AC Hotel Santiago Costanera Center puts you within a 10-minute drive of Costanera Center and Parque Arauco Mall. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Tobalaba Station is 6 minutes and Los Leones Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
249 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total)*
Internet
Free WiFi and wired internet access in public areas
Parking
Onsite self parking (USD 25 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
2 bars/lounges
Restaurant
Coffee shop
Traveling with children
Grocery/convenience store
Working away
24-hour business center
7 meeting rooms
Computer station
Conference center
Services
Laundry service
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness center
Shopping mall on site
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices in meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Recycling
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 17 per person
Renovations and closures
The property will be renovating from January 2 2025 to February 2 2025 (completion date subject to change). The following areas are affected:
Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pets
Pets are allowed for an extra charge of USD 50 per accommodation, per day
Parking
Self parking costs USD 25 per day
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Ac Hotel Costanera Center
Ac Santiago Costanera Center
Ac Costanera Center
Ac Santiago Costanera Center
AC Hotel Santiago Costanera Center Hotel
AC Hotel Santiago Costanera Center Santiago
AC Hotel Santiago Costanera Center Hotel Santiago
Frequently asked questions
Does AC Hotel Santiago Costanera Center offer free cancellation for a full refund?
Yes, AC Hotel Santiago Costanera Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel Santiago Costanera Center?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per day.
Is parking offered on site at AC Hotel Santiago Costanera Center?
Yes. Self parking costs USD 25 per day.
What are the check-in and check-out times at AC Hotel Santiago Costanera Center?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at AC Hotel Santiago Costanera Center and nearby?
AC Hotel Santiago Costanera Center has 2 bars and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near AC Hotel Santiago Costanera Center?
Yes, there's an onsite restaurant.
What's the area around AC Hotel Santiago Costanera Center like?
AC Hotel Santiago Costanera Center is a short 6-minute walk from Tobalaba Station and 4 minutes' walk from Gran Torre Santiago.
AC Hotel Santiago Costanera Center Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Oct 2024
Great hotel for business or pleasure.
The room was big and clean. The view was amazing. The convenient of it was being attached to the mall was amazing. The area is safe. Breakfast had limited items that do not really fill you up. Overall I still give it 5 stars because of all the other factors.
Syed
Syed, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Very good
Yanxi
Yanxi, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Vielka E.
Vielka E., 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 Aug 2024
Good city centre hotel overall
Very good hotel, modern inside, great breakfast, comfortable bed. Location can be great for some to be able to walk to central areas, or terrible when waiting for a taxi as they cannot stop easily at the front. The pavement in front of the hotel is always crammed with people due to the Costanera Mall next door. The only downside was the water in the shower, kept going from boiling hot to freezing cold every single morning for 10 days.
Dimitris
Dimitris, 11-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
jimmy
jimmy, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
Ariel
Ariel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Eugene
Eugene, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Excellent location, nice room and service. The breakfast was well served and the staff very commited. Very convinient having direct access to the main mall in Santiago.
JACOB
JACOB, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Luis
Luis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jun 2024
We enjoyed our stay at the AC. The rooms, views, bathroom amenities, bed were all great.
It is conveniently located next to the shopping centre which you can access without leaving the hotel. Hotel and restaurant staff were good and helpful. For the price we paid breakfast should've been included but it was worth it to add on an extra. The Luna bar had great views, good food and vibes and great staff.
Recommend it overall.
Nikkima
Nikkima, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
20 May 2024
This hotel provides everything you would expect from an upscale hotel. Best part is the Luna Bar with its spectacular view of the city and Andes mountains.
Yella
Yella, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
Shiva
Shiva, 11-night trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
Wonderful service and great location
Manuel Morales
Manuel Morales, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
the best choice in santiago
idamir
idamir, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 May 2024
Excellent location and outstanding staff. The bar has incredible view. Room fully refurbished and large amd also with great view. Good breakfast too. Highly recommended
Mauricio
Mauricio, 5-night family trip
Verified Expedia guest review
8/10 Very good
5 May 2024
The staff at reception was amazing! I felt welcome, super good staff. Also breakfast staff is good.
Alejandra
Alejandra, 1-night trip
Verified Ebookers guest review
10/10 Exceptional
15 Apr 2024
Vielka E.
Vielka E., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Apr 2024
Vielka E.
Vielka E., 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2024
Very nice atmosphere and location
Chris
Chris, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2024
Karina M.
Karina M., 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Mar 2024
Santago
Awesome location.
Very clean hotel. Beautiful roof top bar z great city view.
agnes
agnes, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Mar 2024
Great stay
The hotel has a great location and was very comfortable after a long travel trip. Rooms were quiet and well equipped. Staff was efficient and friendly.
Michelle
Michelle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Mar 2024
Very good location.
Walt
Walt, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Mar 2024
Nice property. Located at the mall with separate entrance. Nice bar terrace with view on mountains.
Johan
Johan, 1-night romance trip
Verified Expedia guest review
6/10 Good
8 Mar 2024
I like the hotel buy I was disappointed.
Pillows are very bad and don´t have other type to change it.
Last day, i was not able to take a shower because the water was freezing.
People are very friendly and helpful even though they don´t have the tools.