John Paul II - Balice Airport (KRK) - 33 min drive
Turowicza Station - 9 min drive
Kraków Prokocim Station - 10 min drive
Kraków Główny Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
Aura - 2 min walk
Glonojad - 3 min walk
Korba - 2 min walk
Alejo’s Tapas Grill&Wine - 1 min walk
Royal Curry - 2 min walk
About this property
Hotel Indigo Krakow - Old Town by IHG
Hotel Indigo Krakow - Old Town by IHG features a rooftop terrace and puts you just steps from Royal Road. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Filipa 18, which serves Polish cuisine. A bar/lounge, a sauna, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, German, Polish, Russian
At a glance
Hotel size
56 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking limited
Offsite parking nearby (PLN 60 per day; reservations required)
Street parking available
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (late night)
Snack bar/deli
What to do
Golfing
Working away
Business center
Meeting room
Computer station
Conference space (904 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Rooftop terrace
Library
24-hour fitness center
Sauna
Banquet hall
Accessibility
Wheelchair-accessible bathroom vanity
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairways
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height desk
Low-height bed
Grab bar in bathtub
Accessible bathtub
Visual fire alarm
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Individually decorated
Heated floors
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Dining
Filipa 18 - This restaurant specializes in Polish cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 60.0 per night
Airport shuttle for children between the ages of 14 and 17 costs PLN 110 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 60 per accommodation, per day
Parking
Parking is available nearby and costs PLN 60 per day (66 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town By Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Kraków
Hotel Indigo Krakow - Old Town by IHG Hotel Kraków
Frequently asked questions
Does Hotel Indigo Krakow - Old Town by IHG offer free cancellation for a full refund?
Yes, Hotel Indigo Krakow - Old Town by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo Krakow - Old Town by IHG?
Yes, pets are welcome. There's a charge of PLN 60 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Indigo Krakow - Old Town by IHG?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel Indigo Krakow - Old Town by IHG?
Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
What are the check-in and check-out times at Hotel Indigo Krakow - Old Town by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Indigo Krakow - Old Town by IHG and nearby?
Hotel Indigo Krakow - Old Town by IHG has a 24-hour fitness center and a sauna.
Are there restaurants at or near Hotel Indigo Krakow - Old Town by IHG?
Yes, Filipa 18 offers Polish cuisine.
What's the area around Hotel Indigo Krakow - Old Town by IHG like?
Hotel Indigo Krakow - Old Town by IHG is in Kraków City Centre, a short 1-minute walk from Royal Road and 10 minutes' walk from Main Market Square.
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Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Feb 2025
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Feb 2025
Great stay at Indigo
Very helpful, friendly and professional staff. Breakfast was great and served very quickly. Really nice building and rooms, and cleanliness was of a high standard. And very close to the main square in Krakow.
Adrian
Adrian, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2025
Excellent
Very friendly with excellent service
TK
TK, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Sam
Sam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Great staff and location
Nice hotel with friendly, helpful staff. Excellent location close to the central train station and the old town.
Chadwick
Chadwick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
rodolfo
rodolfo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Great location and amazing staff!
We enjoyed our stay here. Perfect walking distance to areas we wanted to visit. The hotel was very clean & confortable. The staff was friendly. Breakfast wasn't included but delicious.
Renea
Renea, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Simon
Simon, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
What a great property. A short walk to the square but that gave it a quiet atmosphere which we loved. Fabulous building and rooms. Bathrobes and slippers provided. Yes!!!!! The bar was wonderful. Transportation easy to and from airport which was very affordable. Right next door to local farmers market. We loved this city, this hotel and how close it is to all attractions.
Karen
Karen, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Sep 2024
Location is perfect. Great staff.
Brandon
Brandon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Beautiful hotel with very kind staff. Good breakfast and well equipped gym.
Lucas
Lucas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Everything was amazing! Very friendly staff and environment. We would definitely stay again!
Jonathan
Jonathan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Very nice hotel!
Patryk
Patryk, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
virgil
virgil, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jul 2024
Anders
Anders, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jul 2024
Excellent location, service. Receptionist helped me to find IHG membership number to extend my check out time.
junboum
junboum, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jul 2024
Very well appointed hotel, close to Old Town and train station. Friendly staff, clean space, and very comfortable.
Alfie
Alfie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
A great hotel choice in Krakow
Can strongly recommend this hotel. Such nice rooms, great food and perfect service. The location made it easy to get to the hotel from the train and easy to walk from to see the most popular places in Krakow.
Martina
Martina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2024
Very clean. Friendly and courteous staff. Great proximity. Hotel was very clean.
David
David, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
Staff were attentive, and very nice, and helped us with getting a taxi back to the airport . The hotel was clean and tidy. I liked the decor, and breakfast very great!