Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100
What's nearby
Rancho Luna Beach - 9 min walk - 0.8 km
Guanaroca Lake - 7 min drive - 3.8 km
Cienfuegos Cathedral - 19 min drive - 19.0 km
Palacio de Valle - 21 min drive - 20.0 km
Castillo de Jagua - 54 min drive - 54.6 km
Restaurants
Club Cienfuegos - 22 min drive
Villa Lagarto - 22 min drive
About this property
Hotel Rancho Luna
At Hotel Rancho Luna, you can hit the beach to get a beach massage or play volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Dining choices include 3 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights include a rooftop terrace, a poolside bar, and a health club.
All-inclusive
All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All meals and snacks included
Languages
English, Spanish
At a glance
Hotel size
222 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
WiFi in public areas*
Parking
Onsite self parking (USD 1 per night)
Onsite extended parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
3 restaurants
3 bars/lounges
Poolside bar
Coffee shop
Snack bar/deli
Traveling with children
Children's pool
What to do
On the beach
Tennis
Beach volleyball
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
4 buildings/towers
Built in 1981
Rooftop terrace
Garden
Library
Health club
An outdoor pool
Full-service spa
Sauna
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Phone
Food and drink
Paper towels
More
Daily housekeeping
In-room safe (surcharge)
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages and sports massages.
Fees & policies
Optional extras
WiFi is available in public areas for USD 1 per hour (rates may vary)
Safes in guestrooms can be used for USD 2.00 per night
Parking
Self parking costs USD 1 per night
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 7 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts cash.
Also known as
Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos
Frequently asked questions
Does Hotel Rancho Luna offer free cancellation for a full refund?
Yes, Hotel Rancho Luna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Rancho Luna?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 7 PM.
Are pets allowed at Hotel Rancho Luna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Rancho Luna?
Yes. Self parking costs USD 1 per night.
What are the check-in and check-out times at Hotel Rancho Luna?
Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Hotel Rancho Luna and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Rancho Luna also has 3 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Rancho Luna?
Yes, there are 3 onsite restaurants.
What's the area around Hotel Rancho Luna like?
Hotel Rancho Luna is located a short 9-minute walk from Rancho Luna Beach.
Hotel Rancho Luna Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.8/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
4 Jul 2019
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2019
Good
Good
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
2 Jul 2019
the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
Verified traveller
4-night family trip
Verified Expedia guest review
2/10 Poor
30 Jun 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
23 Jan 2019
Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
25 Dec 2018
Staff was friendly and helpful. This is my third time here early gets better every time, I will be returning again.
Verified traveller
7-night romance trip
Verified Expedia guest review
6/10 Good
23 Dec 2018
This was a decent place but I’m glad we only stayed one night.
Pros:
All inclusive
Included water activities on their private beach
Cons:
Food was just ok
Beds weren’t very comfortable and had ants
A little far from town but they were very helpful in getting you taxis
Brittany
Brittany, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
12 Nov 2018
The water was coming black and brown from the faucet. Half way through our stay they sent us to another hotel (5 hours away) which meant that we lost our transport to the airport. They did not reimburse us for this.
People there made their best effort to provide a great service, they were friendly and there is a natural paradise to be explored. Location is wonderful although the sea is not crystal clear due to its high mineral composition.
LuzHelena
LuzHelena, 4-night trip
Verified Expedia guest review
2/10 Poor
20 Sep 2018
Hotel is close to nice beach that’s all the hotel has going for it
Verified traveller
12-night trip
Verified Expedia guest review
6/10 Good
27 Jun 2018
We stayed 3 nights at the hotel. The food was fresh, the staff was very pleasant. The rooms are comfortable with air conditioner to keep you cool. Not sure how they keep mosquitoes away, but we had few bites, so bring anti-mosquitoes stuff with you. The manager was very helpful and solved the payment problem we had when checked in. Will stay again as they have wonderfull beach!
Larissa
Larissa, 3-night trip
Verified Expedia guest review
6/10 Good
20 Mar 2020
Verified traveller
9-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2020
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Nov 2019
Muy sucio,Limpiesa muy mal,ropa de cama y toallas sucio,
Cucarachas en el comedor
Anne
Anne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2019
The facility is a bit out of date.
I'm glad that the meal is a little more delicious
Carlos
Carlos, 1-night business trip
Verified Expedia guest review
8/10 Very good
27 Aug 2019
Verified traveller
5-night trip
Verified Expedia guest review
2/10 Poor
26 Aug 2019
Verified traveller
2-night trip
Verified Orbitz guest review
2/10 Poor
29 Apr 2019
Horrible!!!! No se puede brindar turismo sin condiciones , escases de todo!!!!
Vilma Celia
Vilma Celia, 4-night romance trip
Verified Hotels.com guest review
2/10 Poor
5 Oct 2018
Das Hotel ist in einem katastrophalen Zustand. Das Personal ist teilweise unfreundlich und alle sind schlecht ausgebildet. Nichts funktioniert. Das Essen ist schlecht.
Patrick
Patrick, 1-night trip
Verified Expedia guest review
6/10 Good
10 Jun 2018
Cerca de la playa pero muy lejos del centro
Hotel 3 estrellas un asco la cantidad de gatos y perros que hace desagradable el hotel.las instalaciones cómodas