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Ngong Hills Hotel

3.5 star property
Nairobi hotel with restaurant and bar/lounge

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Photo gallery for Ngong Hills Hotel

Lunch and dinner served, international cuisine
Lobby sitting area
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Lobby sitting area
Fridge, coffee/tea maker
In the heart of a shopping district, Ngong Hills Hotel offers a tranquil retreat with a garden and coffee shop. Enjoy lunch or dinner at the on-site restaurant, stay connected with in-room WiFi, and unwind with newspapers in the lobby. Previous guests appreciate this hotel's convenient location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
The current price is CA $112
CA $132 total
includes taxes & fees
Jun 16 - Jun 17

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suites

Flat-screen TV

Superior Suites

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
  • 490 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room with City View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Twin Room with City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 210 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • 210 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room with private Bathroom

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room with private Bathroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
  • 490 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
Exterior

The Crossroads Hotel Westlands

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 83 reviews
The price is CA $105
CA $123 total
includes taxes & fees
Jun 17 - Jun 18
The Crossroads Hotel Westlands
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About the area

Map
Ngong Road, Nairobi

What's nearby

  • Yaya Centre - 10 min walk - 0.9 km
  • Nairobi Hospital - 2 min drive - 1.9 km
  • University of Nairobi - 5 min drive - 3.7 km
  • Kenyatta International Convention Centre - 6 min drive - 4.4 km
  • Sarit Centre - 7 min drive - 5.1 km

Getting around

  • Nairobi (WIL-Wilson) - 15 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive
  • Syokimau Station - 30 min drive
  • Lukenya (Kitengela) Station - 31 min drive
  • Syokimau SGR Railway Station - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Java House - ‬8 min walk
  • ‪Sherlocks Den - ‬7 min walk
  • ‪Mama Oliech's Restaurant - ‬11 min walk
  • ‪Ashaki Grill & BBQ - ‬6 min walk
  • ‪Dial-A-Cake Restaurant - ‬6 min walk

About this property

Ngong Hills Hotel

Located just 3.7 mi (5.9 km) from the airport, Ngong Hills Hotel offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, French, Swahili

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Computer station
  • Conference space (107640 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 51
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Area rugs in room
  • Smooth flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 to 35 for adults, and USD 10 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Ngong Hills Hotel Nairobi
Ngong Hills Hotel
Ngong Hills Nairobi
Ngong Hills
Ngong Hills Hotel Hotel
Ngong Hills Hotel Nairobi
Ngong Hills Hotel Hotel Nairobi

Frequently asked questions

Does Ngong Hills Hotel offer free cancellation for a full refund?

Yes, Ngong Hills Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ngong Hills Hotel?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Ngong Hills Hotel?

Yes, an airport shuttle is available. The charge is USD 35 per vehicle.

What are the check-in and check-out times at Ngong Hills Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

Is there an onsite casino at Ngong Hills Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (3-min drive) is nearby.

What is there to do at Ngong Hills Hotel and nearby?

Ngong Hills Hotel has a garden.

Are there restaurants at or near Ngong Hills Hotel?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Ngong Hills Hotel like?

Ngong Hills Hotel is in Woodley, a short 14-minute walk from Yaya Centre and 8 minutes' walk from Prestige Plaza.

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Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Service staff
Location
Room

Reviews

6/10

Everything is just average
3-night romance trip

6/10

The broken window in my room made me feel cold.
4-night business trip

6/10

The hallways are dirty
5-night business trip

8/10

13-night trip

8/10

3-night business trip

4/10

I didn't like anything abt the property.
6-night family trip

10/10

So friendly! Wonderful experience! This was our second stay in 2 years and although it isn’t super close to airport, I feel like I could bypass other options because of the service, cleanliness, and great restaurant!
1-night business trip

10/10

The property need to have a better Internet system, and they need to let people be aware that they are responsible for their driver to and from the airport. Other than that the hotel is in a great location. The restaurant food was great and the staff was outstanding they had a lot of respect from the people that let you in the gate to the ones twho prepare your food to the one who clean your room to the ones at the front desk, I enjoyed everything about my stay at this hotel. I stayed there for 12 days and my stay was amazing. This hotel had the best staff I ever meet. I love the way everyone greeted you on a daily basis.
12-night romance trip

2/10

1-night trip

8/10

Was good and convenient for my needs.
9-night trip

10/10

1-night trip

10/10

1-night trip

10/10

Location is great
1-night trip

8/10

7-night business trip

10/10

An affordable four star hotel. Worth trying
1-night family trip

8/10

Hotel was okay for one night staying.
1-night family trip

6/10

Liked their clean room. Friendly staff too. Disliked: when I extended my stay by 2 days, they hicked prices opportunistically
3-night business trip

4/10

1-night trip

10/10

Very clean and well equipped room. Service was great too - prompt service despite a midnight check-in and very accommodating to my request for a quiet room and late check-out.
1-night trip

8/10

The exterior of the hotel made me question my choice, but our driver said it was very nice. The receptionist was helpful though not overly pleasant. The room was beautiful, modern, comfortable. The location was excellent and not far from the CBD. We would definitely stay here again.
1-night family trip

4/10

There was Disco music palying that would have kept us awake and we had to change rooms twice to even get to sleep. The room that we were finally put in was small and stuffy.
1-night family trip

8/10

All good for the price point. Convenient to coffee, shopping, places to eat. Not far from CBD. The Wi-Fi sucks but everything else is pretty good.
2-night business trip

10/10

Staff always willing to help. Rooms are quiet and exceptionally clean!
1-night trip with friends

10/10

1-night trip

10/10

Excellent check-in. Room was ready and great choice. Lobby is small with 5 chairs but 100 feet away is great indoor/outdoor lounge areas with room for 50 meetings of business men at same time. Breakfast buffet is a real value when pre-booked in room rate. Excellent food choices, 3 juices, 3 cereals, 10 hot entrees, custom eggs to order, 6 breads, great coffee, 5 fruits for dessert. 20 foot long buffet for breakfast is impressive. Dinner is also buffet just different choices and is expensive and only fair . On busy street which is under construction so there is a constant traffic jam. One hour from airport due to traffic. Nice indoor/outdoor bar for drinks at night. Very good security. No pool or business center. Fast modern elevators. Stayed four nights on business. Would come back again.
3-night business trip