We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue.
The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas.
The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable.
The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort.
The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
