Quality Inn and Suites

2.5 star property
Hotel in the heart of Springfield

Choose dates to view prices

Photo gallery for Quality Inn and Suites

Front of property
Lobby sitting area
Seasonal outdoor pool
Reception
Free daily on-the-go breakfast
Located in the heart of the city, Quality Inn and Suites offers a warm welcome with to-go breakfast, laundry facilities, and a hair salon. Stay active at the gym or get some work done at the business center. You can also unwind by the seasonal pool or take advantage of RV/bus/truck parking.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Hair salon
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CA $89
CA $101 total
includes taxes & fees
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 1 King Bed
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About the area

Map
2745 N Glenstone Ave, Springfield, MO, 65803

What's nearby

  • Evangel University - 3 min drive - 2.6 km
  • Pythian Castle - 4 min drive - 3.7 km
  • Ozark Empire Fairgrounds & Events Center - 5 min drive - 6.1 km
  • Hammons Field - 6 min drive - 5.6 km
  • Missouri State University - 8 min drive - 6.7 km

Getting around

  • Springfield-Branson National Airport (SGF) - 10 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Tacos El Gordo - ‬4 min drive
  • ‪Culver's - ‬8 min walk

About this property

Quality Inn and Suites

Quality Inn and Suites puts you within a 10-minute drive of Missouri State University and Mercy Hospital Springfield. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Also, Bass Pro Shops Outdoor World and Wonders of Wildlife Museum & Aquarium are within a short drive.

Languages

English

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests can access their accommodation through a private entrance
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby

Facilities

  • Picnic area
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Quality Inn Springfield
Quality Springfield
Quality Inn and Suites Hotel
Quality Inn and Suites Springfield
Quality Inn and Suites Hotel Springfield

Frequently asked questions

Does Quality Inn and Suites offer free cancellation for a full refund?

Yes, Quality Inn and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn and Suites?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn and Suites?

Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn and Suites?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn and Suites?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Quality Inn and Suites and nearby?

Quality Inn and Suites has a seasonal outdoor pool and a fitness center, as well as a picnic area.

What's the area around Quality Inn and Suites like?

Quality Inn and Suites is in the heart of Springfield, a short 14-minute walk from BigShots Golf.

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Reviews

5.6

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place
The place is clean and comfortable. the staff is very friendly and the location is quite peaceful for being just off the freeway.
Jacqueline, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Dont stay here!
Was the worst place ever. When i showed up i was told no hot water. Lady behind the desk had absolutely no customer service skills.
Malcolm, 1-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT COME HERE!!
No hot water, no internet, management and staff will steal your stuff and your money then trespass you off the property, claiming you broke into one of their room even after multiple people can testify that you didnt. GM is never around, ceilings are leaking, toliets and sinks get stopped up, i understand people who literally have no place to go other than the streets, and if your one of those people, RUN to another hotel/motel/car/abandoned building. Anywhere is better than here! The GM also runs Motel 6 so theres that as well.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Rita, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Geneva, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Aaron, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Gilberto, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I didn't like anything about it very unprofessional and I did not even get to stay in my room and so I need my money back, but it was horrible
Gabrielle, 1-night trip
Verified Expedia guest review

2/10 Poor

There were cockroaches in the room. Could not eat breakfast the next morning due to the uncleanliness of the area. It was disgusting. There was no wifi, overall the place was just dirty.
Stacy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Jerry, 4-night trip
Verified Expedia guest review

2/10 Poor

There were cockroaches amd when I informed the staff, they upgraded our room. An hour after we got into the 2nd room, which also had roaches, the manager, who was higher than Hitler's gas Bill, beat on the door like she was police, woke me up, accused someone of smoking in "her" room and threw us out. I don't smoke.
Jill, 1-night romance trip
Verified Expedia guest review

2/10 Poor

I needed a receipt and Didn't get one
Billie, 1-night trip
Verified Expedia guest review

2/10 Poor

No hot water. No WiFi. Moldy fridge. Stains on towels. No TV in room. Staff member across hall kept opening and closing door loudly all night long. Loud banging outside window many mornings.
Paul, 7-night trip
Verified Expedia guest review

2/10 Poor

Eric, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not good even for free.
Filthy. Free WiFi but no internet. No hot water. Promised free breakfast. It was free, but there was no food nor beverages.. Had to ask for toilet tissue. The security feature was broken off the door. The television was wonky. Reservation made for two queens. Not honored. I guess the sheets were clean. Run, don't walk to Best Western. Toilet was clogged, but there was a plunger!
1-night family trip
Verified Hotels.com guest review

