Grupotel Orquidea

4.0 star property
Beachfront hotel with spa, near San Agustin Beach

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Photo gallery for Grupotel Orquidea

Exterior
On the beach, black sand, beach volleyball
Lobby sitting area
In-room safe, desk, free WiFi, bed sheets
Balcony view
Grupotel Orquidea, an upscale family-friendly hotel in Bahia Feliz, offers a sun-kissed retreat with 4 outdoor pools and a children's pool featuring a waterslide. Unwind at the spa with treatments like sports massages or manicures/pedicures. Enjoy meals at any of the 3 on-site restaurants or grab coffee from the cafe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Fitness center
  • Sauna
  • Children's pool
  • Waterslide
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace

For families (6)

  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $165
CA $177 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
In-room safe
Wardrobe or closet
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • Bahía Feliz - 10 min walk - 0.8 km
  • Sioux City Park - 6 min drive - 2.9 km
  • San Agustin Beach - 10 min drive - 3.8 km
  • Yumbo Shopping Center - 12 min drive - 7.9 km
  • Maspalomas Dunes - 14 min drive - 9.4 km

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

At Grupotel Orquidea, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute drive of San Agustin Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy, and mani/pedis. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. A fitness center, a sauna, and a children's pool are other highlights.

All-inclusive

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

At a glance

DONE

Hotel size

    • 255 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Lifeguard on site

What to do

  • On the beach
  • Beach volleyball
  • Pool table
  • Windsurfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

Does Grupotel Orquidea offer free cancellation for a full refund?

Yes, Grupotel Orquidea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Orquidea?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Grupotel Orquidea?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Grupotel Orquidea?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grupotel Orquidea and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grupotel Orquidea also has 2 bars, a waterslide, and a sauna, as well as a Turkish bath, an arcade, and a garden.

Are there restaurants at or near Grupotel Orquidea?

Yes, there are 3 onsite restaurants.

What's the area around Grupotel Orquidea like?

Grupotel Orquidea is a short 10-minute walk from Bahía Feliz and 11 minutes' walk from Las Palmas Beaches.

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Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel stay

Everything was great.
laima, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Brandon, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Muzy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Valentin, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

George, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Yuriy, 1-night family trip
Verified Expedia guest review

8/10 Very good

Clean, and staff very friendly
Russell, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Mark, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024
Mercedes Judith, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Elliot, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brooke, 5-night trip
Verified Expedia guest review

8/10 Very good

veerle, 2-night trip
Verified Expedia guest review

2/10 Poor

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
2-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

The facility was spotless, the food was great and the staff were very helpful.
5-night romance trip
Verified Ebookers guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Den blomstrande Orquidea

Hotel Orquidea har ett fantastiskt läge och är mycket omtyckt av många gäster som återkommer regelbundet. Jag är en av dem som tidigare kom med min man och nu ensam. Vi var alltid nöjda med rum, personal, måltider och underhållning. Nu var jag ensam i mars och fick ett rum på sjätte våningen med den bästa utsikten över Atlanten. Inma Bolanos som är serviceansvaring på detta plan tog hand om mig och skapade en väldigt trevligt familjär stämning. Inma är proffs, städar snabbt och nogrann i varje detalj och dessutom är mycket karismatisk. Hon gör sitt bästa att nöja gäster. Jag vill också nämna annan servicepersonal som jag träffat som Jose och Gilberto. På Orquideas restaurang kan man äta goda frukost- lunch och middagsbufeer. Kökspersonal är väldigt snäll och bemöter gäster med ett fint leende trots arbetsstress och köksvärme. Jag vill beröma Dris som tillagar äggrätter och Angelo som sköter tillagning av fiskrätter. På Orquidea finns det mycket aktiviteter både för små och stora. Jag tränar ofta på gym där Candy sköter om lokalen och trevligt bemöter människor. På kvällarna kan man avnjuta av varierande underhåll med sång, dans, flamencoshow, cirkusakrobatik och disco. Hotellets verksamhet leds bland annat av biträdande direktören Ulrica Andersson som ser till att Orquidea blomstrar på den vackra ön. Ulrica är mycket omtyckt av både gäster och hotellpersonal. På Orquidea kan man inte ha tråkigt eller vara missnöjd därför jag ger det hotellet 5 stjärnor sammanlagt.
Anna, 12-night trip
Verified Hotels.com guest review

8/10 Very good

Si vous aimez les hotels club pour familles.

Grande structure type hôtel club fréquenté par clientèle principalement britannique et pas mal de famille avec enfants. POSITIFS: Chambre avec plafond voûté bien pensée avec coin salon et balcon/terrasse. Salle d'eau avec douche à l'italienne. Propreté et ménage de la chambre. Personnel pro et globalement souriant. Bel espace piscine avec transats en grande quantité et un des bassins chauffé. NEGATIFS: Beaucoup de famille avec enfants en bas age donc du bruit. Pas recommandé pour ceux recherchant de la tranquillité (type Adults only) et une certaine intimité. Salle de restauration bruyante et faisant réfectoire d'école. Choix du buffet très varié mais qualité pas toujours au rdv. Impression de tourisme de masse quasi constante. Pas de véritable plage. BILAN: Même si nous avons apprécié notre logement, nous ne reviendrons pas et préférerons un établissement d'un autre type, plus petit, plus intimiste, sans enfant et à la prestation de restauration de meilleure nouveau (même si avec moins de choix).
Franck, 3-night trip
Verified Hotels.com guest review

6/10 Good

Jonas, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel cómodo y muy agradable

El hotel responde a las fotos publicadas. Habitaciones amplias. Entorno agradable. No tuvimos problema para conseguir una tumbona. Es muy familiar, con muchos niños. La piscina climatizada es muy agradable.
Raquel, 5-night trip
Verified Hotels.com guest review