6/10 Good
Apr 28, 2025
Service is dropping.
Be careful Hotel com charge you for local taxes and than you get charged again for local taxes.
I had an experience where Eve the customer service representative asked me if I need an Arab speaking delicate as she found me an native English speaker, for some rude reason. Had another staff tell me it’s VAT.
Yet the amount of tax is the same. Was most probably charged twice. Couldn’t stand their and be told all kind off excuses.
Was offered a bus pass at 1 am in the morning.
When I ask what it can be used for at these time, they said we don’t know.
This hotel has gone slightly down in customer service.
Had one bathrob
One towel
And the room had a strong aura which for me wasn’t great.
This hotel it seems like it’s concentrated for lay over for the airport and full of other passengers.
Mehbub
Mehbub, 1-night business trip
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