Staff was friendly and accommodating. Before and during check in, I specifically had asked if the pool was open. I was told that it was. The pool was open, but it was filthy. I do understand that a lot of dust and dirt had been present before our arrival, but it was very bad. I even tried to clean it, but to no avail. Nobody even apologized. There was a maintenance person at the hotel pool in day 2, but did not stay. Everything from the pool standpoint was a mess and mismanaged. The pool pump house was in complete disarray. I know this because the door to it was left wide open, creating more of a danger. It was really i excusable. And I don’t ever complain. Plus the bird crap everywhere is a huge health hazard.. it did not appear that anyone had attempted to clean it iff the pool deck. My wife and I were in town for only a couple of days, but I did expect better than what we found, Especially from a World leader in the hotel industry. Thanks for listening..