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Cumberland Resort and Spa

4.0 star property
Family-friendly hotel in Norfolk Island with spa and outdoor pool

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Photo gallery for Cumberland Resort and Spa

Terrace/patio
Family House, 4 Bedrooms, Jetted Tub | Private kitchen
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Property grounds
Egyptian cotton sheets, premium bedding, individually decorated, desk
Library
In the heart of a vibrant shopping district, Cumberland Resort and Spa offers an idyllic retreat. Relax with family at the outdoor pool and children's pool, explore the garden or indulge in a rejuvenating hot stone massage at the onsite spa. With mini golf and free WiFi for all guests to enjoy.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet-friendly
  • Pool
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Children's pool
  • Hot tub
  • Room service
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace

For families (6)

  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
The current price is CA $271
CA $271 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Romantic Spa Villa, 2 Bedrooms, Jetted Tub

Romantic Spa Villa, 2 Bedrooms, Jetted Tub | Living room

Romantic Spa Villa, 2 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Refrigerator
  • 100 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Romantic Villa, 1 Bedroom, Jetted Tub

Egyptian cotton sheets, premium bedding, individually decorated, desk

Romantic Villa, 1 Bedroom, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Refrigerator
  • 120 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family House, 4 Bedrooms, Jetted Tub

Family House, 4 Bedrooms, Jetted Tub | Living room

Family House, 4 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Refrigerator
  • 200 sq m
  • Sleeps 8
  • 4 King Beds OR 8 Twin Beds

View all photos for Executive Cottage, 2 Bedrooms, Jetted Tub

Egyptian cotton sheets, premium bedding, individually decorated, desk

Executive Cottage, 2 Bedrooms, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Refrigerator
  • 170 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Villa, 3 Bedrooms

Egyptian cotton sheets, premium bedding, individually decorated, desk

Executive Villa, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Refrigerator
  • 130 sq m
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Executive Cottage, 1 Bedroom, Jetted Tub

Executive Cottage, 1 Bedroom, Jetted Tub | View from room

Executive Cottage, 1 Bedroom, Jetted Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Refrigerator
  • 100 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Terrace/patio

Exclusive House, 5 Bedrooms, Hot Tub, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private hot tub
Heating
Kitchen
  • 350 sq m
  • Ocean view
  • Sleeps 12
  • 5 King Beds OR 10 Twin Beds

View all photos for Exclusive House, 5 Bedrooms, Hot Tub, Garden View

Exclusive House, 5 Bedrooms, Hot Tub, Garden View | In-room dining

Exclusive House, 5 Bedrooms, Hot Tub, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Heating
Kitchen
Refrigerator
  • Sleeps 10
  • 9 King Beds OR 10 Twin Beds
Free self parking

Panorama Seaside Apartments

  • Kitchen
  • Laundry facilities
  • Free parking
  • Internet access
8.6 out of 10, Excellent, 99 reviews
The price is CA $125
CA $125 total
includes taxes & fees
Jun 6 - Jun 7
Panorama Seaside Apartments
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About the area

Map
100 Taylors Road, Norfolk Island, 2899

What's nearby

  • Kingston and Arthur's Vale Historic Area - 3 min drive - 2.3 km
  • The Arches - 4 min drive - 3.0 km
  • Kingston Jetty - 4 min drive - 3.0 km
  • Emily Bay Beach - 5 min drive - 3.0 km
  • Norfolk Island Botanic Garden - 5 min drive - 3.0 km

Getting around

  • Norfolk Island (NLK) - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Olive - ‬5 min walk
  • ‪The Bowlo Bistro - ‬8 min walk
  • ‪High Tide Kitchen - ‬10 min walk
  • ‪Golden Orb - ‬11 min walk
  • ‪Chinese Emporium - ‬12 min walk

About this property

Cumberland Resort and Spa

Cumberland Resort and Spa is just 2.6 mi (4.1 km) from the airport and offers a shuttle (available 24 hours). You can take a dip in the outdoor pool, then visit the spa to be pampered with deep-tissue massages, body wraps, or hydrotherapy. A hot tub and a sauna are offered, and in-room conveniences include washers/dryers and refrigerators.

Languages

Afrikaans, Dutch, English

At a glance

DONE

Hotel size

    • 13 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.5 percent for credit card payments
    • The front desk is open daily from 8:30 AM - 4:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets stay free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Mini golf
  • Babysitting (surcharge)

What to do

  • Mini golf
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Accessible airport shuttle
  • Roll-in shower
  • Wheelchair-width doorways
  • No elevator (single level property)
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 50-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Individually decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Blender
  • Mixer
  • Spices

More

  • Daily housekeeping
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 30 per person (roundtrip)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for AUD 15.0 per night
  • Rollaway beds are available for AUD 15.0 per night
  • Airport shuttle for children between the ages of 2 and 11 costs AUD 15 (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Cumberland Norfolk Island
Cumberland Resort Norfolk Island
Cumberland Resort Spa
Cumberland Spa Norfolk Island
Cumberland Resort and Spa Hotel
Cumberland Resort and Spa Norfolk Island
Cumberland Resort and Spa Hotel Norfolk Island

Frequently asked questions

Is there a pool at Cumberland Resort and Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Cumberland Resort and Spa?

Yes, pets stay free.

Is airport shuttle service offered by Cumberland Resort and Spa?

Yes, an airport shuttle is available. The charge is AUD 30 per person roundtrip.

