10/10 Exceptional
1 Oct 2024
Amazing hotel
Fantastic hotel set in an 800 year old castle. Stunning building, rooms beautifully furnished with all amenities, delightful castle grounds, magnificent setting for the restaurant with quality food. Breakfast excellent too.
Difficulty with room keys on arrival and had to return to reception for replacements. On entering room discovered that room was not as originally booked on hotels.com website.
After again returning to reception and lengthy dialogue with staff that our room was incorrect the problem was finally sorted. Not the best arrival at a hotel !!
Wellness centre was superb and the young man running the centre provided a great service with total professionalism and a smiling face.
Would definitely return. Outstanding hotel.
Robert
Robert, 1-night trip
Verified Hotels.com guest review