Perched in the mountains, The Crystal VAYA Unique offers a warm welcome with ski-in/ski-out access, an arcade/game room, and a rejuvenating spa. Relax by the fireplace in the lobby or unwind at one of two pools. With high-speed WiFi and activities like sledding and snowboarding nearby guests have praised this upscale family-friendly hotel.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Electric vehicle charging point
Childcare
Ski facilities
Parking available
Main amenities (12)
Daily housekeeping
Ski-in/ski-out access
Restaurant and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Breakfast available
Ski storage
Ski passes
Health club
Sauna
Steam room
Self parking
Feel at home (6)
Babysitting services
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Bathrobes
The current price is CA $222
CA $222
CA $257 total
includes taxes & fees
Jun 29 - Jun 30
Room options
Available filters for rooms
Showing 16 of 16 rooms
View all photos for Deluxe Room I
Deluxe Room I
Highlights
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
Mountain view
35 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed
View all photos for Superior Room I
Superior Room I
Highlights
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
Mountain view
30 sq m
Sleeps 3
1 King Sofa Bed
View all photos for Suite with 1 Bedroom II
Suite with 1 Bedroom II
Highlights
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Mountain view
45 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room
Deluxe Room
Highlights
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
Mountain view
28 sq m
Sleeps 2
1 King Bed
View all photos for Panorama Suite I with 2 Bedrooms
Panorama Suite I with 2 Bedrooms
Highlights
Deck/patio
Separate sitting area
Soundproofed
Fireplace
Heating
HDTV
Hypo-allergenic bedding
2 bedrooms
Mountain view
80 sq m
Sleeps 5
1 King Bed
View all photos for Deluxe Suite with 1 Bedroom
Deluxe Suite with 1 Bedroom
Highlights
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Private bathroom
Mountain view
58 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite II
Junior Suite II
Highlights
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
Mountain view
44 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Grand Deluxe Room I
Grand Deluxe Room I
Highlights
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
Mountain view
40 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed
View all photos for Junior Penthouse Suite
Junior Penthouse Suite
Highlights
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
Deep soaking bathtub
Mountain view
45 sq m
Sleeps 2
1 King Bed
View all photos for Junior Spa Suite II (with Sauna)
Junior Spa Suite II (with Sauna)
Highlights
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bathtub and shower
Mountain view
60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Penthouse Suite II with 1 Bedroom
Penthouse Suite II with 1 Bedroom
Highlights
Separate sitting area
Soundproofed
Fireplace
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Mountain view
60 sq m
Sleeps 4
1 King Bed
View all photos for Penthouse Suite I with 2 Bedrooms
Obergurgl-Hochgurgl Ski Area - 1 min walk - 0.0 km
Timmelsjoch - 8 min drive - 11.4 km
Gaislachkogltal Gondola - 12 min drive - 14.1 km
Giggijoch Ski Lift - 14 min drive - 15.8 km
Hochsoelden Ski Area - 17 min drive - 16.9 km
Getting around
Kranebitten Airport (INN) - 99 min drive
Restaurants
Nederhütte - 7 min drive
Kirchenkarhütte - 4 min drive
Hohe Mut Alm - 24 min drive
Downhill Grill - 3 min drive
Schönwieshütte - 3 min drive
About this property
The Crystal VAYA Unique
With ski-in/ski-out access, The Crystal VAYA Unique allows you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can indulge in massages at the spa, and The Crystal serves lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate access to ski passes and storage.
Languages
English, German
At a glance
DONE
Hotel size
99 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting
Supervised childcare
DONE
Pets
Pets allowed (dogs only)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 16 per night)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Supervised childcare
What to do
Ice skating
Sledding
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Pool loungers
Ski storage
Snow sports gear
Facilities
2 buildings/towers
Built in 2008
Safe-deposit box at front desk
Fireplace in lobby
Health club
An outdoor pool
An indoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Well-lit path to entrance
Stair-free path to entrance
Ski
Ski-in/ski-out access
Ski passes
Downhill skiing
Snowboarding
Ski storage
Snowshoeing
Ski lifts nearby
Ski runs nearby
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Heating
Espresso maker
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Crystal VAYA Unique Wellness. Services include massages. The spa is open daily.
Dining
The Crystal - This restaurant serves lunch and dinner.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 72 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 21 for children
Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)
Pets
Pet deposit: EUR 100 per stay
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self parking costs EUR 16 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden
Frequently asked questions
Does The Crystal VAYA Unique offer free cancellation for a full refund?
Yes, The Crystal VAYA Unique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Crystal VAYA Unique?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Crystal VAYA Unique?
Yes, dogs are welcome. There's a charge of EUR 30 per pet, per night, and there's also a deposit of EUR 100 per stay.
