Moose Hotel And Suites

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Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of Moose Hotel And Suites

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Moose Hotel And Suites

3.5 star property
Mountain hotel in Banff with spa and indoor pool

9.4/10 Exceptional

2,104 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $499
Price available on 08/21/2022
Map
345 Banff Ave, Banff, AB, T1L 1H8
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Room service
  • 24-hour business center
  • 24-hour front desk
For families
  • Children stay free
  • Refrigerator
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Banff National Park Information Centre - 1 min drive
  • Banff Lake Louise Tourism Bureau - 1 min drive
  • Banff Centre for Arts and Creativity - 2 min drive
  • Tunnel Mountain - 8 min drive
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 14 min drive
  • Sunshine Village - 22 min drive
  • Banff National Park - 19 min drive

Getting around

  • Banff Station - 8 min walk

About this property

Moose Hotel And Suites

Moose Hotel And Suites puts you 2.7 mi (4.4 km) from Upper Hot Springs. You can grab a bite to eat at the restaurant and visit the spa to be pampered with facials or mani/pedis. Other highlights include 2 spa tubs, an indoor pool, and a bar/lounge. Fellow travelers say great things about the breakfast and central location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Meadow Spa & Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?
Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Moose Hotel And Suites?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 21 Aug 2022 start from CA $499, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Moose Hotel And Suites?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Moose Hotel And Suites?
Yes, there's an indoor pool.
Are pets allowed at Moose Hotel And Suites?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Moose Hotel And Suites?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Moose Hotel And Suites?
You can check in from 4 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Moose Hotel And Suites and nearby?
Have fun during the warmer months with activities such as tennis. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Moose Hotel And Suites?
Yes, there's an onsite restaurant. Nearby restaurants include Earl's (3-min walk), St James's Gate Irish Pub (4-min walk), and Grizzly House (5-min walk).
What's the area around Moose Hotel And Suites like?
Moose Hotel And Suites is in the heart of Banff, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the local area is very central close to public transit.

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Awesome pick for Banff
This hotel was awesome! The location is close to all the restaurants in downtown Banff. The employees were informative and helpful. Our room was spacious and clean. We loved our stay here!
April, 4-night trip
Verified Hotels.com guest review

8/10 Very good

jeff, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Takako, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice, but expensive hotel on busy street
Nicely outfitted hotel. Expensive for what you receive, even by resort standards. Room was comfortable, but a bit spartan. The one irritating thing was a bright exterior light on the balcony that couldn't be blocked by the window shades.
Hank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

patti, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 2 night stay
Very welcoming staff in the hotel and adjoining restaurant. Roof top hot tubs never overly busy so could always find space and amazing views of the mountains. Rooms clean and spacious. Would happily stay here again.
Amy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, amazing hot tub, excellent happy hour!
Shubrita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vicki, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dustin, 2-night trip
Verified Hotels.com guest review