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Moose Hotel And Suites

4.0 star property
Mountain hotel with spa, near Banff Centre for Arts and Creativity

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Photo gallery for Moose Hotel And Suites

Indoor pool
Couples treatment rooms, hot tub, body treatments, body wraps
Couples treatment rooms, hot tub, body treatments, body wraps
Interior entrance
Front of property - evening/night
Immerse yourself in the heart of Downtown District at Moose Hotel And Suites, where upscale comforts meet outdoor adventure. Unwind with a spa treatment, stay active at the gym or indoor pool, and enjoy family-friendly amenities that have impressed previous guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Refrigerator
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $529
CA $588 total
includes taxes & fees
May 27 - May 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Room amenity

Superior Hotel Room 2 Queen

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Living area

Rooftop 2 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Private kitchenette

Rooftop 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
Daily cooked-to-order breakfast for a fee

Hotel Canoe and Suites

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,415 reviews
The price is CA $419
CA $466 total
includes taxes & fees
May 19 - May 20
Hotel Canoe and Suites
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About the area

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 11 min walk - 0.9 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.3 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

When you stay at Moose Hotel And Suites, you'll be in a fantastic location, just a 5-minute walk from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. You can grab a bite to eat at the restaurant and visit the spa to be pampered with body wraps or mani/pedis. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and refrigerators. Fellow travelers say great things about the pool and helpful staff.

Languages

English, French

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?

Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moose Hotel And Suites?

Yes, there's an indoor pool.

Are pets allowed at Moose Hotel And Suites?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Moose Hotel And Suites?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Moose Hotel And Suites and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Moose Hotel And Suites?

Yes, there's an onsite restaurant.

What's the area around Moose Hotel And Suites like?

Moose Hotel And Suites is in Downtown District, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the local area is very central close to public transit.

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Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Hot Tub
View
Restaurant
Amenities
Lobby
Bed
Mountain

What guests liked

  • The rooftop hot tubs offered a fantastic experience with great views and were a highlight of the stay. (283 reviews)
  • The rooftop hot tubs and spa were a highlight, offering stunning views and a relaxing experience. (85 reviews)
  • The rooftop hot pools and hot tubs were a highlight, offering a great view and a relaxing experience. (82 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfect Retreat

We thoroughly enjoyed our stay at the Moose Hotel and Suites, where every moment felt like a delightful retreat. As soon as we entered, the lobby enveloped us in a cozy ambiance, complete with comfortable seating and a crackling fireplace, that invited us to unwind. The warm glow of the fire added to the relaxing atmosphere, making it the perfect gathering spot. The staff members, from the welcoming front desk personnel to the attentive restaurant wait staff, were incredibly friendly and genuinely eager to accommodate our needs. They went above and beyond to ensure that our experience was enjoyable and hassle-free. Our room was a true haven—comfortable, and impeccably clean. It was thoughtfully outfitted to meet all our needs, allowing us to relax and recharge after our adventures. The location of the hotel was another highlight; we found ourselves right in the heart of the action, with easy access to local attractions, shops, and dining options. Overall, our stay at the Moose Hotel was a wonderful experience filled with comfort and hospitality, and we hope we are able to return someday.
Mary, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a superb stay. The front desk is extremely helpful. Amelia went out of her way to assure we knew where everything was. They even booked the gondola for us right on site and gave us free bus transfers! Great place.
Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in Banff

Clean with a very comfortable bed, reasonable sized room, with a great location close to town centre, enjoyed the sauna and spa facilities and luggage storage after checking out. Staff very friendly.
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location, great service and clean room!

Great Stay with or without kids. Solid pool and hot tub, great service, clean room and a 2-5 min walk to the heart of downtown. While just being away from all the noise at night. You can’t ask for more. Will stay again without hesitation.
Norman Frederick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Moose hotel review

It was amazing and excellent service
Lesley, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Caroline, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was great. Great location and facilities
Kate, 11-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nicholas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel and great location.

Excellent hotel with comfortable rooms at an outstanding location. Service and staff were great. Easy access to the bus for skiing and a good restaurant (only ate breakfast though they serve all meals). Definitely would return!
Randall, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place

Room is a good size we stayed in a king room. Place is quite and relaxing view of the rockies, and room are clean and well maintained. Amenities are supurb! Staff are friendly and accomodating. Excellent service! Amazing place! We'll surely be back😊
Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zeljko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel

Best hotel I have ever stayed at - gorgeous
Amanda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfection

We loved this hotel. Its just so cozy and within 1 block from the hub of downtown. This is our 3rd time staying here and its just so right.
dave, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cassandra, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Seth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Steven, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was nice and comfortable, the staff was very helpful and friendly
Raja, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Colin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family ski trip

Excellent place to stay while skiing
andrew, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really attractive and comfortable rooms close to downtown Banff.
Matt, 2-night trip
Verified Hotels.com guest review