Experience modern comfort and artful charm at Smartr Madrid Atocha, near Plaza de Santa Ana. Stay connected with in-room WiFi and explore the nearby Thyssen-Bornemisza National Museum and Prado Museum.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Lounge area
Airport transfer
Laundry facilities
Non-smoking
Air conditioning
Refrigerator
Main amenities (7)
15 smoke-free apartments
Housekeeping (on request)
Airport shuttle
Air conditioning
Front-desk safe
Multilingual staff
Tour/ticket assistance
Feel at home (6)
Kitchen
Living room
Television
Coffee/tea maker
Elevator
Free toiletries
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Apartment, 1 Bedroom (4 pax)
Apartment, 1 Bedroom (4 pax)
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Down duvet
Memory foam bed
1 bedroom
1 bathroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)
Duplex, 2 Bedrooms, 2 Bathrooms (6 pax)
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Down duvet
Memory foam bed
2 bedrooms
2 bathrooms
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
View all photos for Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)
Duplex, 3 Bedrooms, 2 Bathrooms (8 pax)
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Down duvet
Memory foam bed
3 bedrooms
2 bathrooms
Sleeps 8
2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed
View all photos for Duplex, 1 Bedroom (3 pax)
Duplex, 1 Bedroom (3 pax)
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
TV
Washing machine
Down duvet
Memory foam bed
1 bedroom
1 bathroom
Sleeps 3
1 Double Bed and 1 Double Sofa Bed
View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (6 pax)
Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
Madrid (XOC-Atocha Train Station) - 13 min walk
Atocha Cercanías Station - 14 min walk
Madrid Atocha Station - 14 min walk
Anton Martin Station - 4 min walk
Estación del Arte - 8 min walk
Lavapies Station - 9 min walk
Airport shuttle (surcharge)
Restaurants
La Maripepa Cervecería - 1 min walk
Cher's Karaoke - 1 min walk
Taberna Maceira - 1 min walk
Taberna Elisa By Triciclo - 1 min walk
La Hidria - 2 min walk
About this property
Smartr Madrid Atocha
Smartr Madrid Atocha offers a great location, putting you within just a 10-minute walk of Prado Museum and Puerta del Sol. Apartments feature bonuses like washing machines, refrigerators, and microwaves. Public transportation is just a short walk: Anton Martin Station is 4 minutes and Estación del Arte is 8 minutes.
Languages
English, Romanian, Spanish
At a glance
Property size
15 apartments
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Toaster
Freezer
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Bedrooms
Down comforter
Bed sheets provided
Memory foam mattress
Bathrooms
Shower
Hair dryer
Towels provided
Free toiletries
Living spaces
Living room
Entertainment
47-inch TV with cable service
Laundry
Washing machine
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Tour/ticket assistance
Multilingual staff
Housekeeping (on request)
Iron/ironing board
Safe at front desk
Virtual front desk
Mobile key entry
Location highlights
Near a metro station
Near a train station
In the city center
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Window guards
General
15 rooms
4 floors
1 building
Built in 1932
Fees & policies
Refundable deposits
Breakage deposit: EUR 50 per stay
A damage deposit of EUR 50 will be collected before check-in
Optional extras
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 4)
Housekeeping is offered for an extra charge of EUR 30 per day
Children & extra beds
Airport shuttle service for children up to age 2 costs EUR 30 (one-way)
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Also known as
Madrid4Rentals Barrio las Letras
SmartRentals Atocha Apartment Madrid
SmartRentals Atocha Apartment
SmartRentals Atocha Madrid
SmartRentals Atocha
Madrid SmartRentals Atocha Apartment
Madrid SmartRentals Atocha Apartment Madrid
Madrid SmartRentals Atocha Madrid
Frequently asked questions
Does Smartr Madrid Atocha offer free cancellation for a full refund?
Yes, Smartr Madrid Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smartr Madrid Atocha?
Sorry, pets aren't allowed.
Is parking offered on site at Smartr Madrid Atocha?
Sorry, there's no onsite parking at Smartr Madrid Atocha.
Is airport shuttle service offered by Smartr Madrid Atocha?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Smartr Madrid Atocha?
Check-in start time: 3 PM; Check-in end time: 1:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Smartr Madrid Atocha and nearby?
Recommended spots to visit include Plaza de Santa Ana (5-min walk) and Prado Museum (6-min walk), along with Thyssen-Bornemisza National Museum (6-min walk) and Museo Nacional Centro de Arte Reina Sofía (7-min walk).
Does Smartr Madrid Atocha have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Smartr Madrid Atocha like?
Smartr Madrid Atocha is in Madrid Centro, a short 4-minute walk from Anton Martin Station and 6 minutes' walk from Prado Museum.
Smartr Madrid Atocha Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 25, 2024
Very comfortable and large space to relax when not out exploring Madrid. A little loud on a Saturday night, but otherwise it was great!
Richard
Richard, 3-night trip
10/10 Exceptional
Jul 31, 2024
It was a great place in a very walkable neighborhood near the subway and the Prado. They made everything easy, providing all the information we needed and answering our questions, and then leaving us to just live in the apartment. Highly recommended!
Erik
Erik, 7-night trip
6/10 Good
Apr 6, 2024
I liked the property it is less that shows in the picture but it has everything you might need. Great location
Diana
Diana, 2-night trip
10/10 Exceptional
Aug 29, 2023
Great location with walking distance to the most attractions. Had everything we need for a family vacation
Dmitriy
Dmitriy, 3-night trip
2/10 Poor
Sep 14, 2024
Terrible mess getting codes for entry. I sent all info and credit card deposit in advance. Expected codes on date of stay. No response from property. Phone turned off. No response to text. Finally Hotel. Com sent me to the wrong property management office address . It was a mess!
