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Mercure Birmingham West Hotel

4.0 star property
Suburban hotel with spa, near The Hawthorns

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Photo gallery for Mercure Birmingham West Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 1 Double Bed (Compact)
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good
Nestled near Utilita Arena Birmingham, Mercure Birmingham West Hotel offers a haven of relaxation with an onsite spa and indoor pool. Indulge in international cuisine at Restaurant 1896 or unwind on the garden-facing terrace. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Gym
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The current price is CA $90
CA $108 total
includes taxes & fees
May 2 - May 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Compact)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
Exterior

Holiday Inn Birmingham M6 Jct7 by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
7.8 out of 10, Good, 1,004 reviews
The price is CA $71
CA $86 total
includes taxes & fees
Apr 20 - Apr 21
Holiday Inn Birmingham M6 Jct7 by IHG
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About the area

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU

What's nearby

  • Utilita Arena Birmingham - 9 min drive - 7.5 km
  • International Convention Centre - 9 min drive - 7.7 km
  • Black Country Living Museum - 10 min drive - 9.0 km
  • Bullring & Grand Central - 13 min drive - 8.7 km
  • Cadbury World - 15 min drive - 11.7 km

Getting around

  • Birmingham Airport (BHX) - 38 min drive
  • Coventry (CVT) - 53 min drive
  • Smethwick Rolfe Street Station - 4 min drive
  • Smethwick Galton Bridge Station - 22 min walk
  • The Hawthorns Station - 25 min walk
  • Kenrick Park Tram Stop - 15 min walk
  • Trinity Way Tram Stop - 15 min walk
  • West Bromwich Central Tram Stop - 21 min walk

Restaurants

  • ‪Interceptor - ‬3 min drive
  • ‪The Windsor Castle - ‬20 min walk
  • ‪Pizza Hut - ‬18 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Nando's - ‬3 min drive

About this property

Mercure Birmingham West Hotel

At Mercure Birmingham West Hotel, you'll be within a 10-minute drive of Utilita Arena Birmingham and Broad Street. Guests can visit the spa to indulge in massages, body wraps, or facials, and international cuisine is served at Restaurant 1896, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and comfortable guestrooms get good marks from fellow travelers. The property is just a short walk to public transportation: Kenrick Park Tram Stop is 15 minutes and Trinity Way Tram Stop is 15 minutes.

Languages

English, French, Latvian, Polish, Russian
VISIBILITY

At a glance

Hotel size

    • 168 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls and off-leash area available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (GBP 7.00 per day)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 15 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (1916 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Restaurant 1896 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Lounge Bar - This bar specializes in British cuisine and serves lunch and light fare. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 16 for adults and GBP 8 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between noon and 2:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per accommodation, per day

Parking

  • Self parking costs GBP 7.00 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Frequently asked questions

Does Mercure Birmingham West Hotel offer free cancellation for a full refund?

Yes, Mercure Birmingham West Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Birmingham West Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Birmingham West Hotel?

Yes, dogs are welcome. There's a charge of GBP 20.00 per accommodation, per day. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

Is parking offered on site at Mercure Birmingham West Hotel?

Yes. Self parking costs GBP 7.00 per day.

What are the check-in and check-out times at Mercure Birmingham West Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Mercure Birmingham West Hotel and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Birmingham West Hotel also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Mercure Birmingham West Hotel?

Yes, Restaurant 1896 offers international cuisine and garden views.

What's the area around Mercure Birmingham West Hotel like?

Mercure Birmingham West Hotel is in the heart of West Bromwich, a short 7-minute walk from Sandwell Valley Country Park and 13 minutes' walk from The Hawthorns.

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Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Didn't see much of the hotel as got there late on the Friday night, had to be out by 6.30am both Saturday and Sunday and didnt get back to hotel on Saturday until about 9. What we did see (reception and room) were both nice and friendly staff on reception.
David, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Alison, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malcolm, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

steve, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pippa, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Decent gym although bike needed, relatively quiet for the area.
steve, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Riaz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian Niven, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not wheelchair friendly at all.
We were there as a family with my step daughter who needs a wheelchair. The accessibility from the outset is poor. The disabled parking spaces that were free were on a slope and right next to bushes meaning you had to leave the car away from the kerb and in the path of other traffic to get out. This is followed by a steep, narrow uneven and turning slope which is hard to push up and impossible to wheel yourself up. Door thresholds are too high to easily push over meaning you have to either go backwards or lift the front wheels up and over to get through. There is no low level area on reception for wheelchair users. There is an open gap round the side but no counter top. Getting to the rooms was through a heavy fire door opening towards you that does not power open. Again impossible if you were on your own. Entrance to the room again no power on the very narrow door just about wide enough for the chair very hard if trying to wheel yourself. No accessible shower in the bathroom, there is a bath with a high step over to get in with shower over. The room is very small leaving little room for wheel chair storage. Overall very poor.
Kevin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great hotel and staff, pool pretty bad
Great hotel for the money, staff, rooms and general hotel excellent. Pool and leisure area a let down, pretty tired and men’s changing rooms dirty and old
Isaac, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janaya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katie, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

MATTHEW, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kamaljit, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nusrat, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good gym, try the Vine pub close by.
steve, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Poor customer service
Upon checking in at the Mercure I was met by a rude attendant Maciej at the desk who had zero interpersonal skills. He initially asked if I had a reservation which I answered yes and gave my name. He was looking for the booking for approximately 5 mins, I thought he may not be able to find me so I said would you like the reference number? To which he replied sternly “I’ve got it!” But you are only booked for one night and it is for 1 person!” To which I replied I am booked for 3 nights and yes I am aware that it is only for me. I can only assume the reference to the one person booking is due to my niece standing next to me as she picked me up from the station. From there, he gave me the keys to my initial room which was in the basement of the hotel. As I have mobility issues I was not able to walk the amount steps required to that room and there were no lifts available. I had to go back to reception to request a new room. This time I was placed in a room with no heating. After 3 attempts to fix the heating whilst I left in the cold room, I requested an additional blanket, which I never received I was eventually moved to another room. This room was better and had full heating but it begged the question why was I not moved in the first place. Maciej then advised that this is the room I would have had if I had accepted the room in the basement. This caused undue upset as my stay here was for my late aunty’s funeral.
3-night trip
Verified Hotels.com guest review