The Crystal VAYA Unique

4.5 star property
Soelden ski-in/ski-out hotel with spa and ski storage

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Photo gallery for The Crystal VAYA Unique

Indoor pool, outdoor pool, sun loungers
View from room
Suite with 1 Bedroom II
Panorama Suite I with 2 Bedrooms | Living area
Front of property
Perched in the mountains, The Crystal VAYA Unique offers a warm welcome with ski-in/ski-out access, an arcade/game room, and a rejuvenating spa. Relax by the fireplace in the lobby or unwind at one of two pools. With high-speed WiFi and activities like sledding and snowboarding nearby guests have praised this upscale family-friendly hotel.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Childcare
  • Ski facilities
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking

Feel at home (6)

  • Babysitting services
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Bathrobes
The current price is CA $222
CA $257 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe Room I

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Room I

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Sofa Bed

Suite with 1 Bedroom II

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Panorama Suite I with 2 Bedrooms

Highlights

Deck/patio
Separate sitting area
Soundproofed
Fireplace
Heating
HDTV
Hypo-allergenic bedding
2 bedrooms
  • Mountain view
  • 80 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Suite with 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
  • Mountain view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite II

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • Mountain view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Deluxe Room I

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Penthouse Suite

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
Deep soaking bathtub
  • Mountain view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Spa Suite II (with Sauna)

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • Mountain view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse Suite II with 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Fireplace
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Mountain view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Penthouse Suite I with 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Fireplace
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
2 bedrooms
  • Mountain view
  • 105 sq m
  • Sleeps 5
  • 2 King Beds

Grand Deluxe Room II

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room II

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Maisonette Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Maisonette Suite I

Highlights

Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • Mountain view
  • 65 sq m
  • Sleeps 5
  • 1 King Bed
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About the area

Map
Gurglerstrasse 90, Soelden, 6456

What's nearby

  • Obergurgl-Hochgurgl Ski Area - 1 min walk - 0.0 km
  • Timmelsjoch - 8 min drive - 11.4 km
  • Gaislachkogltal Gondola - 12 min drive - 14.1 km
  • Giggijoch Ski Lift - 14 min drive - 15.8 km
  • Hochsoelden Ski Area - 17 min drive - 16.9 km

Getting around

  • Kranebitten Airport (INN) - 99 min drive

Restaurants

  • ‪Nederhütte - ‬7 min drive
  • ‪Kirchenkarhütte - ‬4 min drive
  • ‪Hohe Mut Alm - ‬24 min drive
  • ‪Downhill Grill - ‬3 min drive
  • ‪Schönwieshütte - ‬3 min drive

About this property

The Crystal VAYA Unique

With ski-in/ski-out access, The Crystal VAYA Unique allows you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can indulge in massages at the spa, and The Crystal serves lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate access to ski passes and storage.

Languages

English, German

At a glance

DONE

Hotel size

    • 99 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
    • Supervised childcare
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 16 per night)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Supervised childcare

What to do

  • Ice skating
  • Sledding

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Crystal VAYA Unique Wellness. Services include massages. The spa is open daily.

Dining

The Crystal - This restaurant serves lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 21 for children
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Pets

  • Pet deposit: EUR 100 per stay
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 16 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

Frequently asked questions

Does The Crystal VAYA Unique offer free cancellation for a full refund?

Yes, The Crystal VAYA Unique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Crystal VAYA Unique?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Crystal VAYA Unique?

Yes, dogs are welcome. There's a charge of EUR 30 per pet, per night, and there's also a deposit of EUR 100 per stay.

Is parking offered on site at The Crystal VAYA Unique?

Yes. Self parking costs EUR 16 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Crystal VAYA Unique?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability).

What is there to do at The Crystal VAYA Unique and nearby?

Have fun with onsite winter activities like cross-country skiing, snowboarding, and snowshoeing. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Crystal VAYA Unique also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near The Crystal VAYA Unique?

Yes, there's an onsite restaurant, The Crystal.

What's the area around The Crystal VAYA Unique like?

The Crystal VAYA Unique is a short 1-minute walk from Obergurgl-Hochgurgl Ski Area and 2 minutes' walk from Festkoglbahn.

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Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Oskar, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Veronica, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Jolanta, 7-night family trip
Verified Expedia guest review

8/10 Very good

This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Cristina, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Sara, 4-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

8/10 Very good

We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Neil, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

.
David, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Omer, 2-night family trip
Verified Expedia guest review

8/10 Very good

James, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Louise, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Best Ski Hotel that we've stayed at.....

Very well sighted right next to ski lift. Good ski shop and hire within hotel building. Good ski run back to hotel. Warm welcome and all the staff we met spoke english if asked (though often assumed we were German like most other guests) and were unfailingly polite and attentive. Room excellent, clean and large with sunny balcony, free wi-fi and cable internet. Excellent breakfast and surprisingly good apres-ski food almost amounting to another meal 3 - 5pm. Evening meal good though quite Austrian. Spa and sauna really fantastic with in-out pool and 2 other indoor pools. Good price . We even enjoyed the fondue meal at mountain hut which was a no choice alternative one night. We would happily stay here again. Only drawback 10 min walk to village centre but a minor quibble. Ski bus and Post bus (to train station at Oeztal) stop outside hotel.
Verified Hotels.com guest review

10/10 Exceptional

Hotel Crystal Obergurgl

Fabulous hotel, great spa, superbly located for the ski shop and gondala lift and skiing straight to the door. We had a superior room in the East wing and it was spacious, had a great bathroom, view over the slopes and very comfortable beds. We've never had such a civilised ski trip. It was all so easy!
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended

Great position for the slopes, with its own ski hire depot and a lovely boot room. Bubble lift leaves from the hotel. Not too many boarders. Quiet, pleasant resort. Fantastic food and plenty of it, but be prepared to pay for your drinks, even tap water.
Verified Expedia guest review

10/10 Exceptional

My Best Hotel Ever !

This was literally my best experience in 15 years and 50+ travels.... Hotel room is a very basic 3-4 stars but everything else is awesome.... Amazing meals (like 6 courses fancy dinner !), Unbelievable swimming pools and spas and more importantly a very friendly and nice staff... It does not stop there..How about one hour internet for 1 Euro? Having your own table everyday for breakfast and dinner? and always the same friendly/competent waiter smiling and serving you at their best effort? At last I humbly asked for a late check-out....thought I would have to beg for 1:30-2:00PM...the gentle lady checked the hotel availability and offered right-away a 4PM late check-out We loved it and plan to come back !!!
Verified Expedia guest review

8/10 Very good

Arne, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Morten Normand, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Lars, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sehr schön
Vivian, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Das Hotel Punktet vor allem für die direkte Lage am Skilift. Dennoch hätten wir uns für den Preis im Bezug vom Service (zb einem Willkommens Drink oder dem Servieren von Kaffee und Tee beim Frühstück) erwartet. Leider wurde auch die Nachmittagsjause ab geschaffen.
Christoph, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Ralf, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Das Hotel ist sehr modern, der Wellness Bereich hat insgesamt 3 Pools und viele Saunen. Der einzige Kritikpunkt ist das Personal. Keine deutsch sprechenden Mitarbeiter. Selbst Englisch war an der Rezeption schwierig, da die Mitarbeiterin Holländerin war. Auch im Restaurant Bereich nur englisch sprechendes Personal.
Uwe, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Manuel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review