2/10 Poor
May 19, 2018
We booked and paid for 2 rooms for our last 7 nights in Phuket, thought we'd check it out a few days earlier, due to bad reviews. As soon as we seen it, we knew all the bad reviews were warranted. We asked to look in a vacant room but were refused because they were full apparently but we were allowed to view the property. We however came across empty rooms with the cleaners in the rooms and were allowed to look inside. All I can say is, omg. This so called hotel is terrible. First glance was enough and I hate to say this but it's the worst hotel I've ever seen. Mould half way up the bedroom walls, the place is falling apart and it's a nightmare. I would never recommend this property to anyone. Do yourself a favour and steer clear, it shouldn't be advertised in any booking site. I'd rate it 1/10 and only that because it has a pool. We never ended up staying and couldn't walk away quick enough.
Verified traveller
7-night family trip
Verified Hotels.com guest review