Birmingham Jefferson Convention Complex - 7 min drive
UAB Hospital - 7 min drive
University of Alabama at Birmingham - 8 min drive
Getting around
Birmingham International Airport (BHM) - 14 min drive
Birmingham Station - 10 min drive
Restaurants
McDonald's - 3 min drive
Taco Bell - 1 min walk
Green Acres Cafe - 4 min drive
Ensley Seafood - 5 min walk
Boston Fish Supreme - 2 min drive
About this property
Comfort Inn & Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village puts you within a 10-minute drive of Birmingham Jefferson Convention Complex and UAB Hospital. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:00 AM and 9:00 AM. Also, University of Alabama at Birmingham and Birmingham Zoo are within a short drive. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Working away
Business center
Meeting rooms
Computer station
Conference space (420 square feet)
Services
24-hour front desk
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Coffee/tea maker
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham
Frequently asked questions
Does Comfort Inn & Suites at CrossPlex Village offer free cancellation for a full refund?
Yes, Comfort Inn & Suites at CrossPlex Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Inn & Suites at CrossPlex Village?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn & Suites at CrossPlex Village?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites at CrossPlex Village?
You can check in starting at 3 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Comfort Inn & Suites at CrossPlex Village and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Comfort Inn & Suites at CrossPlex Village like?
Comfort Inn & Suites at CrossPlex Village is in Central Park, a short 5-minute walk from Birmingham CrossPlex.
Comfort Inn & Suites at CrossPlex Village Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
1 Feb 2025
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Jan 2025
Vonlisa
Vonlisa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Greta
Greta, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
Traveling
The front desk assistant Mrs. Kishia was very nice, warm and welcoming to me and my family. We were traveling for a track and field event. The only issue was with breakfast, the employee was mouthy and irritated about people being down there before it opened. To add to it, no one, I mean absolutely no one asked her one time to open before it started. Even upon telling her good morning, she didn't speak because she was so irritated. She doesn't know what time people had to be at the track. Other than that everything else was excellent.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2025
Colby
Colby, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2025
Maria
Maria, 1-night trip
Verified Hotels.com guest review
2/10 Poor
8 Jan 2025
Filthy
I would like a refund. No one stayed in room. Filthy. I need someone from hotels.com to call me
Victoria
Victoria, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Noisy HVAC Ruined an otherwise good night
The hotel was clean, comfortable and inviting. The staff was friendly and professional and the breakfast was good. I had only two issues with my stay - first, the elevators smelled like weed. Second, the HVAC unit in room 331 is extremely loud. Kept me awake all night.
Dave
Dave, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Russell
Russell, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
It was fine. Pleasant friendly staff, decent breakfast though not outstanding.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Comfortable and Sufficient
Staff was friendly and helpful. Room was clean. Breakfast options were adequate. It served the purpose of our stay while husband was being treated at UAB Hospital.
Julie
Julie, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
It was great
Allean
Allean, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Good hotel, decent breakfast, great customer service! Left something very important in my room after I checked out, very grateful that it was retrieved and returned. Thank you so much
Faith
Faith, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Cindy
Cindy, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
31 Oct 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2024
Terranesha
Terranesha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Oct 2024
R B
R B, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 Oct 2024
I was very disappointed with this hotel. The room and the shower had a very bad smell. There's no closet, no dressers. And customer service was not good at all. I would never stay at this hotel again.
Tammy
Tammy, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
22 Oct 2024
Jana
Jana, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
15 Oct 2024
This property is in a TERRIBLE location!! Shady stuff happening nightly/daily. We stayed for 4 days and I tried booking anywhere else to get out of this place and was unfortunately unsuccessful. Traffic in and out of rooms all night, not children. Smoking weed, vapes and god knows what else in the stairwells. Watched an employee bring a homeless man through the back very sneakily. Men in masks sitting on benches outside when we returned to our room one of the nights. They have security but he sat in his car with very loud music blaring watching his phone. Motorcycles reving their engines all hours of the night. Also saw the same “ladies” bringing multiple male “friends” in and out throughout our stay. These things kept us up and woke us up all the way till 4 am. The halls smelled of weed and vape. The floors were sticky from syrup and were not cleaned through out the day. Our keys magically quit working after 2 days and we had to have them reprogrammed. Just overall would not recommend staying here.