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Hilton Garden Inn Kampala

4.0 star property
4-star hotel with outdoor pool, near Uganda National Museum

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Hilton Garden Inn Kampala

Photo gallery for Hilton Garden Inn Kampala

Exterior
Exterior
Exterior
Room, 1 King Bed
Restaurant

Overview of Hilton Garden Inn Kampala

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
Plot 72 Kira Road, Kampala
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Health club
  • Bar/lounge
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Twin Room, 2 Twin Beds

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed, Connecting Rooms

  • 27 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed

About this area

What's nearby

  • In Kyebando
  • Lake Victoria - 16 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 49 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mediterraneo Restaurant - 15 min walk
  • Khana Khazana - 13 min walk
  • Divino - 12 min walk
  • Tamarai Restaurant and Tea Bar - 2 min drive
  • Que Pasa - 8 min walk
Map

About this property

Hilton Garden Inn Kampala

Hilton Garden Inn Kampala offers an airport shuttle (available 24 hours) for USD 50 per room one-way. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a health club, a 24-hour fitness center, and a fitness center.

Languages

English, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Safari nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (1539 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per room (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 12 and 16 costs USD 40 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden INN Kampala Hotel
Hilton Garn INN Kampala Hotel
Hilton Garden Kampala Kampala
Hilton Garden Inn Kampala Hotel
Hilton Garden Inn Kampala Kampala
Hilton Garden Inn Kampala Hotel Kampala

Frequently asked questions

Does Hilton Garden Inn Kampala offer free cancellation for a full refund?
Yes, Hilton Garden Inn Kampala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Kampala?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Kampala?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 6:30 PM.
Are pets allowed at Hilton Garden Inn Kampala?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Garden Inn Kampala?
Yes, there's free self parking.
Is airport shuttle service offered by Hilton Garden Inn Kampala?
Yes, an airport shuttle is available. The charge is USD 50 per room one-way.
What are the check-in and check-out times at Hilton Garden Inn Kampala?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Kampala and nearby?
Hilton Garden Inn Kampala has an outdoor pool and a 24-hour fitness center, as well as a garden.
What's the area around Hilton Garden Inn Kampala like?
Hilton Garden Inn Kampala is in Kyebando, a short 4-minute walk from Uganda National Museum and 4 minutes' walk from The Acacia Mall.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Helge, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place in a good location
Very convenient location next to the Acacia Mall but considering it is a new hotel, the quality of the interior fittings is not up to scratch. In particular, the decorating in the bathroom is poor. However, air conditioning works well, rooms are sound-proofed and good range of channels on the TV. Restaurant is a little pricey for Kampala
1-night business trip
Verified Hotels.com guest review

2/10 Poor

michael jochen, 3-night trip
Verified Hotels.com guest review

6/10 Good

This is not a real Hilton
Hilton is a brand name and as such we expected the services rendered would be at a high level but sadly this particular Hilton Inn did not perform as well as expected. 1. When we walked in the corridors, the air smelled damp. This was very concerning for us since we did not want to be inhaling mold. 2. I was shocked to find in the closet a price list of laundry. They literally charge you to wash 1 pair of socks, charge you for 1 shirt etc. Every piece of cloth is charged separately. This was very shocking. I have never see a Hilton in the US act like this so you can understand my shock when I was reading through the price list of the Hilton in Uganda. 3. I asked the hotel if they had a printer, they said yes. I went to the lobby and printed some pages. When I got up to leave, the front desk asks me which room number I am in. I ask why and he says we charge separately for printing and to make it worse, they charge per page. I was furious. Again, Hiltons in the US do not charge for printing. You have already paid for your room and printing is all inclusive. It makes no sense that you have paid '$900 for your room and then they still charge you for the room. -Please do not use a name brand like Hilton and then go about introducing ridiculous fees that are not being charged on the other Hiltons. If you cannot conform to the Hilton standards, then please change the name of your hotel to something else. 4. The continental breakfast was good.
Purity, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Margaret, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mirembe, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kebokile, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was checked in by Stuart, and he was very pleasant. Also, Mark the Security Officer was extremely friendly despite being 2 am in the morning as I checked in. All staff was pleasant and helpful. My only complaint was the small business center could have used a few pens, and other office supplies. But that was a small inconvenience. Excellent stay.
Verified Expedia guest review

8/10 Very good

friendly people
Michael, 2-night trip
Verified Expedia guest review