee.. very walkable for downtown shopping or restaurants a very easy 5-10 min walk..
Robert, 6-night trip
Verified Hotels.com guest review

6/10 Good

Coming from a big condo in Waikaloa this property was kind of a disappointment. Maybe our fault not doing better research but the NO A\C was a big no-no, although weather was not that hot. Really tiny room etc.
CARLOS, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good coffee and banana bread, ear plugs provided for the frogs. Only two blocks from downtown Hilo for dinner and shopping. Nice staff.
Ethan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Laid back, friendly, very clean.
Linda, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Jane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dolphin stay
one night only. room was big! and tidy. Bit dated but for me that was no problem. Frogs at night outside were a pain but hey if you elect to sleep in the burbs then one needs to appreciate that will be part of the landscape
Matt, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely local spot for getaway weekend
This was a weekend trip with my nieces so we got a family room, which allowed for 2 bedrooms and a small kitchen, very nice, at a very affordable price. The Hotel does not have A/C but has ceiling and other fans, and is in the tropical forest so it was comfortably cool. Low key, local, very friendly. Comes with motel cats for we cat lovers. 7-10 minute walk to Hilo town and the farmers market, very convenient. Overall a great stay. I may come again with my husband for a fall weekend getaway. Also Hilo is easy to access Volcano National Park.
Elizabeth, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff was kind. Banana bread was awesome. The location is quaint Hawaiian style with a beautiful garden out back.
Estella, 1-night romance trip
Verified Expedia guest review

6/10 Good

This property does not have air conditioning and that is not stated on the website.
Fiona, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great efficiency conveniently located.
Great location in a residential area across the river but just a few blocks from downtown. Plentiful papayas, morning banana bread and avacados from onsite tree made in-room breakfasts delightful. A real find for those who want to cook their own meals.
Richard, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

There is no AC in the rooms but the property overall is gorgeous. Easily accessible and a short drive to downtown hilo
Gen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room was clean and nice and it’s beautiful on the outside
Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Instead of driving home late we wanted a place to stay after going to the theater in Hilo. Dolphin Bay Hotel was perfect. Within walking distance to the theater, shops and restaurants made it a very convenient option. Our room and the entire area is very clean. Our room was airy and comfortable. Our host even upgraded at no extra charge. There was a complete kitchen and the shower and bath tub were great. The grounds are kept beautifully, staff were very friendly and helpful - we felt aloha from everyone. We will be back.
Cheryl, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Home away from home
1-night family trip
Verified Hotels.com guest review

8/10 Very good

It’s an older property but well maintained. More of an inn or motel. Quaint. Small. Check in and check out are very easy and quick. Only ceiling fans but it was all right. We stayed only one night so didn’t get to hang out on the property very much. Ear plugs in the medicine cabinet to counter coqui frog noise.
MEREDITH, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was wonderful, charming little hotel. Banana bread, coffee and fruit for breakfast was great! Loved having a kitchen. Allowed us to use the towels even after our check out so we could go to the beach and drop them off on our way to the airport.
Emily, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is the cutest little hotel! It’s like staying with friends or family. The staff is SO nice and the grounds are beautiful. Very well maintained and clean despite being retro. Loved the hot coffee and banana bread each morning and even enjoyed Obie the cat coming in to stay with us one night.
Sherry, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff very nice, helpful. Hotel cat sweetheart, very friendly. Just great Hawai'i vibe.
James, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Hilo Experience
Property was comfortable and as represented. Staff friendly and obliging. Nice touch was complementary coffee and banana loaf each day for breakfast. We’d come back.
Simon, 2-night trip
Verified Hotels.com guest review

6/10 Good

Loved the garden and staff were friendly. Banana bread was good. Expedia did not make a distinction between rooms with and without a balcony. We wanted a balcony and the lady we very helpful in checking and letting us know that there was one available for an additional 20-30 per nigh. We agreed but was actually charged 40 per night. This was not what we originally agreed and seemed mean - especially considering the room was not booked. The balcony made the room and the original room we were allocated seemed dark and confined. As the property has several internet addresses it was difficult to find the one allocated and the correct password. The office closed at 7 so there was no one to ask. There was supposed to be instructions in our room but these were missing and we realized this too late. There were limited power points and as we had forgotten our power strip this meant we had to scatter our devices through the room. Again the office was closed at 7pm so we could not ask for a power strip. Would be great if the lamps could be updated to have power points USB connections and if new power points were added each side of the bed.
Ann, 2-night trip
Verified Expedia guest review