Virginia Commonwealth University - 12 min drive - 14.1 km
Getting around
Richmond Intl. Airport (RIC) - 24 min drive
Richmond Main Street Station - 14 min drive
Richmond Staples Mill Road Station - 16 min drive
Restaurants
Cookout - 2 min drive
Golden Corral - 3 min drive
McDonald's - 7 min walk
Kickback Jack's - 3 min drive
Sushi King - 4 min walk
About this property
Hyatt Place Richmond/Arboretum
When you stay at Hyatt Place Richmond/Arboretum, you'll be within a 15-minute drive of Virginia Commonwealth University and Broad Street. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A seasonal outdoor pool and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and breakfast.
Languages
English, Filipino, Spanish
At a glance
Hotel size
127 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (USD 8 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Golfing nearby
Winery tours nearby
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space (744 square feet)
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Thin carpet in room
Room amenities
Be entertained
MP3 docking station
42-inch flat-screen TV
Premium satellite channels
Netflix
Hulu
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Double sofa bed
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Parking
Uncovered self parking costs USD 8 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 13 to October 01
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond
Frequently asked questions
Does Hyatt Place Richmond/Arboretum offer free cancellation for a full refund?
Yes, Hyatt Place Richmond/Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Richmond/Arboretum?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hyatt Place Richmond/Arboretum?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Richmond/Arboretum?
Yes. Self parking costs USD 8 per day.
What are the check-in and check-out times at Hyatt Place Richmond/Arboretum?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hyatt Place Richmond/Arboretum and nearby?
Hyatt Place Richmond/Arboretum has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Richmond/Arboretum?
Yes, there's an onsite restaurant, The Placery.
Hyatt Place Richmond/Arboretum Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
12 Dec 2024
Meh
It was just ok. Room was a “suite” but it was really a small studio. Very small bathroom. Like the kind where you have to dance around the toilet just to shut the door. Air conditioning worked great though.
Terrance
Terrance, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Scott
Scott, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Fabian
Fabian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
18 Nov 2024
Terrance
Terrance, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 Nov 2024
Celeste
Celeste, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Wesley
Wesley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Brian
Brian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
samantha
samantha, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
15 Oct 2024
Pay for parking lame, building was old and run down
Tyler
Tyler, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
14 Oct 2024
Awful experience
The cooling/ heating system wasn’t working, at as we arrived we were handed electric fans and the to open the windows, rooms unbearable warm during the day, forcing us out of the Hotel room. Pool was disgusting and smelled like urine. Elevators were not working and I got stuck twice. Forcing us to go up and down the stairs. Found roaches in the room.
dioris
dioris, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Did not like that they charge extra for parking in the parking lot!
Yady
Yady, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Richard
Richard, 2-night trip
Verified Hotels.com guest review
6/10 Good
6 Oct 2024
It was ok! The down side was having to pay for park in the lot at the hotel! Not too much options for breakfast!
Dany
Dany, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Kayla
Kayla, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Lucie
Lucie, 3-night trip
Verified Hotels.com guest review
4/10 Fair
25 Sep 2024
The door on our room wouldnt shut all the way. The guy working the front desk was weird and made my wife uncomfortable. They didnt have room service.
They make you pay to park your car there. Not a good hotel
Dylan
Dylan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Sep 2024
Loved the room layout with a couch in one area and the bed in another. Lots of room. Furniture is a little dated but comfortable. Hot water took forever to get barely warm. And bathroom is very small. Breakfast was just ok. Not very quick about bringing things out. Had to ask for several items. All in all I enjoyed my stay here.
William
William, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 Sep 2024
Lori
Lori, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 Sep 2024
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 Sep 2024
Give it a miss
Gave us wrong room - we paid for king bed and got two queens. Shampoo in shower broken - no shampoo! Don’t stay here