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Elegant Suites Westlake

5.0 star property
Luxury aparthotel with 2 bars/lounges, near West Lake

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Outdoor pool
Premium Apartment, 1 Bedroom, Lake View
Premium Studio, Garden View
Fridge, microwave, espresso maker, electric kettle
Lobby
Experience the tranquility of West Lake at Elegant Suites Westlake, where a serene garden and playground create a soothing atmosphere. Treat yourself to luxurious pampering at Elegant Spa, or explore nearby Syrena Shopping Center and Tran Quoc Pagoda. The on-site restaurant Camellia serves up delicious meals throughout the day.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Kitchen
  • Lounge area
  • Refrigerator

Main amenities (12)

  • 135 apartments
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Free area shuttle
  • Children's pool
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Kitchen
  • Second bathroom
  • Separate bathtub and shower
The current price is CA $91
CA $106 total
includes taxes & fees
May 21 - May 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living area

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 86 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Premium Studio, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
  • 50 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Apartment, 1 Bedroom, Lake View

Premium Apartment, 1 Bedroom, Lake View

Premium Apartment, 1 Bedroom, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • Lake view
  • 86 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Balcony view

Family Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed
Breakfast served

Oakwood Residence Hanoi

  • Pool
  • Kitchen
  • Laundry facilities
  • Pet-friendly
9.4 out of 10, Exceptional, 141 reviews
The price is CA $99
CA $113 total
includes taxes & fees
Jun 9 - Jun 10
Oakwood Residence Hanoi
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About the area

Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi

What's nearby

  • West Lake - 6 min walk - 0.6 km
  • Tran Quoc Pagoda - 4 min drive - 3.1 km
  • Ho Chi Minh Mausoleum - 5 min drive - 4.3 km
  • Hoan Kiem Lake - 6 min drive - 5.8 km
  • Hanoi Old Town Night Market - 7 min drive - 6.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 29 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 17 min drive
  • Ga Thuong Tin Station - 22 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Le Jardin - French Bistro - ‬6 min walk
  • ‪NYC Pizza - ‬3 min walk
  • ‪Hanoi Sandwich House - ‬5 min walk
  • ‪La Fiorentina Restaurant 20 Đặng Thai Mai - ‬1 min walk
  • ‪Los Fuegos - ‬4 min walk

About this property

Elegant Suites Westlake

Elegant Suites Westlake puts you within a 10-minute drive of Hoan Kiem Lake and West Lake. You can visit the spa to indulge in Thai massages, facials, or reflexology, and Camellia serves breakfast, lunch, and dinner. 2 bars/lounges and a children's pool are other highlights, and apartments offer upscale touches like fireplaces and jetted tubs. Fellow travelers say great things about the helpful staff.

Languages

English, French, Vietnamese

At a glance

DONE

Property size

    • 135 apartments
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking (fees apply)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Free area shuttle within 5 km
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Couples treatment room(s)
  • Reflexology
  • Thai massages
  • Facials
  • Body scrubs

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Refrigerator
  • Microwave
  • Espresso maker
  • Rice cooker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 1 restaurant
  • 2 bars/lounges
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per night

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Jetted bathtub
  • Hair dryer (on request)
  • Slippers
  • Bidet
  • Bathrobes
  • Free toiletries
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk
  • Conference center

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Soundproofing
  • Wheelchair accessible
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013
  • Individually decorated

Special features

Spa

Elegant Spa has 1 treatment room. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Camellia - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Parking

  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Does Elegant Suites Westlake offer free cancellation for a full refund?

Yes, Elegant Suites Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Elegant Suites Westlake?

Yes, there's a children's pool.

Are pets allowed at Elegant Suites Westlake?

Sorry, pets aren't allowed.

Is parking offered on site at Elegant Suites Westlake?

Yes, there's free self parking.

Is airport shuttle service offered by Elegant Suites Westlake?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Elegant Suites Westlake?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).

What is there to do at Elegant Suites Westlake and nearby?

Elegant Suites Westlake has 2 bars and a spa, as well as a garden.

Are there restaurants at or near Elegant Suites Westlake?

Yes, there's an onsite restaurant, Camellia.

Does Elegant Suites Westlake have private hot tubs?

Yes, each apartment has a jetted bathtub.

Does Elegant Suites Westlake have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a rice cooker, and cookware.

Does Elegant Suites Westlake have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Elegant Suites Westlake like?

