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Hotel Mercure Wien Westbahnhof

4.0 star property
Hotel with restaurant, near Vienna State Opera

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Bar (on property)
Bar (on property)
Exterior
Superior Room, 2 Single Beds

Reviews

7.8 out of 10
Good
Experience the grandeur of Hotel Mercure Wien Westbahnhof, an upscale hotel near Schönbrunn Palace. Savor international cuisine at Westside restaurant or sip coffee in the cozy cafe. Stay connected with in-room WiFi and take advantage of a 24-hour business center, meeting rooms, and multilingual staff.

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CA $119
CA $133 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Hair dryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
Exterior

Austria Trend Hotel Ananas

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,002 reviews
The price is CA $153
CA $172 total
includes taxes & fees
May 11 - May 12
Austria Trend Hotel Ananas
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About the area

Map
Felberstrasse 4, Vienna, Vienna, 1150

What's nearby

  • Mariahilfer Street - 4 min walk - 0.4 km
  • Wiener Stadthalle - 7 min walk - 0.6 km
  • Schönbrunn Palace - 5 min drive - 3.0 km
  • Vienna Christmas Market - 5 min drive - 3.5 km
  • Vienna State Opera - 6 min drive - 4.6 km

Getting around

  • Vienna International Airport (VIE) - 30 min drive
  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West Station - 3 min walk
  • Vienna Meidling Station - 5 min drive
  • Vienna West U-Bahn - 3 min walk
  • Gerstnerstraße-Westbahnhof Tram Stop - 5 min walk
  • Urban-Loritz-Platz Tram Stop - 5 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Heberer - ‬3 min walk
  • ‪Würstelstand - ‬4 min walk
  • ‪Trzesniewski - ‬3 min walk
  • ‪Westbahn Hotel - ‬1 min walk

About this property

Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof offers a great location, putting you within just a 10-minute walk of Mariahilfer Street and Wiener Stadthalle. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Westside, which serves international cuisine. Also, Schönbrunn Palace and MuseumsQuartier are just a 5-minute drive away. The property is just a short walk to public transportation: Vienna West U-Bahn is 3 minutes and Gerstnerstraße-Westbahnhof Tram Stop is 5 minutes.

Languages

Bulgarian, Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 25 per day)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2799 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Westside - This restaurant specializes in international cuisine.
Westside - Onsite bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Covered self parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Westbahnhof offer free cancellation for a full refund?

Yes, Hotel Mercure Wien Westbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mercure Wien Westbahnhof?

Yes, dogs are welcome. There's a charge of EUR 10 per pet, per day.

Is parking offered on site at Hotel Mercure Wien Westbahnhof?

Yes. Self parking costs EUR 25 per day.

What are the check-in and check-out times at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.

Is there an onsite casino at Hotel Mercure Wien Westbahnhof?

No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.

Are there restaurants at or near Hotel Mercure Wien Westbahnhof?

Yes, Westside offers international cuisine.

What's the area around Hotel Mercure Wien Westbahnhof like?

Hotel Mercure Wien Westbahnhof is in Rudolfsheim-Fünfhaus, a short 3-minute walk from Vienna West U-Bahn and 4 minutes' walk from Mariahilfer Street.

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Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Train station
Breakfast
Lobby
Bed
Restaurant
Subway
Value

Reviews

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

YILMAZ RAGIP, 1-night trip
Verified Hotels.com guest review

6/10 Good

Emily, 2-night trip
Verified Hotels.com guest review

6/10 Good

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.
Graham, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Miriam, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adedoyin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Rhoda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Natan, 1-night trip
Verified Expedia guest review

8/10 Very good

Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.
David, 1-night trip
Verified Expedia guest review

6/10 Good

Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.
Kevin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Claudia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Zahra, 5-night trip
Verified Expedia guest review

8/10 Very good

No bottled water no coffee and tea no fridge
Rosanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay close to the train station.
John, 2-night trip
Verified Expedia guest review

4/10 Fair

Room are to small, no plug available, and very noisy, bed is for a child,
Francois, 1-night trip
Verified Expedia guest review

8/10 Very good

Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Lesley, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Short stay in Vienna in September 2023

very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Norbert, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very clean, small rooms. Only use it to sleep one night. Convenient pick up spot for transfers
Verified Expedia guest review

4/10 Fair

The room was very small and there was no space to put a suitcase and hand luggage.
Heysaraj, 3-night trip
Verified Expedia guest review

8/10 Very good

Good breakfast buffet The only thing i have an issue is the air conditioner does not function as cold as we wanted .The temperature is set at 20 degrees but the setting could not be adjusted.
Rosario, 3-night romance trip
Verified Orbitz guest review

8/10 Very good

clean and comfortable

I enjoyed staying at this hotel
yousef, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The room had no Airconditioning, in a very hot weather. The room should clearly state whether it has A/C otr not. For a 4 start hotel that was VERY DISAPOINTING!!!!!!! I WOULD NEVER COME BACK NOR RECOMEND IT.
Diego, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I was particularly impressed by the outstanding breakfasts provided.
Chris, 4-night trip
Verified Expedia guest review

6/10 Good

The room had no mini refrigerator. The reception told us that its wrong information on expedia. It was very hot days and we where unable to bay any food. The beds were awful The cleaning staff didn't change dirty towels until we asked them Thus experience is not 4 star hotel experience.
Verified Expedia guest review

10/10 Exceptional

Perfect quick stay near Schonbrunn

Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
1-night trip with friends
Verified Hotels.com guest review