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Legacy Te Waonui Hotel Franz Josef

5.0 star property
Luxury hotel in Franz Josef Glacier with restaurant and bar/lounge

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Photo gallery for Legacy Te Waonui Hotel Franz Josef

Exterior
Massages
Property entrance
Lobby
Bar (on property)
Nestled in nature, Te Waonui Forest Retreat offers a serene escape with a garden and laundry facilities. Cycle through the surroundings or unwind with a massage at this luxury eco-certified hotel. With fine dining at Canopy Restaurant, high-speed WiFi, and attentive staff praised by guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Spa
  • Free parking

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Concierge services
  • Tour/ticket assistance
  • Bike rental

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is CA $250
CA $288 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Deluxe Room, Accessible

Deluxe Room, Accessible

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Accessible Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Accessible Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe King Room

Interior

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
Deluxe Tree Lodge | Living area

Rainforest Deluxe

  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 87 reviews
The price is CA $293
CA $337 total
includes taxes & fees
Apr 24 - Apr 25
Rainforest Deluxe
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About the area

Map
3 Wallace Street, Franz Josef, Franz Josef Glacier, Westland, 7856

What's nearby

  • Waiho Hot Tubs - 3 min walk - 0.3 km
  • Glacier Hot Pools - 3 min walk - 0.3 km
  • Westcoast Wildlife Centre - 3 min walk - 0.3 km
  • Our Lady of the Alps - 9 min walk - 0.8 km
  • St James Anglican Church - 12 min walk - 1.0 km

Restaurants

  • ‪Snakebite - ‬5 min walk
  • ‪Monsoon Restaurant at Rainforest - ‬1 min walk
  • ‪Full of Beans - ‬6 min walk
  • ‪The Landing Restaurant & Bar - Franz Josef - ‬4 min walk
  • ‪Alice May - ‬4 min walk

About this property

Legacy Te Waonui Hotel Franz Josef

Enjoy your visit to Franz Josef Glacier with a stay at Legacy Te Waonui Hotel Franz Josef. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a bar/lounge and a garden. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Bicycle rentals

Facilities

  • Garden
  • Spa services

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Canopy Restaurant - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 percent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Te Waonui
Te Waonui Forest
Te Waonui Forest Retreat
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Fran
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Te Waonui Retreat
Waonui Forest Retreat
Te Waonui Forest Retreat
Legacy Te Waonui Franz Josef
Legacy Te Waonui Hotel Franz Josef Hotel
Legacy Te Waonui Hotel Franz Josef Franz Josef Glacier
Legacy Te Waonui Hotel Franz Josef Hotel Franz Josef Glacier

Frequently asked questions

Does Legacy Te Waonui Hotel Franz Josef offer free cancellation for a full refund?

Yes, Legacy Te Waonui Hotel Franz Josef does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Legacy Te Waonui Hotel Franz Josef?

Sorry, pets aren't allowed.

Is parking offered on site at Legacy Te Waonui Hotel Franz Josef?

Yes, there's free valet parking.

What are the check-in and check-out times at Legacy Te Waonui Hotel Franz Josef?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Check-out time is 11:00 AM.

What is there to do at Legacy Te Waonui Hotel Franz Josef and nearby?

Have fun with nearby activities like hiking, mountain biking, and rafting. Additional recreation nearby includes ecotours. Enjoy amenities like spa services and a garden.

Are there restaurants at or near Legacy Te Waonui Hotel Franz Josef?

Yes, there's an onsite restaurant, Canopy Restaurant.

Does Legacy Te Waonui Hotel Franz Josef have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Legacy Te Waonui Hotel Franz Josef like?

Legacy Te Waonui Hotel Franz Josef is a short 3-minute walk from Glacier Hot Pools and 3 minutes' walk from Waiho Hot Tubs.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Food
Restaurant
Breakfast
Walking
Luxury
Spa

What guests liked

  • Breakfast offered a good variety with generous options and was a highlight of the dining experience. (6 reviews)
  • The restaurant offered beautiful meals, exceptional service, and a 5-course dinner experience. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

ann, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Honeymooners Look Elsewhere