Elegant Suites Westlake is a short 6-minute walk from West Lake and 7 minutes' walk from Syrena Shopping Center.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Restaurant
Lake
Location
View
Gyms (public)

What guests liked

  • The breakfast buffet offered a wide selection with fresh fruits and vegetables, good food, and a variety of options. (8 reviews)
  • The gym is spacious, well-equipped, and has a comfortable temperature with amenities such as towels and water. (3 reviews)
  • The pool is huge, clean, and well-maintained with amenities like towels, showers, and a wading pool nearby. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent

Excellent
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Terrific Stay in Hanoi

We had a wonderful stay at Elegant Suites. The room was excellent with an incredible view of the lake. We had 2 bedrooms, 2 bathrooms and a small kitchen. Breakfast was great. Staff was amazing.
Raman, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We recently had the pleasure of staying at Elegant Suites Westlake for three days, and it was an absolutely wonderful experience. From the moment we arrived, check-in was a breeze, with the staff warmly welcoming us and ensuring everything was seamless. The room was impeccable—beautifully designed, spotlessly clean, and incredibly spacious. The bathroom was equally impressive, offering ample space and modern amenities. But the highlight of our stay was the magnificent bed—so plush and comfortable that it felt like sleeping on a cloud. After long days of exploring Hanoi, coming back to such a cozy and inviting space truly felt like home. The location near West Lake provided a peaceful retreat away from the city's hustle, yet it was still conveniently close to key attractions. The hospitality was top-notch, making our stay all the more memorable. We highly recommend Elegant Suites Westlake to anyone visiting Hanoi. It’s a perfect blend of luxury, comfort, and warm hospitality!
Sheetal, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Randall, 1-night trip
Verified Expedia guest review

10/10 Exceptional

To the management staff of the Elegant Suites Westlake, Our 2 night‘s stay of January 31, 2025 and February 2, 2025 was most enjoyable. It was the warm reception of the guest Relations receptionist, Mr. Thanh that really made the 4 of us feel so very welcomed that made the hotel most inviting. It was truly a five star welcoming which we were all very impressed about through his thorough communications and professionalism as he walked us through the hotel and room briefings. He was also very committed to making our stay a 5 star experience which he succeeded in doing. The hotel gym was of the best I’ve had workouts at in a hotel. We would also like to recognize Jeny Tran’s work and follow through in the arranging of our airport, transportation, and transportation to Ha Long Bay. The communications and follow through were beyond expectations.
Randall, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A great place to stay. Lots of room and quiet. Recently renovated. Very clean and cared for.
John, 8-night business trip
Verified Hotels.com guest review

8/10 Very good

Very good property with good amenities. Unfortunately there was strange smell in the room. After informing the property manager many times, the problem was still there.
PRIYADARSI, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean and modern apartments. Everything is provided for. The pool, breakfast, front desk all excellent. We loved the spa massages. Very good therapists. Great to be away from the hustle and bustle but easy to get grab to go to old quarter. Overall a lovely stay
Sanjay, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I always enjoy my time at Elegant Suites Westlake. It is conveniently located. It is not too far from the old quarter and it is easy to get to the airport. It is far enough from the main roads that it is peaceful and much quieter than anywhere else l've stayed in the city. I enjoy the pool, gym and spa. They are never too busy so you can go at your convenience. The breakfast buffet is consistent every day with a few rotations that keep it fresh. There are good views across the lake or of the city, depending on which room you have. The staff has always been very helpful and attentive.
Zachary, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a lovely stay. Excellent staff; professional and very helpful.
Bal, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Really good place to stay, recommended
Stanislavs, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Son, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it

Lovely hotel out of the hustle and bustle with just a $4 Aud grab to old town. Massive rooms like being at home. We checked out late and sat around the pool before heading to the train station. Highly recommend
Manu, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Elegant indeed. Just a nice experience.
Diethelm, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Edward, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️
Kathlyn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Phòng ốc rộng rãi, sạch sẽ. Phòng có bếp nhưng không có đồ dùng học trợ nấu nướng như dầu ăn, gia vị... Không có đũa dùng mà chỉ toàn dao dĩa. Thế nên nếu ở lâu chắc khách phải chủ động mua đồ để nấu nướng vì chỉ cung cấp nồi xoang, bát đĩa. Khu vui chơi trẻ em dù trong nhà nhưng mùa đông lạnh không có máy sưởi ấm nên không chơi được. Nhân viên nhiệt tình, lễ phép là điểm cộng.
Linh, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome property
Brock, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Tay Ho is a great neighborhood. Close to the airport and lots of great little bars and restaurants (Vietnamese and other global treats). The staff at Elegant Suites were professional, kind and helpful. We will definitely return when we head back to Hanoi.
Lisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nipa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

PURTI, 3-night trip
Verified Hotels.com guest review

8/10 Very good

4 star feelings

The hotel room was quite big and was comfortable but honestly we didn't feel 5 star ambience and the pool was also very cold ; the breakfast didn't had vegan options
vishal, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

loved the room and the staff

Loved everything about this hotel, the room was perfect, very spacious with a view on the lake. we also had a spacious jaccuzi in the unit (!) and a washing machine. The staff were very helpful. They took their time to explain the city map/landmark and helped us make the best out of our trip
Nada, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Bruce, 2-night trip
Verified Expedia guest review