Volcano Lodge Hotel & Thermal Experience

4.0 star property
Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Sports facility
Superior Room, 2 Double Beds | Terrace/patio
Hot springs
Reception
Volcano Lodge Hotel & Thermal Experience puts you within a 10-minute drive of Arenal Volcano National Park and Baldi Hot Springs. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Restaurante Sura, which serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a sauna. Fellow travelers say great things about the pool and helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 4 outdoor pools
  • Hot springs
  • Sauna
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
The current price is CA $223
CA $252 total
includes taxes & fees
May 1 - May 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

Junior Double Room, 1 King Bed

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

What's nearby

  • Los Lagos Hot Springs - 15 min walk - 1.3 km
  • Baldi Hot Springs - 2 min drive - 2.2 km
  • Ecotermales Fortuna - 4 min drive - 2.7 km
  • Tabacon Hot Springs - 5 min drive - 4.9 km
  • La Fortuna Waterfall - 13 min drive - 8.6 km

Getting around

  • La Fortuna (FON-Arenal) - 11 min drive
  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Volcano Lodge Hotel & Thermal Experience puts you within a 10-minute drive of Arenal Volcano National Park and Baldi Hot Springs. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Restaurante Sura, which serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a sauna. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Hot springs
  • Pool table
  • Ecotours nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 4 outdoor pools
  • Arcade/game room
  • Sauna
  • Lockers available
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Front entrance ramp
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

There are 2 hot springs open between 10:00 AM and 10:00 PM.

Dining

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Hot springs access available from 10:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Is there a pool at Volcano Lodge Hotel & Thermal Experience?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Volcano Lodge Hotel & Thermal Experience?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Volcano Lodge Hotel & Thermal Experience?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Volcano Lodge Hotel & Thermal Experience?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Volcano Lodge Hotel & Thermal Experience?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Check-out time is noon.

What is there to do at Volcano Lodge Hotel & Thermal Experience and nearby?

Have fun with nearby activities like boat tours, horseback riding, and kayaking. Additional recreation onsite includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has an arcade and a garden.

Are there restaurants at or near Volcano Lodge Hotel & Thermal Experience?

Yes, there's an onsite restaurant, Restaurante Sura.

Does Volcano Lodge Hotel & Thermal Experience have any outdoor private spaces?

Yes, every room features a patio.

What's the area around Volcano Lodge Hotel & Thermal Experience like?

Volcano Lodge Hotel & Thermal Experience is a short 15-minute walk from Los Lagos Hot Springs and 3 minutes' walk from Arenal Natura Ecological Park. Travelers give top marks for the lodge's prime location.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Indumathy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Russell, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Experience a sanctuary with volcano views
Bas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful grounds
Hot springs, great food, great view, great surroundings
Phillip, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful grounds, great location
We loved this place and after our stay were very surprised we didn’t see it recommended more. The grounds especially,well maintained the birds in the area were gorgeous and a highlight of breakfast a lovely pool to enjoy with hot springs either side of the pool which were fab. The pools were all open really late which meant we could enjoy a cocktail while the kids played in the pool after a busy day In the fab area. It’s located at the top of the road from downtown fortuna but we didn’t have a car and never struggled to get an Uber either down to the town or around to the main attraction like the volcano hikes or zipling etc. Staff at both the restaurant and front desk were both super welcoming and friendly. The only think if I was being picky is our room was a little dated looking, a bit dark and the shower was a bit of pain to use but overall we LOVED our stay here.
Jo, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Perfect getaway
It’s an amazing property ! The best part of the place is the private thermal hot water in some of the rooms ! We had the best time ! We also loved the dense vegetation and the birds who nest in the property , truly a delight to see specially in mornings .. The restaurant is a little over priced and superbly slow specially in dinner time - I would recommend going to the restaurants outside the resort which are 10-15 min max and much. Cheaper and better food !
arnav, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KYLE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good location, mediocre servce
The breakfast was excellent, the location was great. There was no electricity/internet on one of the days, and interrupted electricity and internet service on another. When I reported the problem and asked for a discount the receptionist refused. The sauna was not hot enough, and birds could get into the breakfast area to feed themselves.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Volcano Lodge
Loved this place! Location was great, felt very safe, large spacious room, my favorite was the shower. It had a strong stream and got hot fast. Breakfast buffet was amazing!
Yen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sheila, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This property it’s like botanical garden
This is very nice hotel, it’s like you staying in botanical garden! Amazing service and must get massage: I had best massage ever with Anna and Pia.
Rita, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient location , great pools and good breakfast
'wil, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Old rooms especially for the price. Testraunt below average for dinner (ok for breakfast)
Frank, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Unique hotel. Very nice. Good food The thermal spas were excellent Friendly staff and nice room
Thomas, 2-night family trip
Verified Expedia guest review

8/10 Very good

Lilian, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Baimin, 1-night trip
Verified Expedia guest review

8/10 Very good

The place was great… awesome location close to everything. Resort was so clean even the pools and floors… the food was amazing at the restaraunt and pool bar server was great. Front desk was very helpful
Lauren, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was great. Staff was excellent. My only regret is that I never found out that there was an outdoor gym. It was on the map. It would’ve been helpful to get an orientation around the grounds. We were told about the thermal springs and the pool and the restaurant. Had no idea there was an outdoor gym.
roberta, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The staff is very friendly and very helpful. The restaurant was very good, but the service is a little bit slow so take that into consideration for timing. We booked all our excursions through the hotel and they were all wonderful and as advertised. The location of the hotel is Central for all the excursions. Nothing was more than 25 minutes away. The breakfast included fresh omelettes, Belgian waffles and a wide variety of other options. Consistently good. I would recommend this hotel. Thank you to the staff at the Volcano Lodge for helping make our Costa Rica vacation wonderful.
Rita, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jean Yves, 3-night trip
Verified Expedia guest review

6/10 Good

The staff in this property were very friendly and very nice. And the restaurant was excellent. as where the thermal pools and the swimming pool.. overall the property is good. However, we found the room to be really small and very dated. And the bathroom to be very ordinary. also for the first time, we had a very strange experience where we were told, and there was a sign inside the bathroom that said this, that we should not put the toilet paper into the toilet but into the dustbin next to the toilet. That was really odd…Apart from that, we had a really nice time at the hotel.
Shankar, 3-night family trip
Verified Expedia guest review

4/10 Fair

The property is too old. The room is too small. Bathroom is old and dirty. Smell. We stayed 4 nights and after 2nd day no one came to cleaning our room or gave us new towels. It's not worth the money. Do not stay here. 2** rated
ALYNA N., 3-night family trip
Verified Expedia guest review

4/10 Fair

Not clean at all.
Muhammad, 1-night family trip
Verified Expedia guest review