Hotel New Koyo is a great choice for a stay in Kusatsu.
Languages
Japanese
At a glance
Hotel size
104 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 9:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free uncovered onsite self parking
Onsite parking limited
Property amenities
What to do
Hot springs
Skiing nearby
Services
24-hour front desk
Facilities
1 building/tower
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Free toiletries
Towels
Stay connected
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Fees & policies
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Hotel New Koyo Kusatsu
Hotel New Koyo
New Koyo Kusatsu
New Koyo
Hotel New Koyo Hotel
Hotel New Koyo Kusatsu
Hotel New Koyo Hotel Kusatsu
Frequently asked questions
Are pets allowed at Hotel New Koyo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel New Koyo?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel New Koyo?
Check-in start time: 2:00 PM; Check-in end time: 4:30 PM. Check-out time is 9:30 AM.
What is there to do at Hotel New Koyo and nearby?
Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs.
What's the area around Hotel New Koyo like?
Hotel New Koyo is a short 1-minute walk from Sainokawara Park and 6 minutes' walk from Kusatsu Town Onsen Museum.
Hotel New Koyo Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
24 Jun 2024
Grace
Grace, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Apr 2024
Great deal for the price! Walkable to other areas, easy parking, and the breakfast buffet (mostly Japanese) had a good selection. The hotel also has an onsen (one outdoor) within its grounds. The beds and pillows were too hard for me, but overall, great value for money!
Herbeth Lim
Herbeth Lim, 1-night romance trip
Verified Expedia guest review
8/10 Very good
12 Dec 2023
Place was okay, clean enough but not to standard. If you're ok to just sleep there then I would recommend it but you get what you pay for on the cost since it was cheap. I would not recommend it for someone who has a higher standards. But if it's just a place to have a base because you're out and about all day, then it's fine. No on amenities in the room. I would recommend using the onsen in the hotel, it was. They also have a outdoor one in the hotel and it was lovely in the evening.
Clio
Clio, 2-night trip with friends
Verified Expedia guest review
6/10 Good
10 Dec 2023
Ching Mei
Ching Mei, 2-night family trip
Verified Expedia guest review
6/10 Good
10 Nov 2023
Hallway on 6th floor smelly cigarette.
Mattress and Blanket so dirty had blood and hair on there.
Does not have body wash, shampoo, conditioner or hair dryer in room can use only in public onsen.
Staffs can not speak English.
Good breakfast.
Free shuttle bus to Yubakata on Friday and Saturday.
Rossukon
Rossukon, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
22 Sep 2023
Rideau de salle de bain moisissure
Manque d’entretien général
Édifice veuille
Luey
Luey, 4-night trip
Verified Expedia guest review
8/10 Very good
8 Mar 2023
Man Hung Bobby
Man Hung Bobby, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2018
Staff very helpful and good location
Lee see
Lee see, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
19 Jun 2018
Nice outdoor onsen. 20mins uphill From bus station.
Kin man
Kin man, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jun 2018
Beautiful Hotel for a Vacation - 05/2018
This place was absolutely awesome! I don't understand the complaints of some of the other reviewers who are crying about "it being a far walk" or "old" because it is at most a 10 minute walk to the Yubatake and it is a beautiful hotel with incredible views from the top room floors. Unless you are a very unfit person and walk very slowly, the walk to the Yubatake is short and nice going through the hot spring town of Kusatsu. The entrance to Sainokawara Park is even closer, with the hotel towering over the entire forest that the park is located in. It is a beautiful town to wander around at night with the beautiful changing lights at the Yubatake and in Sainokawara Park, and during the day has many shops filled with kind people selling unique souvenirs. I can speak Japanese, which was helpful as most people in this town did not speak much English. The buffet-style of food was some of the best at a hotel I've had in Japan, and the hot springs were very relaxing with beautiful views of the forest outside. I will definitely return to this hotel on my next trip to Kusatsu.
SALVATORE
SALVATORE, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 Apr 2018
Wai Kuen Eva
Verified Hotels.com guest review
8/10 Very good
21 Feb 2018
Hotel neer bus station around 15 min by walk
Hotel near attraction but the walk way so hard and very tried like you claiming to mountain. The room clean and good view but you have to take a shower at Onsen they will provide full amenities. Onsen outdoor was good and relaxed. Dinner have many choices of food and unlimit of Beer but the time for dinner only from 5.30PM to 7.00 PM. So hotel provide bus to Yubatake but have a time l. Overall will good for pay less hotel staff speak english very poor but they helpful.
Mira
Mira , 1-night trip
Verified Expedia guest review
8/10 Very good
2 Jan 2018
Value for money
I had a pleasant stay at this hotel. For the price, the package is excellent. I was fortunate to get a room in 10th floor with excellent views of Sainokawara park. The staff was very nice and helped to drop us off at bus terminal as well.
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
7 Apr 2017
Old hotels from 80's
The hotel has a feeling and looks of 80's skiing hotel. Be prepared to climb the hill to get there. It is not long hike, but very steep one. If feels like the place hasn't been upgraded ever since. Hotel staff is very old as is the customer base. The hotel has really big 24h spa in ground floor with two pools. One inside and one outside.
Only recommend if price is right and you wish to visit other spas around it.
Juha-Pekka
Verified Hotels.com guest review
10/10 Exceptional
30 Mar 2017
hotel was very close to shops and restaurants
Staff were very polite and helpful, room was very clean and tidy, there was a verity of different foods available, which is included in the price of the hotel, so you get breakfast and dinner, very close to a verity of hot spring
Verified traveller
Verified Expedia guest review
10/10 Exceptional
4 Jan 2017
Price is good. You can't complain much when you pay less comparing to the hotels close to this. If someone complain on their dinner/breakfast, they can skip it as the price is cheap and come with "free" dinner and breakfast.
Verified traveller
Verified Hotels.com guest review
6/10 Good
1 Dec 2016
OK but a little bit far from the major attractions
The hotel is quiet as it is off the main road and is not near the Yubatake; it is about a 20 min walk (downhill). Checked with the front desk and they offered free transportation to go to Yubatake and back. Free wifi in the lobby only. Check out time is 9:30 am, which I thought was early when compared with other hotels.
King Kwok
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2016
Budget oszen hotel but nice room with good service
Budget oszen hotel but nice big room with good service!
Affordable price Japanese oszen hotel half board buffet meals , running organizations services! There have really nice 100% oszen spa, one in indoor and one in outdoor are really nice for the cool weather at kusatsu onsen!
Verified traveller
Verified CheapTickets guest review
10/10 Exceptional
9 Oct 2016
the best location
Very nice hotel,we had a room on the top floor( 10 th) with a beautiful view. The room was big and comfortable.Hotel staff speak little English but very nice,polite and helpfull. The food was tasteful and a huge variety of fresh fish (in Australia very ,very expensive) .The onsen was clean and very well maintained,supplies of shampoos,conditions,body wash ,body and faces creams....come back definitely.
Vera
Verified Expedia guest review
10/10 Exceptional
3 Feb 2016
Great Room View
I like the view from the room. Very nice and amazing.