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Holiday Inn Express & Suites Norfolk by IHG

2.5 star property
Norfolk hotel with indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Norfolk by IHG

Lobby
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Interior
Exterior
Located in a rural setting, Holiday Inn Express & Suites Norfolk offers a peaceful retreat. Enjoy a breakfast buffet, unwind in the spa tub or work out at the gym - this hotel has something for everyone. With free WiFi and helpful multilingual staff on hand, guests have praised their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Gym
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Hot tub
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Library
  • Front-desk safe

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CA $234
CA $281 total
includes taxes & fees
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom (Living Area)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Designer toiletries
  • Sleeps 6
  • 2 King Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Designer toiletries
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Designer toiletries
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room (Specialty)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Designer toiletries
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Bath Shower Combination)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds
Indoor pool

Norfolk Lodge & Suites, Ascend Hotel Collection

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 572 reviews
The price is CA $217
CA $244 total
includes taxes & fees
Apr 20 - Apr 21
Norfolk Lodge & Suites, Ascend Hotel Collection
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About the area

Map
920 S 20th St, Norfolk, NE, 68701

What's nearby

  • Ta-Ha-Zouka Park - 3 min drive - 2.6 km
  • Faith Regional Health Services - East Campus - 3 min drive - 2.0 km
  • AquaVenture - 4 min drive - 3.8 km
  • Norfolk Arts Center - 4 min drive - 3.4 km
  • Northeast Community College - 8 min drive - 6.9 km

Getting around

  • Eppley Field Airport (OMA) - 137 min drive

Restaurants

  • ‪Casey's General Store - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Taco Bell - ‬14 min walk

About this property

Holiday Inn Express & Suites Norfolk by IHG

When visiting Norfolk, Holiday Inn Express & Suites Norfolk by IHG is a great choice to consider. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 25

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 3.5 percent tourism fee will be charged

Pool, spa, & gym (if applicable)

  • Pool access available from 5 AM to 11 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Norfolk
Holiday Inn Express Norfolk
Norfolk Holiday Inn Express
Holiday Inn Express Norfolk Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Norfolk by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Norfolk by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Norfolk by IHG?

Yes, there's an indoor pool. Guests have pool access from 5 AM to 11 PM.

Are pets allowed at Holiday Inn Express & Suites Norfolk by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Express & Suites Norfolk by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Norfolk by IHG?

You can check in starting at 3 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Holiday Inn Express & Suites Norfolk by IHG and nearby?

Holiday Inn Express & Suites Norfolk by IHG has an indoor pool and a hot tub, as well as a fitness center and an arcade.

What's the area around Holiday Inn Express & Suites Norfolk by IHG like?

Holiday Inn Express & Suites Norfolk by IHG is a short 11-minute walk from Sunset Plaza Mall and 18 minutes' walk from Bank Memorial Park.

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Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Bed
Family friendly
Children
Shower

What guests liked

  • Breakfast was delicious, with plenty of options and a friendly staff member who kept everything hot and fresh. (15 reviews)
  • The pool area was nice and inviting, with plenty of towels available. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay no complaints would definitely stay again
Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

darrel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Only reason I didn't give 5 stars is petty, but breakfast buffet was weak. Coffee was flavorless (I drink it straight black) eggs were very watery and flavorless, cinnamon rolls (which are usually awesome) were hard/crusty and it you took the kids off the other ones they were wet/mushy. Staff however were awesome, rooms clean but bathroom could have been cleaned better, but they were quiet(maybe because we were at end of hall) but when we checked in, the gentleman asked if we were rewards members, told him no, he asked if he could sign us up, told him sure and he did it all for me! Checking out the next am, and staff was great as well. Probably would find a different place if we didn't need this based on price... 214 for 1 night was steep, maybe that's the new normal, don't know. I liked how there was a safe in the room, even though we didn't need it, and a Keurig, microwave, and fridge as well!
JOHN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Philip, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Julie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Miles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eileen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tom, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tara, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

The location is fantastic particularly if the goal is to be near highly useful shopping, highways that are within minutes of the hotel and where not wasting time is helpful. The Holiday Inn Express and Suites are a known, high-quality entity in that the facilities are always attractive, well laid out, generally include breakfast and often have the highest number of desirable features and amenities. The staff are always professional and eager to help and the policies are generally at least as reasonable as any other choice for travellers.
James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shelby, 1-night trip
Verified Expedia guest review

8/10 Very good

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michele, 1-night trip
Verified Expedia guest review

6/10 Good

Overall, good experience. Few downsides.

Overall, the hotel was nice, clean, and up-to-date. The staff we encountered were friendly. The only downsides were that the a/c wasn’t great. It seems like you can set the thermostat to whatever you want, but it’s going to stay at a constant temp no matter what. The breakfast also wasn’t the best quality. Lot’s of options though.
Rhett, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was easy. Room well cleaned. Breakfast was great.
Rachel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Teresa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I would stay here again. Room was clean and up to date. Breakfast was excellent. It was convenient location for my job.
Christopher, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Oscar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience!
Monica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay!
Monica, 1-night trip
Verified Expedia guest review

8/10 Very good

Receipt Issues

can never get a receipt for my stay. have to call them and wait for one.
Doug, 3-night business trip
Verified Hotels.com guest review