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Grand Ion Delemen Hotel

5.0 star property
Mountain hotel with indoor pool, near First World Plaza

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Photo gallery for Grand Ion Delemen Hotel

Indoor pool
Indoor pool
Premier Twin Room
Exterior
Indoor pool
When you stay at Grand Ion Delemen Hotel, you'll be within a 10-minute drive of Genting SkyWorlds Theme Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the overall property condition.

Reviews

7.2 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
The current price is CA $58
CA $67 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
2 bedrooms
Rainfall showerhead
Private bathroom
Bathrobes
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse

Penthouse | Living area

Penthouse

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
3 bedrooms
Rainfall showerhead
2 bathrooms
Bathrobes
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 King Bed

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Living area

Family Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living area

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
3 bedrooms
  • 126 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
Interior

Le Vert Boutique Hotel

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
8.8 out of 10, Excellent, 26 reviews
The price is CA $58
CA $73 total
includes taxes & fees
May 4 - May 5
Le Vert Boutique Hotel
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About the area

Map
Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

  • Skytropolis Indoor Theme Park - 9 min drive - 4.8 km
  • Genting SkyWorlds Theme Park - 9 min drive - 4.7 km
  • Arena of Stars - 9 min drive - 5.0 km
  • First World Plaza - 11 min drive - 5.7 km
  • Genting Highlands Premium Outlets - 18 min drive - 10.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Kuala Lumpur International Airport (KUL) - 114 min drive
  • Batang Kali Station - 45 min drive
  • Rasa Station - 49 min drive
  • Kuala Lumpur Gombak Station - 52 min drive

Restaurants

  • ‪Starbucks - ‬11 min drive
  • ‪1 Meter Teh - ‬10 min drive
  • ‪Xing Fu Tang 幸福堂 - ‬11 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Pauline’s - ‬11 min drive

About this property

Grand Ion Delemen Hotel

When you stay at Grand Ion Delemen Hotel, you'll be within a 10-minute drive of Genting SkyWorlds Theme Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 611 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ziplining

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (4896 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kembali Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Fairy Tales - This café serves dinner and light fare. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 60 for adults and MYR 30 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel offer free cancellation for a full refund?

Yes, Grand Ion Delemen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Ion Delemen Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Grand Ion Delemen Hotel?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Grand Ion Delemen Hotel?

No, this hotel doesn't have a casino, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are both nearby.

What is there to do at Grand Ion Delemen Hotel and nearby?

Have fun with onsite activities like rock climbing, ziplining, and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Grand Ion Delemen Hotel also has a garden.

Are there restaurants at or near Grand Ion Delemen Hotel?

Yes, there's an onsite restaurant that offers local and international cuisine.

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Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Lobby
Building
Service staff
Breakfast
Toilet
Tower
Wifi
Shuttle
Food

Reviews

2/10 Poor

Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
Ravind, 2-night family trip
Verified Wotif guest review

4/10 Fair

Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Fionne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Place is very clean and nice to stay
lily, 2-night family trip
Verified Expedia guest review

6/10 Good

Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Vaibhav, 2-night family trip
Verified Expedia guest review

6/10 Good

yang, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible hotel

what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Dheeraj, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Worst stay ever.

The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Ming En, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Had to pay MR$80/night for baby cot. Not complimentary. Paid cash for the cot & gov tax but unable to give receipt. Advised that receipt will be forwarded to email. In the room, quite a few amenities are out of order like the in room safe, the buttons for “do not disturb”, etc..
Geok, 3-night family trip
Verified Expedia guest review

8/10 Very good

Lamphone, 2-night trip
Verified Expedia guest review

2/10 Poor

Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Luis, 2-night family trip
Verified Expedia guest review

2/10 Poor

Jermaine, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Old tired and lots of mold!

Was unable to stay room was old, clearly not been used or cleaned for a while and worst of all curtains were full of mold. On discovering this we refused to stay in the room and on returning to reception were half heartedly spoken to about moving room before we had to make a decision to resolve the issue which was to go stay in another hotel. Which was excellent (Swiss gardens)
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Sarah, 1-night family trip
Verified Expedia guest review

6/10 Good

Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Travis, 3-night trip
Verified Expedia guest review

2/10 Poor

I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
Pankaj, 3-night family trip
Verified Expedia guest review

2/10 Poor

Zero customer service and the property is dirty. Parking is day light robbery
Suresh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Mohammed Rizwanul, 3-night family trip
Verified Expedia guest review

8/10 Very good

The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
Mannan, 2-night family trip
Verified Expedia guest review

4/10 Fair

I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
Norikazu, 3-night family trip
Verified Expedia guest review

2/10 Poor

There was a construction near to the property and this was not informed in their website and nor the staff feel sorry about it
Meyy, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
LEE YOW, 2-night family trip
Verified Expedia guest review

2/10 Poor

Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Soh, 3-night family trip
Verified Expedia guest review

4/10 Fair

Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Eric, 1-night family trip
Verified Expedia guest review

4/10 Fair

I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
Kooi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
monique, 1-night trip
Verified Expedia guest review