Quality Inn Downtown Helen offers a warm welcome near Unicoi State Park. Enjoy free continental breakfast, unwind by the lobby fireplace, and stay connected with in-room WiFi. Previous guests rave about the helpful staff and location.
Popular amenities
Parking available
Pool
Pet-friendly
Free breakfast
24/7 front desk
Air conditioning
Main amenities (11)
Housekeeping (on request)
Self parking
Seasonal outdoor pool
24-hour front desk
Coffee/tea in a common area
Computer station
Lobby fireplace
Vending machine
Water dispenser
Charcoal grills
TV in a common area
Feel at home (6)
Children stay free
Rollaway/extra beds
Microwave
Cable/satellite TV service
Coffee/tea maker
In-room climate control (air conditioning)
The current price is CA $104
CA $104
CA $126 total
includes taxes & fees
May 6 - May 7
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Room, 2 Queen Beds, Accessible, Non Smoking
Room, 2 Queen Beds, Accessible, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
46 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
46 sq m
Sleeps 3
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
46 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)
Suite, 1 King Bed, Non Smoking (Upgrade)
Highlights
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Room, Multiple Beds, Non Smoking
Helen Arts & Heritage Center - 6 min walk - 0.5 km
Unicoi State Park - 8 min walk - 0.7 km
Helen Festhalle - 11 min walk - 0.9 km
Helen Tubing & Helen Water Park - 3 min drive - 2.2 km
Restaurants
Bigg Daddy S Restauran - 15 min walk
Cowboys & Angels - 6 min walk
Hofbrauhaus Restaurant - 5 min walk
Troll Tavern - 6 min walk
Spice 55 - 3 min drive
About this property
Quality Inn Downtown Helen
Quality Inn Downtown Helen puts you just a 5-minute drive from Helen Tubing & Helen Water Park. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi and continental breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
At a glance
DONE
Hotel size
37 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (USD 5.00 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Onsite parking includes off-street options
DONE
Other information
Designated smoking areas (fines apply)
No alcohol served onsite
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
Coffee/tea in a common area
Charcoal grills
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
Computer station
Services
24-hour front desk
Facilities
2 buildings/towers
Fireplace in lobby
Television in common areas
Seasonal outdoor pool
Firepit
Accessibility
Wheelchair-accessible path of travel
Handrails in stairways
Upper floors accessible by stairs only
Pool hoist on site
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Housekeeping (on request)
Access via exterior corridors
Guidebooks/recommendations
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 40.00 per pet, per day
Parking
Uncovered self parking costs USD 5.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 25 to September 30
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen
Frequently asked questions
Does Quality Inn Downtown Helen offer free cancellation for a full refund?
Yes, Quality Inn Downtown Helen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Downtown Helen?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn Downtown Helen?
Yes, cats and dogs are welcome. There's a charge of USD 40.00 per pet, per day, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Downtown Helen?
Yes. Self parking costs USD 5.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Downtown Helen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Quality Inn Downtown Helen and nearby?
Quality Inn Downtown Helen has a seasonal outdoor pool.
What's the area around Quality Inn Downtown Helen like?
Quality Inn Downtown Helen is a short 2-minute walk from Chattahoochee River and 2 minutes' walk from Charlemagne's Kingdom. Travelers say the area is walkable and good for shopping.
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Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Breakfast
Towns
Bathroom
Water
Coffee
Shower
Reviews
8/10 Very good
May 4, 2025
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2025
Steve
Steve, 2-night trip
Verified Hotels.com guest review
6/10 Good
Apr 21, 2025
After check in we went to assigned room (110) and the previous guest smoke in the room. 2 employees came to our rescue, try to clean the room, but the cigarette smell was too strong. We got a different room (131). Everything was fine until we check out this morning. Front desk Ms Lynn was absolutely unkind. I walked in with a small cooler and request ice, since the ice machine isn't working. She offer me a cup!!! of ice, or suggest to go somewhere else and buy a bag. That small cooler is to keep cool our dog food. She didnt even ask or tried at least to be empathetic. A small bag of ice would have been enough. Thank God for the housekeeping lady who helped us. Ms Lynn check us out, walked away from the front desk and left. No receipt. Customer service ZERO. Hospitality at it worse. Then, when i checked my credit card i have 3 charges from the hotel. Called the hotel, waiting on them to call me back.
The Quiñones family
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2025
AMAZING! Rooms in beautiful condition and clean as a whistle. Front Desk Clerk was so nice and helpful and location to walk downtown is fantastic. Will definitely be staying there again.
David
David, 2-night trip
Verified Hotels.com guest review
6/10 Good
Apr 13, 2025
Iris
Iris, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 7, 2025
John
John, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
Apr 1, 2025
Great for the price and location.
micah
micah, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2025
Was good i like it
Ashraf
Ashraf, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Mar 8, 2025
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 6, 2025
Don't like new parking policy.
We had a nice stay here however we did not like getting charged $5 a day for parking. The point of staying at a hotel in the downtown area is so you don't have to pay for parking. I could have reserved a room at a cheaper hotel on the other side of town and paid for parking on my own.
Sonia
Sonia, 2-night trip
Verified Hotels.com guest review
6/10 Good
Mar 5, 2025
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
CHARLES
CHARLES, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2025
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Great Stay!
Cathy
Cathy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 23, 2025
Katherine
Katherine, 3-night romance trip
Verified Expedia guest review
6/10 Good
Jan 20, 2025
Brittany
Brittany, 2-night trip
Verified Expedia guest review
6/10 Good
Jan 11, 2025
i was expecting a little more...
well we went 2 nights the breakfast was not good, the lobby was old
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
The staff and hotel was great no problems at all
Cathy
Cathy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2025
Debbie
Debbie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 1, 2025
Pros: location was convenient to the main areas of Helen. Main part of our room was nice- new carpet, nice large TV and stand. Three beds and a sofa which gave my family plenty if room for sleeping and the room was large so we could spread out.
Cons: bathroom was tiny, shower was tiny (maybe 32” x 32”), large gaps around the door so you could see through them, paint was all over things that shouldn’t be painted (I’d hire a new painter), no place to hang clothes, breakfast was very limited with the only thing hot being waffles or pre-packed oatmeal (by adding hot water).
Overall, the stay was ok but definitely not exceptional.
Rodney
Rodney, 1-night family trip
Verified Expedia guest review
8/10 Very good
Jan 1, 2025
Hotel is walking distance to all the attractions, shops, etc. Staff was friendly. Was a little disappointed in the breakfast…was expecting a little more options. All in all a nice stay.