Experience the essence of Potsdam at Mercure Hotel Potsdam City, where a blend of modern comfort and eco-friendliness awaits. Savor international cuisine at OSCAR, unwind in the garden or on the terrace, and enjoy car rentals on site.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
24/7 front desk
Parking available
Pet-friendly
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Meeting rooms
Terrace
24-hour front desk
Garden
Car rentals on site
Computer station
Front-desk safe
Feel at home (6)
Free cribs/infant beds
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is CA $124
CA $124
CA $143 total
includes taxes & fees
Apr 6 - Apr 7
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
16 sq m
Sleeps 2
1 Double Bed
View all photos for Privilege, Room, 1 Double Bed
Privilege, Room, 1 Double Bed
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
16 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Junior Suite, 1 Double Bed (private bathroom with shower and tub)
Junior Suite, 1 Double Bed (private bathroom with shower and tub)
Central Station/H.-Mann-Allee Tram Stop - 7 min walk
Schloss Charlottenhof Tram Stop - 22 min walk
Restaurants
Divan Döner - 8 min walk
Globus Grillbar - 6 min walk
ALEX Potsdam - 8 min walk
McDonald's - 7 min walk
Miss Green Bean - 11 min walk
About this property
Mercure Hotel Potsdam City
Located near a train station, Mercure Hotel Potsdam City is a great choice for a stay in Potsdam. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out OSCAR, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: Central Station/H.-Mann-Allee Tram Stop is 7 minutes away.
Languages
English, German, Turkish
At a glance
Hotel size
210 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 20 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Bicycle parking
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
OSCAR - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
CINEBAR - Onsite bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 20 per day with in/out privileges
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Hotel Potsdam City
Mercure Potsdam City
Accor Hotel Potsdam City
Mercure Potsdam
Mercure Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel
Mercure Hotel Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel Potsdam
Frequently asked questions
Does Mercure Hotel Potsdam City offer free cancellation for a full refund?
Yes, Mercure Hotel Potsdam City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Potsdam City?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Potsdam City?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Mercure Hotel Potsdam City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Mercure Hotel Potsdam City and nearby?
Mercure Hotel Potsdam City has a picnic area and a garden.
Are there restaurants at or near Mercure Hotel Potsdam City?
Yes, OSCAR offers alfresco dining and international cuisine.
What's the area around Mercure Hotel Potsdam City like?
Mercure Hotel Potsdam City is in Nördliche Innenstadt, a short 7-minute walk from Central Station/H.-Mann-Allee Tram Stop and 2 minutes' walk from Potsdam Harbour.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Dec 2024
Stuart
Stuart, 3-night trip
Verified Expedia guest review
8/10 Very good
2 Nov 2024
We have been staying here a few times over a few years now. The only issue is air conditioning. It’s too hot always.
Valdis
Verified Expedia guest review
10/10 Exceptional
24 Oct 2024
Excellent hotel
Excellent hotel, all finished very nicely, amazing location for HBF and super friendly helpful staff.
Steven
Steven, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
Great place to stay in Potsdam
We really enjoyed our stay at the Mercure Hotel in Potsdam. The room was very comfortable and clean. The hotel location is perfect; an easy walk from the train station and to the city centre, plus great a great view of the Havel river and surrounding countryside!
John
John, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Anders
Anders, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Jul 2024
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 May 2024
The stuff very nice and clean.
Marie
Marie, 3-night trip
Verified Expedia guest review
8/10 Very good
3 Jul 2023
Overall the hotel was clean and staff were friendly. However, I couldn't get a hot drink at night after the restaurant had closed.
Sue Ann
Sue Ann, 10-night trip
Verified Expedia guest review
8/10 Very good
28 Jun 2023
BETTINA
BETTINA, 4-night trip
Verified Expedia guest review
8/10 Very good
19 Mar 2023
The front desk people were extremely nice and helpful.
Room was comfortable and clean.
Restaurant and breakfast staff were sometimes a bit grumpy.
Bar and restaurant not open Sunday or Monday evenings which is a shame. Snacks and drinks are available from the front desk. Room service would have been nicer.
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Mar 2023
Ingo
Ingo, 3-night trip
Verified Hotels.com guest review
4/10 Fair
22 Oct 2022
Minkang
Minkang, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2022
Clean Hotel. Good service. Close to everything.
James
James, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2022
It's locations is perfect,close to all kind of transportation,nice staff and good service...
*the room didnt have a fridge
fida
fida, 13-night family trip
Verified Expedia guest review
6/10 Good
5 Jul 2022
Ronen
Ronen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Sep 2021
Good location
christopher
christopher, 2-night romance trip
Verified Expedia guest review
4/10 Fair
18 Aug 2021
Poor Customer Service
We stayed two nights and throughout our stay the stopper in our sink malfunctioned. We reported it on three occasions but it was not fixed. We were offered a change of room but this was not satisfactory as the first option was suggested after midnight on the first night and we were already for bed and the second offer was made the following afternoon as we were leaving the hotel to attend a weeding. On the morning we checked out our toilet would not flush.
While the food at breakfast was fine there is an issue with the layout of the serving station. There is only one station where all the food is laid out. So at busy times you can expect 30/40 people in a line. There are no trays so you are expected to carry whatever you want by hand. As all the food is laid out in this fashion you must move along the line even if you only want something e.g. fruit which is at the end of the serving station. If you forget something or wish an extra portion of something you must get back in line as it next to impossible to cut in. Also there is only one coffee station which again causes unnecessary queues.
Norman
Norman, 2-night trip
Verified Hotels.com guest review
4/10 Fair
30 Aug 2020
Pawel
Pawel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Jan 2020
Was okay
Was okay. Staff very helpful and friendly. Room was clean although no double bed for me and my partner 2 single beds. Not so comfortable. Also weird bathroom with no door on it.
Room was quite small. No tea / coffee maker in room either. But we brought own kettle. Dont understand why hotels dont have this especially at this price.
Other wise was ok. Location is fine around 10 mins walk from main station. 5 mins on tram to old centre.As said staff friendly and helpful.
Wifi as good.. 7 out of 10 for me.
Bernardino
Bernardino, 5-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2019
Nice business hotel, not a lot of charm that a boutique hotel would have.
Verified traveller
2-night family trip
Verified Travelocity guest review
8/10 Very good
13 Nov 2019
It was fine. Bathroom was a little strange since there was no door. But fine when by myself.
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Oct 2019
Hotel services and room facilities.
My stay at the Mercure Potsdam wan not that confortable. Room services stopped at night. No enough room to hang clothes since no cupboard is available.
Ahmed
Ahmed, 7-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Sep 2019
Evelyn
Evelyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2019
Location
Right opposite train station so great location
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Sep 2019
Enjoyable 5 night stay
Stayed 5 nights. Staff members are very attentive and helpful. Buffet breakfast was delightful, with a wide choice of options. The building towers above the rest of the surrounding area, so the view is very nice. Conveniently close to the train station and public transport.