If you are in your late 20s/early 30s I highly recommend booking elsewhere. My husband and I stayed at this hotel expecting a high-end experience, especially given the price of $500+ a night, but it did not live up to expectations. There were several large, older tour groups here during our stay. Perhaps they have a better experience (ex. they receive different dinner course menus, etc.) but as individual travelers we found Te Waonui to be extremely lacking in genuine hospitality and customer service. The dinner portions were extremely small. The wild rice 'salad' had three pieces of arugula. I was served a single ravioli for my main entree. The service was slow, and there was no effort to check if we needed more wine or even refills of water. We ended up leaving the restaurant hungry, which is not something you'd expect for the price. We provided feedback to the front desk who appeared to be incredibly uninterested and did not offer any solution or apology. The room itself was dated, which wouldn’t have been a deal-breaker if it had met the other advertised features. For instance, the heated floors didn’t work and we found dirty wine glasses that had noticeable lipstick stains on them. It was clear that the attention to detail just isn’t here. At this price point, we were expecting much more, and unfortunately, it felt like we were overpaying for a subpar experience.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful location, gorgeous rainforest views from every room. Extremely relaxing.
Michelle, 2-night family trip
Verified Lastminute guest review

8/10 Very good

Reasonable for one night stay.

Small, functional room - very dark. Comfortable bed but lacked bedside power sockets for phone etc. Yes there are rainforest plants ( ferns etc) quite literally outside the window - solid wall of greenery so almost zero sunlight. The included dinner was reasonable enough. There was a choice of 5 main dishes and choice of desserts. Seems to cater mostly for upmarket tour groups, but with a bit more refinement than you would normal expect. Breakfast was also reasonable. Very efficient and welcoming staff.
Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place was amazing! From the helpful staff and the luxury accommodations and food, we felt totally pampered. I highly recommend!!
Lori, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay. Some drink items on their menu were unavailable, and our steaks at dinner were overcooked (but still delicious) both nights. Loved the bird noises and rainforest views in the room, daily water and chocolate. Great location for everything!
Shaye, 2-night trip
Verified Expedia guest review

8/10 Very good

Natalie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Spectacular location, service and amenities, Exceeded even our high expectations.
James, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Alok, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent and very friendly staff. Everyone we interacted with at the hotel was incredibly helpful.
Andrew, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Lovely

A beautiful hotel with views of nearby mountains. Rooms tastefully decorated and nightly turn down service left magnificent chocolates. Dinner and breakfast were included in the price for our room. Unfortunately the five course dinner menu was the same for the three nights of our stay. Lovely to sit on the balcony for meals to enjoy the view- don’t forget your repellent, the sand flies are fierce. A lovely place to stay.
Lisa, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ron, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Serene Escape with Luxurious Comfort

A Hidden Oasis of Relaxation and Comfort! This beautiful, spa-like property offers a serene escape, perfectly tucked away for privacy yet close to conveniences if needed. The dining was excellent, and the relaxing environment provided a truly zen-like sleep experience on the best beds I’ve ever slept on. Highly recommended for a rejuvenating getaway!
Cindy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb hotel and friendly staff

What an amazing stay at a beautiful property surrounded by lovely flora and forms. Service and food were exceptional as was the room and view into the beautiful garden. 5 course diner was exceptional. Relaxed absently service from all.
Juliet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were amazing, very friendly and welcoming. Kiwi juice and hot towels on arrival was so appreciated. Buffet breakfast was great. Chocolates and water to our room was a nice touch. There are washing machines and dryers for guests to use.
Lara, 2-night family trip
Verified Wotif guest review

8/10 Very good

Definitely NOT a 5 star hotel! The receptions and bell staff were lovely and the glass of Kiwi juice offered very refreshing. Our room was fine, 2 queen beds however the walls are paper thin and we experienced a constant slamming of doors and children shouting well into the evening. In the bar the staff seemed nonplussed when we asked for Gin & Tonic (also cucumber in Tanqueray??) They presented the bill with every drink even though they had our room number. Nothing is offered with the drinks and when I asked for some nuts I was told they were $5. I said ok and yet they still didn't materialise until I asked again! The meal was nice 5 courses, 2 of which are prechosen (soup and sorbet) the other 3 courses can be chosen from a choice of 3 or 4 items. Again the food was delivered with a speed and disinterest that would not be acceptable in a 5 star hotel. Breakfast is a self service buffet. Overall its a nice hotel but 4 stars at best!
Dawn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

E, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

.
Alan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kaley, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable escape

I enjoyed my stay here. My room was very comfortable and was surrounded by forest. It was an oasis. Service was excellent. They drove me to the InterCity bus stop upon checkout. Meals are included. There was a good variety at breakfast. Dinner was a five course degustation feast. Since I do not eat cheese, they substituted fruit for the 4th course. Much appreciated.
Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay.

Brilliant hotel. Comfortable. Clean. Wonderful feeling of calmness being surrounded by trees. Food, amazing!
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Expedia guest review