Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Banff, Alberta, Canada
1 room, 2 adults

Moose Hotel And Suites, Banff

3.5-star3.5 stars
345 Banff Ave, Banff, AB, T1L 1H8, Canada

Mountain hotel with spa, near Banff Centre for Arts and Creativity
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The Moose did not disappoint. They are taking Covid safety measures very seriously, and…Aug. 4, 2020
  • The hotel was amazing, comfy beds and shower pressure was goodAug. 4, 2020

Moose Hotel And Suites, Banff

from $270 CAD
  • Superior Hotel Room 2 Queen
  • Superior One Bedroom Suite 2 Queens
  • Rooftop 1 Bedroom Suite
  • Rooftop 2 Bedroom Suite
  • Superior King Hotel Room
  • Superior One Bedroom Suite 1 King

What’s around Moose Hotel And Suites, Banff

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 11 min walk
  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Tunnel Mountain - 37 min walk
  • Canadian Ski Museum West - 3 min walk
  • Canada House Gallery - 6 min walk
  • Banff Park Museum - 9 min walk

Getting around

  • Calgary Intl. Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 2000
  • Conference space size (meters) - 186
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Meadow Spa & Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golfing on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Moose Hotel And Suites, Banff’s small print

Also known as

  • Moose Hotel Banff
  • Moose Hotel Suites
  • Moose Hotel And Suites Hotel
  • Moose Hotel And Suites Banff
  • Moose Hotel And Suites Hotel Banff
  • Moose Banff

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Moose Hotel And Suites, Banff

  • Does Moose Hotel And Suites offer free cancellation for a full refund?
    Yes, Moose Hotel And Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Moose Hotel And Suites?
    Yes, there's free self parking.
  • Is there a pool at Moose Hotel And Suites?
    Yes, there's an indoor pool.
  • Are pets allowed at Moose Hotel And Suites?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night.
  • What are the check-in and check-out times at Moose Hotel And Suites?
    You can check in from 4 PM to 2 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Moose Hotel And Suites?
    Yes, there's an onsite restaurant.

Recent reviews

Exceptional 9.4 From 1,628 reviews

Exceptional 10.0
quick getaway
Very nice accomedation, comfy bed, good food, courteous staff. Would stay here again!
Wally, ca1 night trip
Very Good 8.0
Could have been better.
Overall our stay was fine. The room was small but the beds were comfortable. Great location that is nice and close to walk as parking in Banff(especially now) can be a challenge. However, with Covid-19 we would have expected them to be on their game with the cleanliness of our room. There was a syrup type substance on the drawer handles and down the front of the dresser. There were also red sugary drink rings on the night stands. This did not instill confidence in how thorough the cleaning staff were. Upon check out I went to the front desk where the woman looked up long enough to point to a card return basket. She never smiled much less asked about our stay. ☹️
Jennifer, ca3 night family trip
Exceptional 10.0
Girl
Very nice hotel. Would def return here again
Peter, ca3 night family trip
Exceptional 10.0
AWESOME
kids loved it. Clean, spacious and great food
Dr. Derek, ca1 night family trip
Exceptional 10.0
Great place as always
Craig, ca2 night family trip
Exceptional 10.0
Excellent stay
The hotel is amazing, great location, very helpful staff and very clean, the rooftop facilities are awesome.
Debra, ca1 night trip with friends
Exceptional 10.0
An awesome hotel. Very clean, friendly and helpful staff. Close to everything Banff, that you can walk from the hotel
Darrian, ca1 night family trip
Exceptional 10.0
Had a lovely stop over in Banff. A great hotel, very convenient and extremely friendly and efficient staff. Everything was very clean and we were able to feel very relaxed in these new circumstances. Would definitely stay again!
Michelle, ca1 night family trip
Exceptional 10.0
Family and pet friendly hotel.
Very clean, staff were very nice and the restaurant has a dog friendly patio, one of the few in Banff.
Andrew, ca1 night family trip
Very Good 8.0
Banff in a time of Covid
Enjoyed our 4 nights at the Moose. Good location about 5 mins walk to downtown. Impressed with the Covid measures used by the hotel. Felt safe and the rooftop patio is great. The hot tubs were not open but the views up there are wonderful. Pool was open and the spa opened up while we were there. Banff was a lot busier than we expected but all the restaurants etc were open and downtown Banff Ave is pedestrianized with patios and more social distancing space.
ca4 night trip

Moose Hotel And Suites, Banff

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