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Sumai Hotel Apartment

3.0 star property
Kuala Terengganu hotel with indoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sumai Hotel Apartment

Beach
Standard Room
Cleanliness standards
Beach
Front of property

Reviews

6.6 out of 10

Good

Popular amenities

  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Barbecue grill(s)
The price is CA $40
CA $52 total
includes taxes & fees
Jan 5 - 6 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Separate bedroom
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
LCD TV
Ceiling fan
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Air conditioning
Kitchenette
LCD TV
Ceiling fan
3 bedrooms
Bidet
Private bathroom
2 bathrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

Highlights

Air conditioning
Kitchenette
LCD TV
Ceiling fan
2 bedrooms
Bidet
Private bathroom
2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Highlights

Air conditioning
Kitchen
LCD TV
Ceiling fan
4 bedrooms
Bidet
Private bathroom
2 bathrooms
  • City view
  • Sleeps 7
  • 1 Queen Bed and 5 Twin Beds

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Free parking
Free WiFi
Restaurant
8.4 out of 10, Very good, (143)
The price is CA $50
CA $62 total
includes taxes & fees
Jan 2 - 3 Jan 2025
Paya Bunga Hotel Terengganu
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About the area

Map
Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400

What's nearby

  • KTCC Mall - 7 min walk - 0.7 km
  • Kuala Terengganu Drawbridge - 2 min drive - 1.6 km
  • Kampung Cina - 2 min drive - 2.2 km
  • Pasar Payang - 3 min drive - 2.3 km
  • Crystal Mosque - 10 min drive - 8.0 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • ‪Zus Coffee - ‬7 min walk
  • ‪Nasken Coffee KTCC - ‬6 min walk
  • ‪Uncle Chua Signature - ‬5 min walk
  • ‪Texas Chicken - ‬8 min walk
  • ‪Z-Bajet. Restoran - ‬3 min walk

About this property

Sumai Hotel Apartment

When visiting Kuala Terengganu, Sumai Hotel Apartment is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bintang Laut, which serves local and international cuisine and is open for breakfast, lunch, and dinner.

Languages

English, Malay

At a glance

Hotel size

  • 64 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 100 percent for credit card payments
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Bintang Laut - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 100 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Kuala Terengganu
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu

Frequently asked questions

Does Sumai Hotel Apartment offer free cancellation for a full refund?
Yes, Sumai Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sumai Hotel Apartment?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Sumai Hotel Apartment?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sumai Hotel Apartment?
Yes, there's free self parking.
What are the check-in and check-out times at Sumai Hotel Apartment?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Sumai Hotel Apartment and nearby?
Sumai Hotel Apartment has an indoor pool.
Are there restaurants at or near Sumai Hotel Apartment?
Yes, Bintang Laut offers local and international cuisine.
What's the area around Sumai Hotel Apartment like?
Sumai Hotel Apartment is a short 7-minute walk from KTCC Mall and 14 minutes' walk from Batu Buruk Beach.

Sumai Hotel Apartment Reviews

Reviews

6.6

Good

6.2/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Good

Near to mosque, food court
Mohd Nizam, 1-night family trip
Verified Expedia guest review

2/10 Poor

The windows of our apartment room were not soundproofed at all, as such the nonstop noise from road traffic was unbearable. Do avoid this property if you need a good night rest before your onward journey.
KC, 2-night family trip
Verified Expedia guest review

6/10 Good

Would never come again
Very poorly maintained. Dirty room, even the parking area was dirty and not maintained well. Room was not up to par. Toiletries provided were too little. Rooms were very smelly and AC not working well. Not worth the money. Such a disgrace to Terengganu tourism. Please never come here 👎
Hannis, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Toilet not bright enought. Shower area without holder for sampoo and bath foam. No bath tower rail. The tooth brush and others have to be requested only provided. It do not have hotel type of service.
KIM BIOW, 3-night family trip
Verified Expedia guest review

8/10 Very good

zaini, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Minimal tapi boleh stay lagi.
Aircond rosak tapi lepas maintance datang, sejuk semula :) Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna. Tapi semua selesai dalam masa kurang 30 minit. TQ Sumai :-) Lantai toilet licin. Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu. Overall okeh, suka :D Tp staff sangat membantu, tq.
Nor Afida, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Location to surrounding
1-night family trip
Verified Expedia guest review

4/10 Fair

Overall disappointing. I will not come again.
1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

will repeact
1-night family trip
Verified Expedia guest review

6/10 Good

good staff
Nurul, 1-night family trip
Verified Expedia guest review

4/10 Fair

Haziman, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Just normal aprtment nothing awesome
M Aizuddin, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Scary,dirty. The property is poorly maintained
Kc, 3-night business trip
Verified Expedia guest review

2/10 Poor

Hotel should close down
Damage and dirty rooms. Leakage at 3 out of 4 rooms we booked. Lights broken so rooms are dimmed. It looks horror because it's old and dark. Toilets are yucky with stains and hair. It's smell bad because I don't think they ever wash or vacuum the curtain and carpet. It's just disgusting. We stayed because we have to attend a workshop at this hotel. Attempts to load picture but hotel.com seems to disallowed it
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Smelly place, cat can walk into buffet area. The worst hotel i had stay. But food is ok.
Mei lian, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Noormawati omar, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Can stay with big family in 1 apartment
Bella, 1-night family trip
Verified Expedia guest review

6/10 Good

The front door very old. The interior concept also old. But overall the room is clean.
WAN, 1-night family trip
Verified Expedia guest review

8/10 Very good

Friendly staff.
Need major refurbishments. Doors, cabinets and bed frame needs to be replaced.
surya, 1-night family trip
Verified Hotels.com guest review

6/10 Good

hotel need upgrade
Azharuddin, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Ok.good palace
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Spacious and d staff are friendly and polite Need more power plug especially in the bedroom
1-night family trip
Verified Expedia guest review

6/10 Good

I had a 2 bedroom apartment, great space, but outdated, need renovation and also Wi-Fi was terrible.
1-night romance trip
Verified Expedia guest review