Experience the best of Paco De Arcos at Vila Gale Collection Palacio dos Arcos, a luxury family-friendly hotel offering a free breakfast buffet and WiFi. Unwind by the poolside bar, indulge in spa treatments like hydrotherapy and massages at Satsanga, or relax with a book from the library.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Bar
Parking available
Gym
Non-smoking
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Fitness center
Sauna
Self parking
Children's pool
Pool bar
24-hour room service
Massage/treatment rooms
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Private bathroom
Separate bathtub and shower
Garden
The current price is CA $309
CA $309
CA $330 total
includes taxes & fees
Feb 26 - Feb 27
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Premium Double or Twin Room, Balcony
Premium Double or Twin Room, Balcony
Highlights
Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
34 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Classic Double Room Single Use, Balcony
Classic Double Room Single Use, Balcony
Highlights
Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
34 sq m
Sleeps 1
1 Double Bed and 2 Twin Beds
View all photos for Classic Double or Twin Room, Balcony
Classic Double or Twin Room, Balcony
Highlights
Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
34 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Classic Double or Twin Room (with 1 Extra Bed for 1 Child)
Classic Double or Twin Room (with 1 Extra Bed for 1 Child)
Highlights
Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
34 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
When you stay at Vila Gale Collection Palacio dos Arcos, you'll be within a 15-minute drive of Avenida da Liberdade and Rossio Square. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body treatments, or hydrotherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
76 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 12.50 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Beach nearby
Working away
Business center
Meeting room
Conference space (2228 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1490
Garden
Terrace
Library
Television in common areas
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually decorated
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Satsanga has 3 treatment rooms including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Late check-out can be arranged for an extra charge of EUR 45 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Parking
Self parking costs EUR 12.50 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or hot tub
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Property Registration Number 4156
Also known as
Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Frequently asked questions
Does Vila Gale Collection Palacio dos Arcos offer free cancellation for a full refund?
Yes, Vila Gale Collection Palacio dos Arcos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vila Gale Collection Palacio dos Arcos?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Vila Gale Collection Palacio dos Arcos?
Sorry, pets aren't allowed.
Is parking offered on site at Vila Gale Collection Palacio dos Arcos?
Yes. Self parking costs EUR 12.50 per day.
What are the check-in and check-out times at Vila Gale Collection Palacio dos Arcos?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 45 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Vila Gale Collection Palacio dos Arcos?
No, this hotel doesn't have a casino, but Estoril Casino (12-min drive) and Lisbon Casino (21-min drive) are both nearby.
What is there to do at Vila Gale Collection Palacio dos Arcos and nearby?
Vila Gale Collection Palacio dos Arcos has a spa and an outdoor pool, as well as a Turkish bath and a garden.
Are there restaurants at or near Vila Gale Collection Palacio dos Arcos?
Yes, there's an onsite restaurant.
Does Vila Gale Collection Palacio dos Arcos have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Vila Gale Collection Palacio dos Arcos like?
Vila Gale Collection Palacio dos Arcos is in Paco De Arcos, a short 3-minute walk from Paço de Arcos Station.
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Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Nov 2024
Jennifer
Jennifer, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Outstanding in every aspect. Obrigado!
Jay
Jay, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2024
Beautiful place. Very kid friendly
Diane
Diane, 9-night family trip
Verified Expedia guest review
8/10 Very good
19 Sep 2024
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
paul
paul, 8-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
Rebecca
Rebecca, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Fantastic Stay at Palacio dos Arcos in Aug 24.
Excellent Value and facilities including the indoor and outdoor pool and massage.
Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great.
We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well.
Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel.
Look forward to returning again.
Margaret
Margaret, 6-night family trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Lisa
Lisa, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2024
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
fiona
fiona, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
john
john, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Aug 2024
Daniel
Daniel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Verified traveller
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2024
Anandhi
Anandhi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jun 2024
Freddie
Freddie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
Danny
Danny, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Feb 2024
The staff is amazing! Great for business or just holidays with the family
Fernanda
Fernanda, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Feb 2024
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Lori
Lori, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Dec 2023
Jesper
Jesper, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2023
Jose
Jose, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2023
Average hotel with five star label
Positives : check in was smooth, the indoor pool was very nice and well
Maintained. Room was clean .
Breakfast was average
Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room
Was in upgraded section of hotel .
himanshu
himanshu, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2023
Location and character of the main building
Sergio
Sergio, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Sep 2023
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Johan
Johan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2023
Stylish stay - great pool and view to the sea
Caroline
Caroline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2023
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you.
The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym.
The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice.
There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal.
Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins.
We found buying the viva viagem card useful for frequent trips in and out of the city.
Pethrow
Pethrow, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2023
Favourite hotel.
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.