Sheraton Grand Mirage Resort, Port Douglas

5.0 star property
Beach hotel with golf course, near Four Mile Beach

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Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

Exterior
View from property
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Deluxe Room, 2 Double Beds, Pool Access, Ground Floor | Pool
Escape to Sheraton Grand Mirage Resort, Port Douglas, near Four Mile Beach and Crystalbrook Superyacht Marina. Treat yourself to a rejuvenating massage at the onsite spa or tee up on the 18-hole golf course with lessons from experts. Enjoy breakfast and international cuisine at one of five restaurants while staying connected with in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 12 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Valet parking
  • Swim-up bar
  • 24-hour room service

For families (6)

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is CA $317
CA $349 total
includes taxes & fees
Apr 29 - Apr 30

Room options

Available filters for rooms
Showing 13 of 13 rooms

Studio, 1 King Bed, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 52 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Premium bedding
  • 152 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 52 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Pool Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Port Douglas Road, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 4 min drive - 3.2 km
  • Wildlife Habitat - 5 min drive - 3.5 km
  • Crystalbrook Superyacht Marina - 6 min drive - 3.9 km
  • Sugar Wharf - 6 min drive - 4.2 km
  • Four Mile Beach - 7 min drive - 2.5 km

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive
  • Airport shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Wicked Ice Creams - ‬4 min drive
  • ‪Bam Pow - ‬3 min drive
  • ‪Rattle N Hum - ‬5 min drive
  • ‪Grant Street Kitchen - ‬5 min drive
  • ‪Zinc Port Douglas - ‬4 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Sheraton Grand Mirage Resort, Port Douglas is a great choice for your beach stay in Port Douglas, putting you near activities like scuba diving, snorkeling, and water skiing. 12 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Feast Restaurant & Bar, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a golf course, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
VISIBILITY

At a glance

Hotel size

    • 295 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.95 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite valet parking (AUD 20.00 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle from 5:30 AM to midnight*
    • Bus station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Golf lessons
  • Golfing
  • Shopping
  • Pool table
  • Beach access
  • Access to nearby outdoor pool
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 12 outdoor pools
  • Art gallery on site
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 outdoor tennis courts
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Feast Restaurant & Bar - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Palms Lobby Cafe - This café serves brunch, lunch, and light fare. Open daily.
Daintree Bar & Lounge - Overlooking the pool, this bar serves light fare only. Open daily.
Lagoon House - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Harrisons Restaurant - This poolside fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle service is offered for an extra charge of AUD 56.00 per person (one-way)
  • Bus station shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1.95 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 25.0 per night
  • Rollaway beds are available for AUD 85.0 per night
  • Airport shuttle for children between the ages of 4 and 11 costs AUD 28.00 (one-way)

Parking

  • Valet parking costs AUD 20.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Frequently asked questions

Does Sheraton Grand Mirage Resort, Port Douglas offer free cancellation for a full refund?

Yes, Sheraton Grand Mirage Resort, Port Douglas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Mirage Resort, Port Douglas?

Yes, there are 12 outdoor pools.

Are pets allowed at Sheraton Grand Mirage Resort, Port Douglas?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sheraton Grand Mirage Resort, Port Douglas?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Sheraton Grand Mirage Resort, Port Douglas?

Yes, an airport shuttle is available from 5:30 AM to midnight at scheduled times. The charge is AUD 56.00 per person one-way.

What are the check-in and check-out times at Sheraton Grand Mirage Resort, Port Douglas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Sheraton Grand Mirage Resort, Port Douglas and nearby?

Have fun with onsite activities such as cycling, and practice your swing at the golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 12 outdoor swimming pools. Sheraton Grand Mirage Resort, Port Douglas also has 2 bars, a fitness center, and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Sheraton Grand Mirage Resort, Port Douglas?

Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and pool views.

