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Old Town Palace Guest House

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for Old Town Palace Guest House

Lobby sitting area
Interior entrance
Lobby sitting area
Shower, free toiletries, hair dryer, slippers
Breakfast served, local and international cuisine
In the heart of Hanoi, Old Town Palace Guest House offers a tranquil retreat. Explore St. Joseph's Cathedral and Hanoi Old Town Night Market, then return to enjoy dry cleaning services and bike rentals for your next adventure.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Stovetop
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Day Use - 3 Hours Only)

Minibar, desk, free WiFi, bed sheets

Superior Double Room (Day Use - 3 Hours Only)

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Minibar, desk, free WiFi, bed sheets

Superior Single Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bidet
Hair dryer
Minibar
Electric kettle
Stovetop
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds
Premium bedding, in-room safe, desk, laptop workspace

Sumitomo19- Linh Lang Apartments

  • Kitchen
  • Laundry facilities
  • Free WiFi
  • Air conditioning
6.0 out of 10, 1 review
The price is CA $30
CA $34 total
includes taxes & fees
Jun 5 - Jun 6
Sumitomo19- Linh Lang Apartments
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About the area

Map
30 Lane Tam Thuong, Hang Bong, Hoan Kiem, Hanoi

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 7 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 42 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mỳ Phố - ‬2 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪Hanoi Garden Restaurant - ‬2 min walk
  • ‪Tung's Kitchen - ‬2 min walk
  • ‪Nem Chua Rán Bà Già - Hàng Bông - ‬1 min walk

About this property

Old Town Palace Guest House

Old Town Palace Guest House puts you in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within just a 10-minute walk.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Stovetop

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This diner specializes in local and international cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hanoi Old Town Palace Guest House Hotel
Old Town Palace Guest House Hotel
Old Town Palace Guest House
Hanoi Nusmile's Home 3
Old Town Guest House Hanoi
Old Town Palace Guest House Hotel
Old Town Palace Guest House Hanoi
Hanoi Old Town Palace Guest House
Old Town Palace Guest House Hotel Hanoi

Frequently asked questions

Does Old Town Palace Guest House offer free cancellation for a full refund?

Yes, Old Town Palace Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Old Town Palace Guest House?

Sorry, pets aren't allowed.

Is parking offered on site at Old Town Palace Guest House?

Sorry, there's no onsite parking at Old Town Palace Guest House.

Is airport shuttle service offered by Old Town Palace Guest House?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Old Town Palace Guest House?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Old Town Palace Guest House?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Old Town Palace Guest House like?

Old Town Palace Guest House is a short 7-minute walk from Hoan Kiem Lake and 5 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

Need more mentenance

I booked single room but when I got there, it wasn't available. That was ok, gave me a Family room. That was run down not clean room. The windows not shut. But the bed was comfortable.
1-night trip
Verified Hotels.com guest review

6/10 Good

Yoshie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Got message from hotel that they had water issue and so they put me up in one of their other hotels. A long way from where I originally wanted to be. Beds in the other hotel were hard as rock. I wanted to stay at this place because people reviewed said it had comfortable beds. Very unhappy about whole thing
Doug, 1-night trip
Verified Hotels.com guest review

4/10 Fair

She said it was my job.

I had to pull frigerator out and plug it in and the tv. She said that was my job. When i left the key at the front desk where i layed it is where it stayed while i was gone. Anyone could have pick it up and went into the room. At time there was no one at the front desk.
Hakim, 2-night trip
Verified Hotels.com guest review

6/10 Good

Billy, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Lucy at the front desk was very helpful and spoke English quite well. The room was clean other then a few stains on the bed sheets. It was hard to find when you first arrive but it is in a good area for walking around the city. The bed was comfortable and there was a view out the window. We stayed on the fifth floor, no elevator so it’s a hike up, but it was a nice room overall. We would stay here again.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice stay, off the beaten path

Had a great experience here the last few days. Staff was very accommodating and rooms and bathroom were clean. Lucy was very helpful withhelping to organize trips for us and arranging transportation. We would definitely stay here again. Down an alley so don’t be confused but nice that it takes you away from the street traffic.
Christopher M, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

comfortable stay

friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities
Khoo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

comfortable stay

friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities
Khoo, 2-night trip
Verified Expedia guest review

8/10 Very good

Not bad at all for the price

Good one night stay! What can you expect paying £12 for two. We were on the 5th floor (at the top), so that was a workout to go up and down everytime. Room was small and with our room (502), you actually enter the bathroom first. Bathroom had no amenities, so bring your own soap and shampoo. The room only has a kettle, mini fridge and TV (and of course a bed with sheets). Breakfast was basic, but good it's included. What was great was the location, so close to the lake. The staff were very friendly and helped to arrange bus tickets for our onward journeys!
Samuel, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Greta afforable choice!

It was a small, but very clean and efficiently set-up room. Very good AC and wifi, and overall, great for the price! They gave us a room on the fifth floor, with lots of light. Our hosts were very friendly and accommodating. And the neighborhood is cute--hidden off a back alley, you walk past local fresh fruit & meat & fish vendors that you don't see on the main streets of the old quarter. A great, affordable choice!
Rachel, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great location helpful.staff

Great location tom the manager was fabulous. Room was decorated lovely for our engagement. Great location lovely rooms. Helpful service
Verified Hotels.com guest review

8/10 Very good

Overall comfortable

Fair prices on tours. A little hard to find at first but worth it if you want a quiet spot to sleep. Yet you are close enough to the action.
FRANK MURTON, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Very bad.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Budget accommodation

It's was fine. The host was a little pushy and the breakfast was terrible. We checked out after 1 night.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good value for money

Was clean and close to everything. Only thing that needs improvement is the bread for breakfast. Didn't taste very fresh, so they should have toasted it.
3-night romance trip
Verified Hotels.com guest review

6/10 Good

Wonderful facilities, but awful customer service

The rates were good facilities were new and very comfortable. However, it was extremely confusing to find and the staff was extremely inhospitable. If you value customer service over the condition of the room, I would not recommend. I will not come back.
Verified Hotels.com guest review

8/10 Very good

Nice place near the local attraction

Nice hotel. Friendly staffs, they recommended me to go to nearby attraction. Very close with Hoan Kiem Lake which is a nice place to spend an evening. They provided a tour and also private car to take you to the airport. At that time, charge me 300K local currency.
Verified Expedia guest review

8/10 Very good

Old guest Hotel

Udmærket Hotel. Lobbyen var en smule beskidt, men værelset var fint og rent. Vi oplevede dog strømafbrydelser et par gange, og wifi-forbindelsen var ikke specielt god. Et fint sted til en enkelt eller to overnatninger.
Martin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

HIROKI, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ligger på en lugn liten gata mitt i gamla stan. Enkel god frukost och rent på rummet uppskattade vi.
Kerstin, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Greit hotell i hjertet av gamlebyen

Greit hotell for prisen i hjertet av gamlebyen. Vi sov her to netter og var rimelig fornøyde med beliggenheten og personalet på hotellet. De hjalp oss med aøt fra cruise i Ha Long Bay til togbilletter til Sapa. Ulempen var alt bråket utenfor vinduet vårt da noen startet å borre hver natt kl 02. I tillegg var veggene utrolig tynne på vårt rom, så vi hørte alt naboene våre gjorde.
Markus, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Omer, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

très bien situé et confortable

hôtel calme avec des lits très confortables et en plein coeur du vieux quartier.
Mélissa, 1-night family trip
Verified Hotels.com guest review