4/10 Fair
Apr 21, 2025
Rundown
We arrived Saturday at about 2:20 I asked Gloria at the front desk if we could check in early, she said no, we had to wait until 3 o’clock for the other girl to arrive, because she was so busy according to her. It seemed to me, she was on the computer, fixing mistakes, but it couldn’t have took her that long to check us In and then continue fixing her mistakes. Instead by the time. 3 o’clock came. There was a very long line waiting to get checked in. The girl that check us in was very polite. I did not get her name, but she needed the computer Gloria was on, and Gloria refused to move to a back computer. She said she had two more transactions to fix. The line to check in was very long.
Overall, the hotel looks rundown. The walls of the room were dirty. Not the best experience. I would not stay here again.
Katherine
Katherine, 1-night family trip
Verified Hotels.com guest review