What are the check-in and check-out times at Cumberland Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Check-out time is 10 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Cumberland Resort and Spa and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Cumberland Resort and Spa also has an outdoor pool and a sauna, as well as a picnic area and a garden.

Does Cumberland Resort and Spa have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Cumberland Resort and Spa have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a mixer, and a blender.

Does Cumberland Resort and Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Cumberland Resort and Spa like?

Cumberland Resort and Spa is a short 6-minute drive from Norfolk Island (NLK) and 15 minutes' walk from Bounty Folk Museum.

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Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Store
Villa
Room

Reviews

8/10

Perfectly acceptable. Large individual accommodation with everything one needed. No restaurant on site but some excellent ones within walking distance. Car was supplied with insurance payable.
3-night trip

8/10

We enjoyed our stay the staff are lovely but the property is exaggerated - there is no orchard just an avocado tree and some bananas growing- we booked an executive room with spa tub but got a normal room with shower - the resort is well positioned for walking to shops and restaurants and staff organise a car and tours for you which is lovely
6-night romance trip

8/10

If it wasn’t for the good natured Tima, the resort mgr,, then I probably would be somewhat hesitant in staying. I used half a can of mortein with 3 cockroaches in the bathroom walls and one scurrying across the bed head ledge on my first night. Then l had clusters of ants in my luggage so when I took clothing out each day, t would have to shake it out. There are no provided drawers for clothing. Also photos on websites of the Cumberland do not show clearly all the areas of the resort. To feature the ‘White House’ a large house in a completely different location some 10 minutes by car away should be kept in mind. Look overall ueah ok but needs improvement
4-night family trip

6/10

Calling this property 4-star is a bit fanciful. It's all very dated and tired and the grounds and gardens need urgent refreshing. Full praise for Tima and her team though who were very professional and welcoming.
4-night trip

8/10

This property is well situated for walking into town for meals and shopping. It is a little tired,the showers don't work to well, but the kitchen was well stocked with everything you could need to self cater, and the beds were clean and comfy and the staff were friendly and helpful.
7-night romance trip

10/10

Propert manager was fabulous. Nothing too much trouble
7-night trip

10/10

We had just the relaxing four week holiday we were hoping for with some unexpected additions, e.g. free avocados, bananas, book library. The manager, Timar was attentive to any request and made us feel very welcome.
28-night romance trip

10/10

The operators are very friendly and focussed on customer requirements
7-night romance trip

10/10

I travel to Norfolk often for work and will not be staying anywhere else after experiencing Cumberland Resort. Tima and her team are extremely friendly and nothing is too much trouble. The villas are perfectly maintained and spotlessly clean. Lovely modern kitchen and BBQ on the deck if you get sick of eating out.

10/10

5-night trip

8/10

Had a two bedroom two bathroom Villa. Good as we could do our own breakfast and lunches. Plenty of room with outdoor alfresco as well. Close to town - five minute walk. No air conditioning had ceiling fans in bedrooms. Needed one in lounge room. Staff were excellent very friendly and helpful.
7-night family trip

4/10

Cockroaches were everywhere.
3-night business trip

10/10

Tema and her staff were fantastic and were willing to do all they can to make our stay enjoyable. The rooms were immaculately clean, however the property in general could do with an update. Cumberland is easy walking distance to shops and restaurants. Make sure you book tours through Tema, allow her to weave her magic!
6-night romance trip

10/10

Well located at the end of the main shopping street. Out unit was spacious with all the amenities eg cooking, foxtel, car provided for the cost of insurance only. Owner Rael, manager Tima and all other staff are friendly, welcoming and very helpful.
5-night romance trip

10/10

Ideal location
2-night trip with friends

10/10

This is a lovely place, very clean and comfortable. The owners have thought of everything, including a picnic set with thermos and the first morning's breakfast. It was easy to organise tours and dinners and a short walk to shops and cafes.
4-night romance trip

10/10

Good clean self-contained unit, walking distance to shops and cafes. Hire cars are available. Staff are very welcoming and helpful. They will also book local tours.
7-night romance trip

10/10

The staff were wonderful. The unit was clean and tidy and fully stocked with everything we needed. WiFi is very unreliable but I believe it's like that all over the island so pretty much out of their control.
7-night family trip

8/10

Beautiful friendly staff and welcoming, always accommodating and ready to help. Location within town is convenient and very quiet, perfect for a break here in Norfolk Island.
7-night romance trip

8/10

8-night trip

8/10

Centrally located.
7-night trip with friends

8/10

My husband and I loved the resort and what they provided in the units . Temar was amazing treating us like long lost family. our only complaint was that our unit was not serviced we ha to ask for a linen change as it was so hot we were sweating in bed so the sheets and towels were very manky. plus we were on holidays and still had to sweep the floors wipe over the floors as well what they provided in the unit was amazing we just would have liked our unit at least serviced teicw during our weeks stay.
7-night trip with friends

10/10

7-night trip

8/10

Norfolk Island is a lovely, quaint place to visit and the Cumberland Resort and Spa is a perfect base to see the Island from. It's a short walk into the heart of town so you don't need a car if you don't want to, but a car is available and included in your accommodation costs if you'd like to explore more (and you should!). You just need to pay insurance costs. The accommodation itself is very clean, spacious and comfortable. The staff are amazing. Rael, Tima and the team are extremely welcoming and helpful and will go out of their way to ensure your stay is enjoyable.
2-night business trip

10/10

Great friendly staff, couldn't be more helpful. Close to the town, walking distance to a lot of clubs, cafes, restaurants
7-night romance trip