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The Oriental Jade Hotel

5.0 star property
Luxury hotel with spa, near Hoan Kiem Lake

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Photo gallery for The Oriental Jade Hotel

Lake
Poolside bar
Lobby sitting area
Outdoor pool, sun loungers
Point of interest
Surrounded by Hanoi’s rich history, The Oriental Jade Hotel offers a serene retreat near Hoan Kiem Lake. Treat yourself to a rejuvenating Thai massage at O' Signature Spa, unwind with poolside cocktails or enjoy an invigorating workout in the gym.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • 2 meeting rooms
  • Airport pick-up service

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $238
CA $270 total
includes taxes & fees
Mar 26 - Mar 27

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds
Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.8 out of 10, Exceptional, 362 reviews
The price is CA $206
CA $233 total
includes taxes & fees
Mar 27 - Mar 28
GRAND HOTEL du LAC Hanoi
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About the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.6 km
  • Dong Xuan Market - 12 min walk - 1.0 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Airport pick-up service

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

The Oriental Jade Hotel offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or reflexology. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 120 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31
  • Well-lit path to entrance
  • Area rugs in public areas
  • Area rugs in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free extra futon

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps
STAR_OUTLINE

Special features

Spa

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Bed sheets are available for an extra charge (or guests may bring their own)

Children & extra beds

  • Rollaway beds are available for VND 1200000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International
State tax ID - 0106639879

Also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel offer free cancellation for a full refund?

Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Oriental Jade Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Oriental Jade Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Oriental Jade Hotel?

Sorry, there's no onsite parking at The Oriental Jade Hotel.

Is airport shuttle service offered by The Oriental Jade Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.

What are the check-in and check-out times at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at The Oriental Jade Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Oriental Jade Hotel also has a fitness center and spa services.

Are there restaurants at or near The Oriental Jade Hotel?

Yes, there's an onsite restaurant.

What's the area around The Oriental Jade Hotel like?

The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travelers say that the hotel is in a great location.

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Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Antonina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nishant, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

GEOFFREY, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, great greeting.
Wonderful welcome, and service. Explained many things to us and had a guide of how to navigate around Hanoi. Would highly recommend.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing. The staff was exceptional, the spa was superb. The only issue is the price. Totally overpriced for a very small room.
Michelle, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

AMAZING SERVICE
The service at the Oriental Jade is impeccable. The room was not luxurious but very well appointed. I would without a doubt stay at this hotel for the service alone. The front desk, food servers, and doorman were all AMAZING! They walked us out to the car with a gift at the end of our stay and did everything they could to ensure that we had a pleasant stay.
Brandi, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Diane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rob, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anand, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roei, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Solid hotel
Hotel was a solid choice, although we stayed in better options in Hanoi. Good location for the Old Quarter and French Quarter. Hotel was a little dated and wouldn’t describe it as 5-star relative to other options nearby. Breakfast that was included was lovely.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and professional service. Great location and very nice Hotel!
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The breakfast was amazing, and the rooms were clean and modern.
Imke, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is located in the heart of the old town with endless dining and shopping options within meters of stepping out. Very close to the cathedral. The staff was super friendly and helpful
Albena, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean, nice staff
Behrokh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The location was very convenient. We could walk to many major tourist attractions. The rooms were very clean and the beds were very comfortable. The breakfast buffet was great. The staff were very nice and friendly. We had a great time there and would definitely recommend this hotel to friends and family visiting Hanoi.
Barfatan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Elegant hotel. Staff service was superb
Peter, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff are amazing, room size is what is expected for being in old quarter. Overall an amzing experience
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, great location, outstanding staff
My wife and I had an excellent stay at the Oriental Jade Hotel. We were greeted very warmly upon arrival and were shown to immaculate rooms. Breakfast was excellent, and included regional specialties in addition to standard western fare. We found the staff to be attentive, kind, and always eager to help.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended. Great location, staff were attentive and very customer oriented. Room was clean and quiet. Would definitely come back again to stay here!
M, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Been in SE Asia for 6-weeks. This is the best hotel we stayed.
Kent, 2-night family trip
Verified Expedia guest review