Thomas
Thomas, 1-night trip
10/10 Exceptional
Oct 30, 2023
Loved it
Jennifer
Jennifer, 3-night trip
10/10 Exceptional
Apr 12, 2024
good property
Clean and tidy 2 room apartment, comms were excellent, although had to wait until exactly the start of reservation. no option for early check in. but good overall experience.
PD
PD, 2-night trip
4/10 Fair
Jul 2, 2024
Totally ghetto
First thing we got as welcome greeting a set of buckets and moping set ! Then, the rooms could never be chilled due to the A/C would not work properly. The attic is right under the Madrid sun , we spent the time sweating like in a sauna ! Unfortunately, we could not move out due to summer time and places were completely book. I will definitely want my money back !
Rodrigo
Rodrigo, 3-night trip
8/10 Very good
Jul 15, 2023
Modern and spacious for 5 people. Great location, walking distance to Prado museum and city center. Very nice to have 2 bathrooms. Beds were comfortable. Entry codes were sent at last minute and our phone service wasn't working, so a bit clunky check in.
Denise
6/10 Good
Oct 17, 2023
The property was average. You get what you pay for.
claire
claire, 1-night trip
8/10 Very good
May 18, 2023
Everything goof
Nicolas
Nicolas, 4-night trip
10/10 Exceptional
May 29, 2023
Close to most sites. Easy to hail a taxi if needed. Lots of food choices. Felt safe with lots of police presence, there was a police station close by.
Wish they had a dryer. We could not hang laundry outside because it rained a lot during our stay.
Wish we had a face to face contact during checkin. We did not do any cooking but it looked like there were plenty of pots and pans to do so
sohail
sohail, 4-night trip
8/10 Very good
Oct 25, 2023
Could be better
Problems getting into the hotel. When we arrived no one on site to give us keys and it took us time to contact people to tell us how to get the keys. Once in things went better. Stairs to second level ( bedrooms) were long and had no rail to help with navigation. Would not recommend if over 50.
Verified traveler
3-night trip
6/10 Good
Jan 10, 2023
Our family vacation in Madrid
Check-in was a bit difficult, but they were responsive over the phone and we did manage to check-in after about an hour. The place can definitely use some updates to the bathroom, shower door was not closing in the downstairs bathroom and the upstairs shower the water was backing up. Beds were comfortable, but some of the radiators didn't work in the apartment and it was colder in the first floor bedroom. Overall this place was OK but can definitely use some TLC.
Alexander
Alexander, 3-night trip
4/10 Fair
Jan 3, 2024
No hot water
Pros
1.- good location
2.- spacious living areas ( kitchen, living room etc)
Cons
1.- No hot water, it seams they have a water heater for the building so if someone on another apartment takes a shower , you are out of luck and it’s freezing cold water for you .
( I contacted them and in 4 days they never took care of it )
2.- thin walls, so if you get a noisy neighbor…
So if you like cold showers then this is the place for you .
Verified traveler
4-night trip
2/10 Poor
Nov 25, 2023
Although the apartment was ok and clean, it is not what I was looking for. It is advertised as a hotel room and it is not.
I wasn’t informed I needed to do an online check-in otherwise I didn’t have the code to enter the building.
I didn’t know I had to wait outside on the street until 3:00pm to get a code to enter.
I didn’t know their “lobby” was in another address very far away. So I was on the street until found wifi from a shop who told me they were frustrated bcse this was a continuous situation of miss information that customers were getting every time they booked this place.
Maria
Maria, 1-night trip
4/10 Fair
Sep 20, 2022
Disappointed
Had two call many times to get info about my key and the shower was blocked so I had to call them and complain. They did fixed it later on the day but it should not happen in the first place.
Cristina
Cristina, 3-night trip
4/10 Fair
Jul 26, 2022
The Space within the unit was good....But the condition of the unit was definitely not up to standard. We could not lock the lower washroom door as it was jammed and the handle on the inside was broken. Also one of the bedroom's headroom was all scraped up and the surface was not pleasant to look at... The main area of disappointment was the lack of Service and Courtesy. When we arrived at the building we could not get in as there was no one there to welcome us. We tried to email and to text but nothing worked. We only managed to get into the building when a guest was kind enough to let us in and gave us the telephone number to make contact.. When we did make contact the person from SmartRental said that we had to make a payment of Euro 200 in case we damage something in the condo.I said ok and gave my Visa number which he said did not work. so i gave my Master Card which he said also did not work. Then Smartrental said i would have to make the payment in person and to do that i would have come to where he was located. He gave me the address of his location. I got a Taxi and after a 15 minute drive ( one way) I got to the location where two guys were sitting behind a Desk in a Hallway. This looked to me as being rather suspicious. Anyway I gave my Visa Card, and for whatever reason the Visa card worked this time. ( It did not work when I was giving the number over the phone) I only hope this was Not a scam, because I left the Unit in perfect condition ( as i found it )
Joe peter
Joe peter, 7-night trip
8/10 Very good
Nov 25, 2024
Jordi
Jordi, 1-night trip
10/10 Exceptional
Oct 11, 2024
Excelente opción de hospedaje en Madrid
Excelente opción para hospedaese y explorar la ciudad, espacios muy comodos.