I was looking for a hotel near LAX that offered a free airport shuttle and overall good value, and this hotel did the job.
I believe the airport shuttle operates independently of the hotel, but you can still call the hotel and be connected to it upon arrival at the LAX pick-up spot. The shuttle was busy the night I arrived, so it took longer than expected but still beat paying for an Uber. The shuttle also didn't say Sonesta Select on the side of it, so you have to listen to your name being called out by the driver.
My check-in experience was smooth and professional. The lobby is very nice, although I didn't use the market or restaurant/breakfast area.
The hallways and stairwell could use a little TLC, but my room was very clean and comfortable. It was spacious with a large TV, a balcony, and strong WiFi. The bathroom was also clean and functionable.
I would consider staying here again when flying in and out of LAX.