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Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jeffrey we, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Chalinee, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overall okay hotel but very pricey for what you get. Probably used to be luxury but now a bit outdated and service in restaurant was not good. Hotel is very big and as it is not very well organized it makes the hotel feel chaotic. Lot of space in the pool area but pool chairs old and not comfortable.
Mikkel Storm, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff friendly, beautiful grounds, facilities, pool and delicious breakfast
Tony, 4-night trip
Verified Expedia guest review

8/10 Very good

Nice resort and reasonably well Maintained. Bathrooms with Venetian slat doors don’t make sense and provide little privacy. Rooms a little bland for a 5 star resort. Staff are nice and do their best but hotel is under staffed leading to wait time on everything from breakfast, check in, and towels. Overall good but could be a lot better.
Antonio, 4-night family trip
Verified Expedia guest review

8/10 Very good

Srinivasa, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Ample swimming pools, didn't like the long queue for breakfast
Jannet, 11-night family trip
Verified Wotif guest review

8/10 Very good

We booked 2 nights for four males on a New Year’s Day golf trip. Enjoyed wonderful service & experience at the mirage golf club, genuine country club along with a beautiful course. Our accommodation at the resort was underwhelming in size & dated. Resort facilities & restaurant options are excellent. We will be back to play golf that’s for sure 👍
Simon, 2-night trip with friends
Verified Wotif guest review

10/10 Exceptional

We had a wonderful stay here. Staff were so friendly & always very willing to help with requests. Pools were divine, although we only went in the main pools. Recommend hiring cabana! Room was very spacious even with 2 double beds in there. Beds were comfortable enough for us all to get good night sleep. We didn't eat in the restaurants except for breakfast which was good buffet each day. We did get in room dining one night. Food was delicious! We had a hire car & that is really my only negative thought... the parking for the hotel rooms is very limited for the number of rooms so we had to mostly park in the Sunbird Carpark which didn't feel as safe. Overall would definitely recommend & hope to enjoy the resort again myself one day
Anita R, 7-night family trip
Verified Expedia guest review

8/10 Very good

YUKO, 1-night trip
Verified Expedia guest review

2/10 Poor

Over 2 hours to get in-room dining
In room dining took over 2 hours to arrive, and they never answered when I called to get an estimate. The breakfast was also very chaotic. This place has way too few staff members for the number of hotel guests
1-night trip
Verified Hotels.com guest review

8/10 Very good

Justin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
Amanda, 5-night trip
Verified Wotif guest review

8/10 Very good

We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
Marisa, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great venue to take a break. Alternate between days by the pools and days out exploring th region.
Scott, 6-night trip
Verified Expedia guest review

8/10 Very good

This is my second time at Sheraton Port Douglas, it is a beautiful resort with amazing gardens, pools and don’t have enough words for the staff, they were incredible making me and my family feel very welcome! We had breakfast included and it’s very good with a big variety of food and drinks available. About the rooms, the check-in was 45 minutes delayed, after a long and tiring day, travelling with 2 kids and it was so hot and humid, I really wanted to have my room ready on time and start relaxing and enjoying the pool! I was given a few free drinks as a compensation. I’ve booked 5 nights in a two double bed room with garden view, unfortunately I had to ask to change room as soon as I got there because I couldn’t stand the smell, it looked like the room was closed for a long time and it wasn’t clean enough, I would never expect that from a 5 star resort! The receptionist Paul was very nice and helpful, he found me another room and it was much better but took me another 2 hours to settle in and finally relax… after that no complains at all. I think the resort it’s old and it needs an upgrade. Overall after this issues we had a really good time.
Vania, 5-night family trip
Verified Expedia guest review

8/10 Very good

nice property, but old
dean, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property in the most amazing location! Many room options. Nice variety of dinning options. Super friendly staff.
Rebecca Elmaria, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location with fantastic pool and services. The staff are all Lovely very friendly and happy to help. The lagoon bar staff went out of their way to accommodate when asked about a food allergy. Will definitely be returning to this hotel.
Lisa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property. Wonderful, friendly and helpful staff. Loved the breakfast, so many choices and all good. My only complaint is, I couldn't get a decent cup of tea at breakfast. I was there for 5 days and it was the same every day. The coffee was great but I would have preferred a hot cup of tea.
Miriam, 5-night family trip
Verified Wotif guest review

4/10 Fair

Monty, 1-night trip
Verified Expedia guest review

10/10 Exceptional

An overall relaxing experience which is what i was looking for, the staff who deliver the room service, housekeeping and the people who deliver the food and drink poolside have fantastic friendly service
Lisa, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The Sheraton was incredible. Each morning you have a different acre of swimming pool to choose from, amongst incredible tropical gardens right beside the beach. The facilities are beautiful and the staff are lovely. The rooms are lovely and we had everything we needed. The restaurants and the food was also incredible and there is so many to choose from! Highly recommend and we would love to go back.
Chelsea, 3-night family trip
Verified Expedia guest review

4/10 Fair

Jim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Saan, 1-night trip
Verified Hotels.com guest review