The Oriental Jade Hotel

Photo gallery for The Oriental Jade Hotel

Primary image
Outdoor pool
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, blackout drapes

Overview of The Oriental Jade Hotel

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The Oriental Jade Hotel

5.0 star property
Luxury hotel with outdoor pool, near Hoan Kiem Lake

9.6/10 Exceptional

521 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $145
Price available on 09/17/2022
Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Pool bar
  • Room service
  • Spa services
  • Business center
  • 2 meeting rooms
  • Airport pick-up service
For families
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • St. Joseph's Cathedral - 1 min drive
  • Hoan Kiem Lake - 2 min drive
  • Hanoi Opera House - 6 min drive
  • Hanoi Old City Gate - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 47 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Airport pick-up service

About this property

The Oriental Jade Hotel

The Oriental Jade Hotel offers airport pick-up service (available 24 hours). Guests can grab a bite to eat at the restaurant, or indulge in hot stone massages, body scrubs, or body treatments. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Elevator

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, body scrubs, and body treatments.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 300000 for adults and VND 300000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property is closed between October 10 and February 15.

Children & extra beds

  • Rollaway beds are available for VND 940000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - 0106639879

Also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

2/10 Poor

Yang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business trip stay
I appreciated the kind upgrade to a room with view even for my one night stay. The room was fantastic and the best is the firm pillow. Will definitely be back!
Christopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Old Quarter location and attentive staff
The hotel was very nice and located in the Old Quarter very near Hoan Kiem lake. The area was very walkable and near some great restaurants and delicious street food. The hotel room was large and had two thermostats to keep the temperature balanced. The bathroom shower was luxurious and the room furnishings made for a comfortable stay. The hotel staff were very friendly, professional and attentive. I think there was some event happening near the lake so you could hear music and drums from the room. Overall, a really fantastic find in the Old Quarter!
Clay, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Excellent front desk staff who helped us check in early and organised a great private tour with Long who was himself engaging and knowledgeable. Thank you to all ….. great room , bathroom , location ….
Alan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great services
Jeannie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Five star experience
Amazing property, service, breakfast, and location. Far better than Apricot down the street. Would definitely stay here again!
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Relaxing Hotel at Prime Location
Me and my husband stayed at the Oriental Jade Hotel as a part of our honeymoon trip and we had an amazing stay. The hotel is beautiful and well kept, we especially enjoyed the large bathroom with a really luxurious bathtubs. The hotel staff were kind, friendly, and attentive. They went above and beyond to help with any questions and inquiries we had during our stay. The spa was amazing, we each booked two appointments during our stay and it was incredibly relaxing. The spa is also priced really well and has a wide range of available options. The location is also extremely convenient. During our stay at Oriental Jade we basically were able to walk to everything we wanted to do in Hanoi and there are many cute shops and restaurant within the immediate restaurant. We would definitely stay at the Oriental Jade again and will be recommending it to anyone planning a trip to Hanoi
Valentina, 3-night trip
Verified Hotels.com guest review