6/10 Good
20 Feb 2025
Mediocre
Booked 2 rooms for 3 nights and on check in were immediately fleeced of £300 having already paid for the rooms - some kind of security deposit which will take 7 working days to be returned to me. Completely did not expect this so we spent our time in Edinburgh eating McDonald’s and drinking in Spoons as we had no money to go to decent places.
Despite this, the rooms were nice and very clean and comfortable. I would avoid the spa at all costs… freezing!! We lasted an hour but it cost us £70 for a 3 hour experience. Very tired and in need of a refurb.
The pool was nice but children only allowed in an hour in the am and an hour pm. This and the spa was the reason I booked this hotel but both a let down. Wouldn’t come back!
emma
emma, 3-night family trip
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