Is parking offered on site at The Crystal VAYA Unique?
Yes. Self parking costs EUR 16 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Crystal VAYA Unique?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability).
What is there to do at The Crystal VAYA Unique and nearby?
Have fun with onsite winter activities like cross-country skiing, snowboarding, and snowshoeing. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Crystal VAYA Unique also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near The Crystal VAYA Unique?
Yes, there's an onsite restaurant, The Crystal.
What's the area around The Crystal VAYA Unique like?
The Crystal VAYA Unique is a short 1-minute walk from Obergurgl-Hochgurgl Ski Area and 2 minutes' walk from Festkoglbahn.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 28, 2025
Highly recommend!
We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Oskar
Oskar, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 26, 2025
The Crystal is THE PLACE TO STAY
This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Veronica
Veronica, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 16, 2025
Lee
Lee, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 20, 2025
The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly.
My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Jolanta
Jolanta, 7-night family trip
Verified Expedia guest review
8/10 Very good
Jan 27, 2025
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Cristina
Cristina, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 24, 2025
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Sara
Sara, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2025
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 18, 2025
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests.
Completely unacceptable particularly when already being charged a lot of money for half board.
Neil
Neil, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2025
.
David
David, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 30, 2024
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Omer
Omer, 2-night family trip
Verified Expedia guest review
8/10 Very good
Apr 19, 2024
James
James, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2024
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided.
Will definitely be back.
Louise
Louise, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
May 3, 2012
Best Ski Hotel that we've stayed at.....
Very well sighted right next to ski lift. Good ski shop and hire within hotel building. Good ski run back to hotel. Warm welcome and all the staff we met spoke english if asked (though often assumed we were German like most other guests) and were unfailingly polite and attentive. Room excellent, clean and large with sunny balcony, free wi-fi and cable internet. Excellent breakfast and surprisingly good apres-ski food almost amounting to another meal 3 - 5pm. Evening meal good though quite Austrian. Spa and sauna really fantastic with in-out pool and 2 other indoor pools. Good price . We even enjoyed the fondue meal at mountain hut which was a no choice alternative one night. We would happily stay here again. Only drawback 10 min walk to village centre but a minor quibble. Ski bus and Post bus (to train station at Oeztal) stop outside hotel.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2011
Hotel Crystal Obergurgl
Fabulous hotel, great spa, superbly located for the ski shop and gondala lift and skiing straight to the door. We had a superior room in the East wing and it was spacious, had a great bathroom, view over the slopes and very comfortable beds. We've never had such a civilised ski trip. It was all so easy!
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
Mar 22, 2011
Highly recommended
Great position for the slopes, with its own ski hire depot and a lovely boot room. Bubble lift leaves from the hotel. Not too many boarders. Quiet, pleasant resort. Fantastic food and plenty of it, but be prepared to pay for your drinks, even tap water.
CATHY
Verified Expedia guest review
10/10 Exceptional
Dec 30, 2009
My Best Hotel Ever !
This was literally my best experience in 15 years and 50+ travels....
Hotel room is a very basic 3-4 stars but everything else is awesome....
Amazing meals (like 6 courses fancy dinner !), Unbelievable swimming pools and spas and more importantly a very friendly and nice staff...
It does not stop there..How about one hour internet for 1 Euro? Having your own table everyday for breakfast and dinner? and always the same friendly/competent waiter smiling and serving you at their best effort?
At last I humbly asked for a late check-out....thought I would have to beg for 1:30-2:00PM...the gentle lady checked the hotel availability and offered right-away a 4PM late check-out
We loved it and plan to come back !!!
Marcos
Verified Expedia guest review
8/10 Very good
Apr 17, 2025
Arne
Arne, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2025
Morten Normand
Morten Normand, 4-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 26, 2025
Lars
Lars, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Sehr schön
Vivian
Vivian, 4-night romance trip
Verified Expedia guest review
8/10 Very good
Jan 7, 2025
Das Hotel Punktet vor allem für die direkte Lage am Skilift. Dennoch hätten wir uns für den Preis im Bezug vom Service (zb einem Willkommens Drink oder dem Servieren von Kaffee und Tee beim Frühstück) erwartet. Leider wurde auch die Nachmittagsjause ab geschaffen.
Christoph
Christoph, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Jan 3, 2025
Ralf
Ralf, 6-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 14, 2024
Das Hotel ist sehr modern, der Wellness Bereich hat insgesamt 3 Pools und viele Saunen. Der einzige Kritikpunkt ist das Personal. Keine deutsch sprechenden Mitarbeiter. Selbst Englisch war an der Rezeption schwierig, da die Mitarbeiterin Holländerin war. Auch im Restaurant Bereich nur englisch sprechendes Personal.
Uwe
Uwe, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 2, 2024
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!