Step into SMARTments business Wien Hauptbahnhof, an eco-certified aparthotel near Vienna State Opera. Enjoy express check-in and unwind in your room with free WiFi, then head to the lobby for a refreshing drink from the water dispenser or vending machine. With its central location close to Belvedere, this property is perfect for exploring.
Quartier Belvedere (Arsenalstraße) Station - 7 min walk
Alfred-Adler-Straße Tram Stop - 5 min walk
Sudtiroler Place S-Bahn - 5 min walk
Columbusplatz Tram Stop - 6 min walk
Restaurants
Starbucks - 2 min walk
Leberkas-Pepi - 2 min walk
Burger King - 3 min walk
Heberer - 2 min walk
Green Express - 2 min walk
About this property
smartments Wien Hauptbahnhof
At smartments Wien Hauptbahnhof, you'll be just a 5-minute drive from Vienna State Opera and Belvedere. Conveniences like kitchens are in all apartments, along with Smart TVs and free WiFi. The property is just a short walk to public transportation: Alfred-Adler-Straße Tram Stop is 5 minutes and Sudtiroler Place S-Bahn is 5 minutes.
Languages
English, German
At a glance
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Property size
162 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Kitchen
Refrigerator
Stovetop
Microwave
Dishwasher
Toaster
Cookware/dishes/utensils
Water dispenser
Dining
Coffee/tea in a common area
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Hair dryer
Entertainment
32-inch Smart TV with satellite service
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Soundproofing
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Limited housekeeping
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Vending machine
Location highlights
Near the airport
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
General
162 rooms
Built in 2017
Double-glazed windows
Energy-saving switches
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping is provided every 14 days.
Also known as
SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna
Frequently asked questions
Does smartments Wien Hauptbahnhof offer free cancellation for a full refund?
Yes, smartments Wien Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at smartments Wien Hauptbahnhof?
Sorry, pets aren't allowed.
Is parking offered on site at smartments Wien Hauptbahnhof?
Sorry, there's no onsite parking at smartments Wien Hauptbahnhof.
What are the check-in and check-out times at smartments Wien Hauptbahnhof?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Does smartments Wien Hauptbahnhof have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around smartments Wien Hauptbahnhof like?
Smartments Wien Hauptbahnhof is a short 5-minute walk from Alfred-Adler-Straße Tram Stop and 8 minutes' walk from Belvedere.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Room
Bed
Train station
Trains
Lobby
Apartment
Summer
Bathroom
Coffee maker
Reviews
10/10 Exceptional
Jun 8, 2025
Vienna is a big disappointment.
Dawn E
Dawn E, 5-night trip
Verified Hotels.com guest review
6/10 Good
Jun 8, 2025
Not secure
Communication was terrible at first neither emails nor whatsapp line was working. Last day when sleeping somebody entered the room and told us that it is her room and room should be free??!! Definitely not a secure place and will not stay there again.
Seza
Seza, 2-night trip
Verified Hotels.com guest review
6/10 Good
May 26, 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
May 22, 2025
Jon
Jon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2025
Nicolas
Nicolas, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
Apr 23, 2025
Prepare ear plugs just in case
Hotel is clean and next to train station. Price is reasonable. The height of the room is the issue because the footstep of upper floor can be heard clearly. I had bad luck because the guest of my upper floor couldn’t stop walking until midnight.
Yaote
Yaote, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2025
Ashraf
Ashraf, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Apr 16, 2025
Stingy on the little things
Arrived for a 9 nights stay
Told only one clean in the stay only one towel and in linen cupboard up the hallway, there was supposed to be extra towels but there was none
For my nine night stay I had three coffees in my room
When I asked about, could I get some extra coffees?
They told me I could buy them in the foyer as the three copies were just a complimentary gift
3 coffees for nine nights and then expect you to buy more. I didn’t even have a price on them in the foyer. Just tap your card. It could’ve been two euros each.
Trevor
Trevor, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 5, 2025
Great place to stay to experience Vienna
This is a really reasonably priced and comfortable place to stay. It has super convenient access to public transport links, enabling quick journeys all across Vienna.
Lucy
Lucy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2025
Very good experience
Leslie
Leslie, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2025
Centrally located
Christopher
Christopher, 4-night trip
Verified Expedia guest review
8/10 Very good
Mar 4, 2025
The property is just a short walk from the tube station, making it easy to reach the city centre. The room was clean and well-equipped for long stays, with a stove and dishwasher adding to the convenience. However, there were a couple of minor drawbacks—the phone in the room wasn’t working, and no toothbrush or toothpaste was provided. Despite these small issues, the overall experience was great for the price. Would recommend!
Reihaneh
Reihaneh, 4-night business trip
Verified Expedia guest review
8/10 Very good
Feb 16, 2025
Nice location
The hotel was very close to city transportation that mean walking distance 5 min. It was close to restaurants and shopping malls. It had super nice location. Our bed wasn’t comfortable but it’s ok.
Mehmet Said
Mehmet Said, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 16, 2025
Timothy Edward
Timothy Edward, 11-night trip
Verified Expedia guest review
8/10 Very good
Feb 15, 2025
Convenient and friendly.
The lady at reception was excellent. She was friendly and professional and welcoming. The facilities were in great condition, and it is in a very handy location near the Hauptbahnhof. The only real downside for a modern building was the lack of any air or ventilation control other than the window.
Gareth
Gareth, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 3, 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 2, 2025
A good property to stay . Very close to the central station.
Josh
Josh, 1-night business trip
Verified Expedia guest review
6/10 Good
Jan 10, 2025
Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.
Bradley
Bradley, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
Jan 8, 2025
Only once did we see an employee sitting behind the front desk. No one was around when we needed them. If you need to check out of a hotel elsewhere in the city and then move over to Smartments, your luggage might just have to sit unattended in the lobby if you can’t reach anyone on the phone. I won’t stay here again due to the limited hours of expected front desk availability, let alone the actual nearly non-existent availability of hotel staff.
Jennie
Jennie, 7-night family trip
Verified Expedia guest review
6/10 Good
Jan 6, 2025
Nino
Nino, 11-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 27, 2024
Decent location, as described. Fuss-free check-in.
Yi Xuan
Yi Xuan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2024
Well equiped kitchen and cleaning supplies. Super close by a big train hub.
Liliana
Liliana, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 10, 2024
Great value and an ideal location. We were pleasantly surprised.
Daniel
Daniel, 1-night trip
Verified Expedia guest review
6/10 Good
Dec 3, 2024
I was so disappointed at this experience. It was new to me the no contact check in and it’s basically everting contactless. We had questions and request and had to wait for the next day to receive answers. However the place itself is at an amazing location. Great access to trains and buses.