2/10 Poor

I never got my room no one came to the door waited outside for over 15 minutes people doing drugs outside and setting up cons. As i watched a man walk to a wheelchair with a sign and then sit in it to beg for cash. Just awful.
Regina, 2-night romance trip
Verified Expedia guest review

2/10 Poor

blood stains in the carpet, bathtub would not shut off, whole room smelled like mildew/mold.
Sara, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Disgusting place
I should have read the reviews prior, but in my defense after driving 10 hours I was tired. This particular place is absolutely gross. I got there, my reservation wasn't available, no problem, they were going to "upgrade" me to the suite. Well lets just say, if you pay for the suite you are mistaken. It was very dirty. Pictures below don't even do it justice as to the filth this room held. Not to mention on the website it states front desk 24/7, NOPE, they close from 11pm-7am. Meaning you better hope you don't have an issue and that you are checked in. I did have an issue with the TV, no service was offered, just questions about what channel is it on. No water at all in the shower, double sink had only one that would actually turn on, Vent missing, Light bulbs out, stains on furniture, smell of urine and mold in room. No coffee cups in the "suite", comforter stained, 2 spiders on wall, 1/2 roll of toilet paper, Pictures online are misleading, front desk is dark, The girl that checked me in was nice enough. My door key didn't work, so she had to use the master key, which meant I couldn't leave my room unless I never planned on going back. Again once they close the lobby you cannot get in touch with anyone to help with anything. The price on the internet seemed reasonable, hence all the nastiness going on. I learned my lesson regarding reading reviews and looking into things before taking the pictures on the internet for face value. Couldn't even shower because it was so nasty
Massive chair stain, I didn't take one of the couch because it was just the same look
Carpet stains
Possibly shower piping, open for anyone to get into
Bathroom vent exposing wires
Dana, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night trip
Verified Expedia guest review

2/10 Poor

I'm still blown away at how awful this experience was! Upon arrival, it was difficult to find a parking space, there were some formidable looking individuals hanging out in the lobby, and the front desk worker had a hard time explaining to me where my room was. I had to drive around to the other side of the building, where the dumpster was overflowing with mattresses and broken down furniture. Then had to walk up a flight of stairs to a balcony, through a SHATTERED glass door, back outside and around the building again to get to my room. Once I got in my room, I had a hard time finding a light that would actually turn on. I had to press my shoulder into the door to get the lock to catch. The room was freezing(42 degrees outside and no heat or anything was turned on). I opened the bathroom door and a cockroach immediately ran across the backside of the door. There were two more in the tub, one on the sink, and multiple little black beetles on the floor. The faucet ran all night in the tub, there were stains all over the carpet, duvet, towels, and even the walls. The TV didn't work, only one of the lights worked, and there was no hot water. This place was an absolute NIGHTMARE.
Jessica, 1-night trip
Verified Expedia guest review

2/10 Poor

Woudnt give me a refund when they had roaches on the wall and leaky bathtub faucet. Stained bed sheets and smelt horrible. Lady came out and was extremely rude just want a refund.
Matthew, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The female at the front desk was incredibly rude during check in - the room was an absolute nightmare - stains on both chairs, no toilet paper, no Kleenex, remotes didn’t work, the fitness room was “Closed until further notice,” the ice machine on the second level wasn’t working and the ice machine in the first level was out of ice. It was a horrible experience. We debated leaving…bad.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Daniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

There was not a single person at the front desk. When we got there we were completely locked out despite the fact that we had already paid for our rooms, and everywhere online says that there is 24/7 check-in. We ended up having to go find another place to stay at because me my husband and actually another traveler were locked out. I want a full refund and this is going to be a completely terrible review
Krystal, 1-night romance trip
Verified Expedia guest review

2/10 Poor

I should have left after checking in the person gave me a key to a room that was already occupied and she told me it happens more often than it shoukd that rooms are marked as clean. Pillows were tied together and disgustingly stained. Bed smelled like smoke. The bathroom had mold growing and the tub was not clean. Nail polish on the wall. Stains on the chairs, floors and walls. The curtains were falling off the rod. The phone wasnt plugged in.
Must have been the first time the heat was turned on, smelled intensely like cigarettes.
Mysterious food stuff frozen to very loud refrigerator
Clearly they don't vacuum under the bed
1-night business trip
Verified Hotels.com guest review